Momentum Warranties Bewertungen 

Ross explained everything in great detail and was very easy to deal with no hard sales just says it how it is well-deserved of the 5 stars I have left.😀

Very easy to do took 5 minutes for peace of mind. Very professional and knowledgeable staff,a pleasure to deal with

My experience with Momentum Warranties has been absolutely disgraceful. I genuinely regret paying for this warranty.
It seems that whenever there is a mechanical problem, they can conveniently put it down to “wear and tear” and avoid taking responsibility for the repair. In my case, even though the vehicle suffered a sudden mechanical failure on the road, the response still came back to wear and tear.
So I seriously question: what exactly are customers paying a warranty for?
You pay your money believing you have protection and peace of mind if something unexpectedly goes wrong with your vehicle. Then, when you actually need that protection, you discover just how easy it appears to be for a failure to be placed under an exclusion.
I have provided explanations, mechanic information and evidence, yet I still feel that the focus has been on finding a reason to reject the claim rather than properly supporting a paying customer.
For me, that is absolutely shameful.
A warranty should give customers confidence. My experience with Momentum has done exactly the opposite. I have been left frustrated, out of pocket and questioning what value this warranty actually provided me.
I personally feel like I wasted my money, and if I had known beforehand that my claim would be handled this way, I would never have purchased the warranty.
Anyone thinking about buying a Momentum Warranty should READ THE TERMS, EXCLUSIONS AND ESPECIALLY THE “WEAR AND TEAR” WORDING VERY CAREFULLY before handing over your money.
Based on my experience, I would NEVER use this company again and certainly would not recommend them to friends, family or other motorists.
Momentum Warranties should seriously reconsider how they treat customers when they actually need to make a claim.

Highly recommended momentum, whenever I’ve had an issue with my car it has been sorted promptly and momentum have always been great. Steve called me for my renewal and sorted out my second car discount which was a brilliant price for another years cover.

Do not touch with a barge pole. Will try anything to avoid paying. Ask a customer who has paid for a warranty to strip out the gearbox before they will entertain a claim. AVOID AVOID AVOID

Answered call within minutes and Ross is very professional in explaining the warranty.

Seamless experience, nicely explained, helpful and patient

Worst experience ever

Chris on the other end of the phone was very helpful really helped me understand what we were getting with this cover.
very pleased with the service.

Absolutely delighted with my new car! 🚘 Great customer service from Robert, who helped me all the way through the process. Everything was quick, easy and hassle-free. Highly recommend! 👌

Very professional, Charlie was friendly, happy and not pushy,the car I purchased looked exactly like the photos and it all went smoothly from start to finish

Very poor service, and what I feel is probably typical from such a service provider / product.

A van under warranty with Momentum had a breakdown 4 days before the expiry of the policy.

It took RAC 18hrs to recover it from the side of the A1 so having lost the best part of a day, I had three days remaining of the warranty.

Those days fell on a weekend too, so even more time was lost.

A garage could not book the van in for several weeks, but the warranty claim was started at the time of breakdown.

Now that the policy is expired despite claim being realised before its end, Momemtum have simply closed it down and rejected it.

Contacted their support for assistance with all policy and details etc. The email response was concise, seemed contractual (so basically f-off, we’re not playing or paying) and was un-empathetic, direct, and poor at best.

Fair? No. Right and proper of them? No.

Conclusion: AVOID!

Had a very good experience talking with Josh about extending my warranty for a further 12 months. Price was absolutely excellent and he was extremely pleasant to deal with. Would very happily recommend momentum warranties to anyone buying a car. Very pleased!

Not used the warranty yet but time will tell I'm sure.

Clear & straight answers to questions.
No-pressure conversation.

Very easy to complete. Great deal. I have used them before and got exactly what it says on the tin.

Great service, everything explained clearly, really polite and helpful assistance. Interest free payments to help spread the cost too. Thank you Ross!

Fast and professional

The service was excellent; the staff were not at all pushy. They provided us with a wide selection of vehicles within our price range and assisted us in organising everything. I highly recommend anyone looking to purchase a car to visit this dealership and speak with the staff. The vehicle was exceptionally well presented, and upon collection, they assured us that if we needed any further assistance, we could contact them at any time.

I sincerely recommend this dealership. If you are seeking value for money and well-presented cars that meet a high standard above typical used vehicles, look no further. The dedicated garage team ensures that all cars meet a stringent quality threshold, so you can drive away confident that you are covered for the first 12 months. The additional warranty is well worth the investment, providing peace of mind and reassurance for your vehicle.

Thank you all for the exceptional effort and hard work you put in.

Please read the 1 star rated reviews and take them seriously. I had the car for 6 weeks and had a problem with a leaking water pump. I could not get it in to the garage I bought it from for for 2 weeks so opted to get it sorted at a local one and claim back. It’s been an absolute nightmare, I could not follow the exact process they wanted me to because the garage done well to fit me in quickly due to a family mobility issue. They wanted a diagnostics, which we done, then delayed the response to authorise the repair (claiming we did not send the pics) which the garage could not wait for due to having to strip the parts down. I took the chance to ask them to carry out the repair thinking I had momentum’s full support. I was then told they would not pay for the repair due to us not following the process. I then asked if I did follow the process would they have covered the cost of the repair and they said no because they decided from a picture that the fault was wear and tear. It felt to me that they took full advantage not to pay out. THIS IS NOT WHAT GOOD COMPANIES DO! Most companies operate on the fact that life is not perfect, things go wrong and more often than not support their customers when they need them the most. My advice would be to not take this cover out.