Appointment had been made via Head office but this communication hadn't come through to the local branch. The team swiftly responded, found a room, made a coffee and provided space to talk over our ne... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Customer Service has been uniformly excellent at all points during the setup of our bond. Definitely 5 star. Less great are the online interfaces, which are not always intuitive and occasionally a b... Mehr ansehen
My wife and I visited the Kettering branch this morning to make some changes to our savings accounts. We were seen straight away by Laura who quickly understood what we wanted to do. She was very frie... Mehr ansehen
The lady I was talking to on the phone was extremely friendly and helpful. Even when she couldn't get the result she was trying for, she remained upbeat and positive and organised a work around. A ver... Mehr ansehen
Unternehmensdetails
Über Market Harborough Building Society
Vom Unternehmen geschrieben
Kontaktinformationen
The square, LE16 7PA, Market Harborough, Vereinigtes Königreich
- 01858 412412
- customersfirst@mhbs.co.uk
- www.mhbs.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 72 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent. A*
Very polite, friendly, knowledgeable, and patient.
Excellent all round customer experience.
A*
Friendly and efficient staff.
Phone answered fairly quickly and Emma helped me with an interest query very efficiently. Nice and friendly to speak with.
Friendly and professional service.
Friendly and professional traditional customer service. Emma couldn’t have been more helpful in dealing with my enquiry.
Far better than all the modern automated AI etc that has increasingly taken over the world!
Many thanks.
There was no lengthy wait to speak to…
There was no lengthy wait to speak to someone. I explained my problem and Emma understood immediately what I was talking about and was able to reassure me that it could be sorted out very easily. She advised me to send a secure message to set out in writing what my issue was and layer I the same afternoon I received a reply confirming that money I had sent by mistake to the wrong account was returned to my bank.
In summary; a very helpful and knowledgeable response setting my mind at rest quickly. Couldn't have asked for better.
Excellent experience in Kettering branch
Excellent experience in the Kettering branch from the team opening my first branch-based account.
Emma was extremely helpful today on the…
Emma was extremely helpful today on the phone helping to explain my options.
Helpful staff
I spoke with Emma twice over the phone when setting up a bank account, and she was very helpful on both occasions in sorting out my problems with setting it up!
Great staff
Hannah and Claire were extremely friendly, helpful and efficient in opei g the account I needed and making transfer arrangements.
I particularly welcomed their concern for my privacy.
Emma…the saint
What pleasure it was speaking to Emma today, she must have the patience of a saint, my problem being I couldn't access my account which was no surprise as I was using details from a different bank, but Emma sorted it all out in a lovely friendly professional manner ,she is a credit to the building society, and I promise I now have all my details squared away correctly.
Chris
Query regarding an email from MHB
My call was answered quickly and my query was dealt with very efficiently by Emma. Thank you!
Super staff, Good products
Super friendly staff had a problem with the online process down loading ID spoke to a person and they were helpful, friendly and reassuring. Superb customer service. Also great saving products.
Pleasant personnel
Pleasant personnel. Easy withdrawals. In town location. Face to face service.
Customer service team very helpful on…
Customer service team very helpful on opening account
You’re staff are very welcoming and…
You’re staff are very welcoming and efficient on the counter
And your saving rates are fair
Spoke to a charming lady who was good…
Spoke to a charming lady who was good enough to sort out a issue I had. Very professional and obviously new what she was doing.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








