I found the online booking process a bit confusing I arrived early and was offered a drink, staff very friendly, I had BEVERLY radiographer she was very friendly and very considerate and informa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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I found the online booking process a bit confusing I arrived early and was offered a drink, staff very friendly, I had BEVERLY radiographer she was very friendly and very considerate and informa... Mehr ansehen
Unternehmen hat geantwortet
I recommend it to everyone, especially those with claustrophobia or paralyzing anxiety. A very pleasant atmosphere!! I received the results quickly. I didn't have any problems. The clinic building... Mehr ansehen
Unternehmen hat geantwortet
Kelly dealt with my whole booking process. She was great, caring, professional, friendly, knowledgeable and she did everything she said she would do including emailing me a link to the scans. The mri... Mehr ansehen
Unternehmen hat geantwortet
I am very claustrophobic. From the moment of arrival I was put completely at ease. Superb experience for me.
Unternehmen hat geantwortet
Medserena is a specialist provider of open and upright MRI scans. Our Open MRI scanners are beneficial to all patients who suffer with claustrophobia and have a fear of conventional, tunnel MRI systems. We accept referrals from both healthcare professionals and self-referrals. Payment by private health insurance, self-pay and NHS authorised funding are all accepted. We specialise in providing private MRI scans of the brain, spine, joints and pelvic region. Our Upright MRI system is unique in that it can image the whole spine, including the craniocervical junction (CCJ) in an upright position. In addition, our variPOSE™ technique (varying the pose through flexion, extension and rotation for the scan) allows us to thoroughly assess the effects of gravity and posture on joints and soft tissue. Established in 2011, Medserena currently has 2 UK MRI centres in London and Manchester.
114a Cromwell Rd, Kensington, SW7 4ES, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Friendly and professional welcome; very patient introduction to the test equipment- continuous dialogue and frequent updates.
Clean, bright and helpful staff.
The open MRI is wonderful if you suffer with claustrophobia.
A very easy and pleasant experience
Great support and patience from the onsite team, they make you feel very reassured.
Excellent service and very welcoming staff. I was reassured as I was nervous
A modern, clean and comfortable facility. Excellent staff who are professional and accommodating. I’m claustrophobic and cannot cope with a tunnel type MRI scanner, however the “open” MRI scanner at Medserena caused me no problems and was relatively quiet. I can highly recommend this facility.
Good experience all round. Staff were helpful, everything was explained and handled well.
I liked the place clean and well lit. Before coming to them I was emailing them from Kuwait and they were very prompt in their response. The MRI staff were very friendly and let my daughter enter the room with me.
What I did not like is that the report took more than the five working days they promised. The second dismay was that the report had to go to my consultant and did not come to me direct. I am the person paying and it is my health. It should come to me direct.
I was very anxious about the apt due to being claustrophobia but I was put at ease immediately. The whole experience went at my pace and reassurance given throughout the apt. Very friendly environment from arriving to leaving.
Being claustrophobic I could never do the closed scanner ,the young man who did my scan put me at ease from the onset .All the staff including the receptionist are very caring and professional .I would give them all five stars
No waiting around and easy to find and clean and process easy.
Great service and friendly staff. Easy for claustrophobics to use.
Made to feel really comfortable the staff were so nice, for people with claustrophobia it is the only way to go, I basically sat in a chair and watched only fools and horses
5 stars thank you Beverly
The entire process was very satisfactory.
Being claustrophobic, I found this to be a very good option for the MRI scan. It went really well.
I was initially scared, but the staff were quite reassuring, and did everything to make me comfortable. Once the scan started, I was good till it was completed.
Also, booking my appointment was easy and staff was very helpful.
I got a walk in appointment which was so appreciated. The staff were all positive, friendly and professional. The upright MRI scanner was a revolution. No claustrophobic experience.
I was made welcome was reassured by staff and asked to relax
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