Very disappointed with this travel system. The attachment needed to connect the car seat to the stroller is missing, which means I cannot use the car seat with the stroller as intended. There is no... Mehr ansehen
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Das sagen Bewerter
First time ordering from this website, and I'm very impressed! Car Seat for my baby granddaughter. Arrived super quick, well packaged. Couldn't be happier. Will definitely order from here again. 🌟
Ordered a car seat for my granddaughter and it is absolutely beautiful, I love it that much I ordered a second matching one for my other granddaughter for when she is old enough to go in it. I... Mehr ansehen
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Ordered a car seat with them, it looked nice on the photos and a very good price £95 with a discount code. It arrived in the next day which was very quick and the car seat is beyond perfection. Bet... Mehr ansehen
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Unternehmensdetails
Über My Babiie
Vom Unternehmen geschrieben
"For little people who dream big"
Safe and stylish baby gear
Amazing Strollers, Highchairs, Car Seats, Travel Systems, Nursery Essentials & more.
Lovingly crafted baby products that let you stand out from the crowd.
Stylish & Functional
My Babiie products are highly functional as well as looking great! Years of parenting allowed us to create products that work great for us parents. With our different models of strollers you will be able to find the one that is the perfect fit for you and your family.
Created by parents, for parents
We understand life with little ones and are here to make it that little bit easier, by creating products we know you'll love because we love them too! Years of parenting has allowed us to know what works, what doesn't, and what we wished was available. This combined with our passion to provide only the very best for you and your family mean that My Babiie gear is gear that your family can rely on, as it has not only been tested by parents, but it's been created by them as well - us!
Colourful & fun
We create products that we know you will love because we love them too! Colour and fun runs through all our products with fashion forward modern prints and patterns. Designed for the modern parent, My Babiie products are brilliantly unique with patterns for all styles and tastes.
www.mybabiie.com
Shop Strollers
Shop Travel Systems
Shop Highchairs
Shop Car Seats
Shop Nursery Essentials
Kontaktinformationen
Commercial Road, TN12 6EN, Paddock Wood, Vereinigtes Königreich
- info@mybabiie.com
- www.mybabiie.com
4,3
Hervorragend
5153 Bewertungen
Bittet Kunden um Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
Car seat was delivered quickly
Car seat was delivered quickly. Not used yet but fits the car well and feels secure
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi Tracey,
Thank you for your lovely review. We're pleased to hear your car seat arrived quickly and that it fits your car well and feels secure. We hope you're just as happy with it once you begin using it.
Kind regards,
The My Babiie Team
Fast no issues and in good condition…
Fast no issues and in good condition could t have asked for better tbh.
Pram was for misses who is over moon with it and has already shown it of to friends ps 2 of her friends had to get it even tho they had prams.
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi David,
Thank you for your brilliant review. We're delighted to hear your order arrived quickly, in perfect condition, and that your partner is over the moon with the pram. It's wonderful to know she's already recommended it to friends. We hope you all enjoy using it.
Kind regards,
The My Babiie Team
I would not recommend this brand
I would not recommend this brand.
I ordered a new buggy because my other one was broken.
I received the buggy and it was broken so I couldn’t put it together.
I emailed them for a replacement and all we have seemed to be doing is emailing back and forth. They want the batch code number, pictures of it packed in the box and the damage of the buggy.
Then they ask me if it’s still the same address it got delivered and I’ve confirmed yes. I told them the first line of my address and then they wanted me to confirm the postcode that they already have from the delivery.
I asked if they could come Friday to replace it but they stated they couldn’t plan that far ahead and to contact them nearer the time.
It’s like they just want to delay the process as much as possible.
I’ve said to them, when can they come and get the buggy to replace it?
There’s always something else they need from me. Why can’t it just be straight forward.
I will never ever ever order from this brand again. Their replacement or refund process is very long draining process.
I’m now without a buggy for a week now.
I’m expecting them to email me tomorrow to tell me they can’t pick it up and replace it because I didn’t confirm my postcode, although I’ve already confirmed it’s the same address as the one they delivered it to and the first line of my address.
This brand is a joke
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi Charli,
Thank you for taking the time to share your feedback. We're very sorry to hear how frustrated you feel, and we sincerely apologise for the inconvenience this has caused.
