We use this company for annual boiler maintenance. Our annual service was due on 03.08.2026 and a carbon monoxide leak was discovered. Our boiler was exactly 13 years old, so the here and now decis... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
From the plumber arriving, too him leaving, everything was efficient and well organised. Pipes bent with care and skill, which look really neat, tidy and professionally fitted. And after testing every... Mehr ansehen
M&R sent an engineer to assess our requirements and offered great suggestions and guidance as we planned our heating arrangements for our new kitchen area. The work was performed professionally, and... Mehr ansehen
This company is very professional right from the minute they answer the phone. They ask many questions to fully understand the problem then advise when they will be able to send some one out to look a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Established in 1997, M&R Plumbing and Heating Ltd provide a complete range of domestic and commercial gas, heating and plumbing services, specialsing in renewable energy solutions. We are a proud Worcester Bosch service partner and a Vailant ADVANCED installer. All our engineers are Gas Safe, Oftec and FGAS registered. As a family business, we pride ourselves on our high standard of workmanship and excellent aftercare service, which has secured us a large amount of repeat business over the years. Why choose us? We have served Bolton, Wigan, All of Greater Manchester and Lancashire for 28 years now. Also these are 8 more reasons why chose us. 1. Highly trained engineers. 2. Worcester Bosch service partner. 3, Vailant ADVANCED installers 4. We keep you in the loop at all times. 5. We keep your home clean and tidy. 6. We turn up when we say we will. 7. We offer the best quality service and products at the best price. 8, We have been keeping families and businesses warm and cosy since 1997,
Kontaktinformationen
290 Chorley New Rd, BL6 5NY, Bolton, Vereinigtes Königreich
- 01204690957
- info@mr-group.co.uk
- www.mr-group.co.uk
4,9
Hervorragend
735 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Antwort von mr-group.co.uk
"Thank you so much for the 5-star review! Being courteous and helpful is at the heart of everything we do, so we're absolutely thrilled to hear that our team looked after you so well. We truly appreciate your support!"
Second boiler service by M&R Plumbing…
Had our second service by M&R Plumbing after they installed our new boiler 2 years ago. Got a handy reminder by text and email that it was due. Engineer was punctual and completed the job quickly and without any fuss. Would definitely recommend (again and again)!
22. April 2026
Antwort von mr-group.co.uk
"Thank you so much for the glowing review! We’re thrilled to hear that you’re enjoying the benefits of your new boiler two years on. We know how busy life gets, so we’re glad our reminder system helped keep things on track. We’ll be sure to pass your kind words on to the engineer. Thanks for recommending us 'again and again'!"
The engineer turned up as agreed.
The engineer turned up as agreed.
He was pleasant and professional.
He got on with the job. He explained that the boiler was working perfectly.
All is good.
21. April 2026
Antwort von mr-group.co.uk
"Thank you for the feedback! We’re glad to hear our engineer arrived on time and provided the professional service we pride ourselves on. It’s always great news to hear a boiler is in perfect working order—it gives you that extra peace of mind for the year ahead. Thanks for choosing M&R Plumbing!"
Antwort von mr-group.co.uk
"Thank you for the recommendation, Ian! We’re glad you found our service efficient. We take great pride in our work, and knowing you’d recommend us to others is the best compliment we can receive. Thanks for choosing M&R Plumbing!"
Great service
Great. The plumber turned up within the appointed time slot, as expected; he was prompt, courteous and did a great job.
15. April 2026
Antwort von mr-group.co.uk
"Thank you for the great review! We know how important it is to stick to an appointed time slot, so we’re glad our plumber was prompt and met your expectations. We’ll be sure to pass your kind words on to the team!"
Professional as always
17. April 2026
Antwort von mr-group.co.uk
"Thank you! We always appreciate your continued support. 'Professional as always' is exactly what we strive for, and it’s a pleasure to look after your plumbing needs. See you next time!"
Big job carried out quickly
Big job carried out quickly, efficiently and professionally. Wouldn’t expect anything less.
15. April 2026
Antwort von mr-group.co.uk
"Thank you! That really means a lot to us. We take a lot of pride in maintaining those high standards, no matter how big the job is. It’s a pleasure to know we’ve earned that level of trust from you. Thanks for choosing M&R Plumbing again!"
Engineer arrived early and was polite…
Engineer arrived early and was polite and friendly. Completed our boiler service very efficiently.
Excellent customer service and very competitive prices. Would highly recommend M and R plumbing
14. April 2026
Antwort von mr-group.co.uk
"Thank you for the fantastic review! We’re so glad to hear our engineer arrived early and provided the friendly, efficient service we aim for. We work hard to keep our prices competitive while maintaining that high level of customer care, so it’s wonderful to know we hit the mark for you. Thanks for the recommendation!"
Was given a time of arrival.job was…
Was given a time of arrival.job was done quickly and with no mess.done by 2 pleasant lads
16. April 2026
Antwort von mr-group.co.uk
"Thank you for the review! We’re so glad the 'lads' arrived on time and kept everything tidy for you. We take a lot of pride in making sure we leave a home exactly as we found it. We’ll be sure to pass your kind words on to them!"
