I designed my engagement ring with Moissanite UK last year, with Louise being my point of contact. Absolutely loved their service. Quick to respond, all inclusive service, I live in Ireland and they w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I previously ordered 2 rings, both were returned because they werent suitable. The customer service was questionable. At the time I was very unwell after receiving chemotherapy and I was quite worr... Mehr ansehen
Unternehmen hat geantwortet
I have just received a half eternity starlight moissanite ring in white gold (1 carat - 10 stones). It looks lovely - sparkling in sunlight or artificial light. The way in which colours are dispersed... Mehr ansehen
Unternehmen hat geantwortet
My wife had a stone missing from her engagement ring. I got the ring back in less than a week. Excellent communication from the Moissanite.co.uk team.
Unternehmensdetails
Vom Unternehmen geschrieben
Moissanite UK
Kontaktinformationen
Elton House 5 Powell Street, B1 3DH, Birmingham, Vereinigtes Königreich
- 01212330023
- info@moissanite.co.uk
- www.moissanite.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
Great item and excellent service
I was happy how quickly you responded…
I was happy how quickly you responded to my emails. I received them very quick and was generally very happy with everything.

Antwort von Moissanite
So helpful and extremely patient with…
So helpful and extremely patient with me, a very indecisive customer! Can’t fault them. Will definitely shop with them again… Louise is amazing

Antwort von Moissanite
My partner bought me this ring for our engagement.…
My partner bought me this ring for our engagement I couldn't be more happier with the ring, the ring looks amazing on... I love it so much and its a beautiful design, amazing value for money. It was our first time buying on moissanite.uk and were are not disappointed, we were blown away with our order, beautiful packaged in a wooden jewellery/ storage box. Our order was sent quickly and updated through out, we would both highly recommend buying from moissanite.uk to anybody, we will definitely buy from moissanite.uk again..

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Excellent service
Excellent service, very helpful staff. Quality of product excellent and very well presented.
We where kept informed regarding delivery and arrived as promised.
This is the second time we have dealt with this company and find the excellent.

Antwort von Moissanite
Beautiful emerald cut moissanite ring to replace…
Beautiful emerald cut moissanite ring
to replace the almost identical one that I lost . To be perfectly honest they are so very similar and my original engagement ring was a real diamond. The brilliance of the moissanite is marvellous, time will tell if it keeps the sparkle it has now. I have read reviews which all say that the sparkle & brilliance of the moissanite surpasses the real diamond. I will reserve judgement for now.
Many thanks
Julie

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Standards you can trust
Service was good and it arrived when they said. The workmanship is excellent and although I haven't tested the stones yet they look right.
I bought a ring from them many years ago when they first started and it seems as though their standards are still high. I would buy from them again.

Antwort von Moissanite
Excellent service as always
Excellent service as always. I wish all companies looked after their customer the way Louise and her team do. I have previously worked in the jewellery trade for many years and would highly recommend this company.

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Fantastic service
I want to thank you for a fantastic service from start to finish. I was kept upto date every step of the way and reassured that my ring would be repaired and come back looking like new. Well it surpassed my expectations.. friendly and speedy service

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Excellent service
Very pleased with my experience. I asked them to replace a lost stone on a ring. Excellent customer service and communication. Ring turned out beautifully better than the original. Highly recommended

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Amazing service .
Just received my ring back after repair. Absolutely first class service from Louise and the team at Moissanite UK. Louise answers all emails very quickly and keeps you in the loop with the progress of the repair. She is extremely professional. My ring is like brand new . I sent it special delivery on 15th August and I now have it back on my finger 8 days later . It would have been 5 days if I had noticed the email Louise sent early Friday afternoon. Can not recommend this company enough for their beautiful products and aftercare service .

Antwort von Moissanite
I bought an full eternity ring a few…
I bought an full eternity ring a few years ago which is beautiful. Unfortunately when I was moving a box my hand and ring was crushed . I contacted the help desk and they talked me through the process with a quote to repair and how to send it back . Within days it was returned to me like brand new , in a lovely box .

Antwort von Moissanite
Amazing
Ordered the princess cut 1caret gold band to replace an engagement ring that had been damaged cannot believe how close this is to the real thing and probably better looking stone than we could afford in diamond also realy quick and imformed delivery, Thank you.

Antwort von Moissanite
Customer Service review
My review is for the customer service I received from Louise then Ellie in her absence as the ring I ordered did not meet my expectations.
Louise has very good communication skills and responded to every email within a really good timescale.
Ellie took over communicate at the returns stage as Louise was on AL at that time and although our communication time was brief, I found her to be polite and professional. Her support with my return was very much appreciated as it wasn't a straight forward return.

Antwort von Moissanite
Incredible, amazing and helpful!
Amazing! Such good communication, helpful at every stage. Had an engagement ring bespoke designed and made and I couldn’t be happier. Ellie was a star at answering all my questions quickly and I couldn’t thank them enough, great value for money. Will be getting our wedding bands from here as soon as we are ready. 100/10 ⭐️⭐️⭐️⭐️⭐️

Antwort von Moissanite
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