Great Staff, Great Service
No hesitation in recommending this company… the staff are lovely, & nothing is too much trouble. I love the organisation that goes on in the background from appointments, to quotes sent out like clockwork and staff go out of there way! Highly recommend
15. April 2026
Antwort von mr-group.co.uk
Hi Clare
Thank you so much for the glowing review! We are thrilled to hear that you’ve had such a positive experience with our team. We take great pride in our organization and ensuring everything from quotes to appointments runs like clockwork, so it’s wonderful to know those efforts are noticed. We truly appreciate the recommendation!"
Kind regards The M&R team.
Excellent Service was had…
The service man and the apprentice were friendly and explained everything that they were doing. A minor part needs to be replaced, they took a photo of it and showed us the issue.
This is the third time that we have used the MR company, it will not be the last.
14. April 2026
Antwort von mr-group.co.uk
Hi David
It’s a pleasure to have worked with you again! Thank you for the 5-star review.
Transparency is a core value for us, so we’re glad the team could walk you through the process and show you exactly what was needed with the photos. It’s great to see our apprentice learning the ropes of excellent customer service alongside our experienced pros.
We look forward to being your "go-to" for the fourth visit and beyond!
Cheers,
Mick M&R.
Antwort von mr-group.co.uk
We truly appreciate you taking the time to leave such a kind review.
Delivering comprehensive information in a professional and efficient manner is exactly what we aim for, so it’s rewarding to hear we hit the mark for you. Thank you for choosing us, and please don’t hesitate to reach out if you need anything else!
No hesitation in recommending this…
No hesitation in recommending this Company. Great job done in a efficient and professional manner as always.
9. April 2026
Antwort von mr-group.co.uk
Hi Isobel
Thank you so much for the 5-star review! We truly appreciate you coming back to us. It’s wonderful to hear that we hit the mark again with our efficiency and professionalism.
Knowing we have your recommendation means the world to the team. We look forward to working with you again in the future!
Best regards,
The M&R Team
M&R Plumbing and Heating EXCELLENCE
The Fitter turned up within the allotted time schedule.
He greeted me , explained what he was going to do, he was very approachable open to discussions explained what he needed and I directed him to the supply's he required. As the work progressed I was kept informed of what he was doing, extremely polite always asked permission to enter room, even though I told him he had access and to go where and when he needed to.
Upon completion I was given a run through the manual and the controller.
Thanks Guy's
13. April 2026
Antwort von mr-group.co.uk
Hi Phillip
Thank you so much for the 5-star review! We are thrilled to hear that you had such a positive experience with our fitter.
At M&R Plumbing and Heating, we pride ourselves on being approachable and respectful of our customers' homes, so it’s wonderful to hear that his manners and communication stood out to you. We also believe that a job isn't finished until the customer feels 100% confident using their new system—I'm glad the walkthrough of the manual and controller was helpful!
We’ll be sure to pass your thanks along to the team.
Best regards,
The M&R Plumbing and Heating Team
Antwort von mr-group.co.uk
Hi Mrs Steel
Thank you for the 5-star review! We’re so glad to hear the job went smoothly for you. Providing a seamless, stress-free experience is always our goal at M&R Plumbing and Heating.
We appreciate your support and look forward to helping you again in the future!
Best regards,
The M&R Team
Can’t fault them👍
9. April 2026
Antwort von mr-group.co.uk
Hi
Thanks so much for the 5-star review! "Can’t fault them" is exactly what we love to hear. 👍
We really appreciate the support and look forward to helping you out again whenever you need us!
Best regards,
The M&R Plumbing and Heating Team
Very impressed by the level of service…
Very impressed by the level of service and by the attention to detail shown by the engineers attending.
2. April 2026
Antwort von mr-group.co.uk
Hi
Thank you so much for the 5-star review! We’re thrilled to hear you were impressed with our level of service.
Our engineers take a lot of pride in their attention to detail, so it’s wonderful to know that their hard work was noticed. We’ll be sure to pass your kind words along to the team!
Best regards,
The M&R Plumbing and Heating Team
Antwort von mr-group.co.uk
Hi Joyce
Thank you for the 5-star review! We’re glad we could get your radiator fitted exactly as requested. "Work well done" is exactly what we aim for at M&R Plumbing and Heating.
We truly appreciate the recommendation and look forward to helping you again in the future!
Best regards,
The M&R Team
Boiler service…
Phoned up to book a boiler service.A few dates were offered.Liam turned up to do the service.He explained exactly what he was doing,and was very friendly with it.From phone call to service completion,first class.Highly recommended.
30. März 2026
Antwort von mr-group.co.uk
Hi Sharon
Thank you so much for the 5-star review! We are thrilled to hear you had a "first-class" experience from the very first phone call to the completion of your boiler service.
Liam is a great asset to our team, and I’ll be sure to pass your kind words along to him—he’ll be delighted to know his friendly and transparent approach made such a positive impression.
We truly appreciate the recommendation and look forward to seeing you again for your next service!
Best regards,
The M&R Plumbing and Heating Team
Our boiler isn’t fitted yet but…
It was an excellent service , and the staff that fitted the boiler made sure everywhere was kept clean and was very polite
31. März 2026
Antwort von mr-group.co.uk
Hi Deborah
Thank you for the 5-star review! We’re so glad to hear that you’ve had a great experience with us so far.
We put a lot of effort into making the lead-up to an installation as smooth as possible, and we can’t wait to get your new boiler fitted and running for you. If you have any questions before the big day, please don't hesitate to reach out!
Best regards,
Mick.
The M&R Plumbing and Heating Team
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