We completely understand that being without your buggy is difficult, and we appreciate that you wanted the replacement process to be as quick and straightforward as possible.
The information we requested, including the batch code, photos of the issue, and confirmation of your address, forms part of our standard warranty process. This allows us to investigate the issue thoroughly, log the case internally, and ensure we have all the information needed to resolve the matter as quickly as possible. We appreciate that this can feel repetitive, but these checks are an important part of the process.
Regarding the collection date, unfortunately we're unable to book exchanges several days in advance, which is why we asked you to contact us closer to your preferred date. This is due to the way our courier schedules collections.
We're genuinely sorry that your experience has left you feeling this way, as this is never the level of service we aim to provide. We appreciate your feedback and hope that once your exchange has been completed, you'll be able to enjoy your My Babiie product.
Kind regards,
The My Babiie Team
Best Mike ever
I recently purchased a pushchair from mybabiie and was missing a small piece, so I emailed about the missing piece and had the pleasure of Mike from customer support reach out, asking for a few details and very quickly sending out the missing piece.
It’s not often that these things are resolved so quickly, I was so impressed by the speed and great customer service.
Definitely recommend this company, and shoutout to Mike, who may just be doing his job but is doing it fantastically. Thanks again Mike, you’re the best!
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi Sara,
Thank you so much for your amazing review. We're delighted to hear that Mike was able to resolve your issue so quickly and provide the support you needed. We'll be sure to pass your wonderful comments on to him, and we're sure he'll really appreciate them.
Thank you for your recommendation and for choosing My Babiie.
Kind regards,
The My Babiie Team
Great Customer Service
We had an issue with an item missing from our delivery, but I emailed Customer services and Mike emailed me back quickly and resolved my issue straightaway. We have a replacement part arriving tomorrow, so I am very happy with the service I received. Thank you Mike 😊
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi Melanie,
Thank you for your wonderful review. We're delighted to hear that Mike was able to resolve the issue with your missing item quickly and arrange a replacement for you. We'll be sure to pass your kind comments on to him. We hope your replacement part arrives as expected and that you continue to enjoy your My Babiie product.
Kind regards,
The My Babiie Team
Query quickly and effectively dealt…
Query quickly and effectively dealt with by Mike
Excellent after sale service
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi Stephen,
Thank you for your kind review. We're so pleased to hear that Mike was able to deal with your query quickly and effectively. Providing excellent after-sales support is very important to us, and we'll be sure to share your feedback with him.
Kind regards,
The My Babiie Team
Fast delivery within 24 hours received
Fast delivery within 24 hours received
Packed well have used it once and so far is great what you expect from a stroller
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi Yasar,
Thank you for taking the time to leave us a review. We're delighted to hear your stroller arrived within 24 hours, was well packaged, and that you're happy with it so far. We hope it continues to meet your expectations and serves you well for many adventures ahead.
Kind regards,
The My Babiie Team
Smart looking car seat
Easy ordering and quick, safe delivery. Haven't used the car seat yet but it looks smart and is exactly as described.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi Jane,
Thank you for your lovely review. We're pleased to hear you found the ordering process easy and that your car seat arrived quickly and safely. It's great to know it was exactly as described, and we hope you're just as pleased with it once you begin using it.
Kind regards,
The My Babiie Team
Still hasent been delivered needed it…
Still hasent been delivered needed it for our holiday on Wednesday that's why we orderd it in plenty of time
12. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi Fiona,
Thank you for taking the time to leave your review.
We're very sorry to hear your order didn't arrive in time for your holiday. We completely understand how disappointing and frustrating this must have been, especially as you placed your order with plenty of time to spare.
Please get in touch with us at info@mybabiie.com with your order details if you haven't already, and we'll be happy to look into this for you and see how we can help.
Kind regards,
The My Babiie Team
Car seat arrived super fast
Car seat arrived super fast! The seat is amazing and looks very comfortable
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi Aimie,
Thank you for your lovely review. We're delighted to hear your car seat arrived so quickly and that you're pleased with it. It's wonderful to know you think it looks comfortable, and we hope you and your little one enjoy using it.
Kind regards,
The My Babiie Team
Antwort von My Babiie
Hi Janet,
Thank you for your review.
We're pleased to confirm that your refund has now been processed. Please allow a few working days for the funds to appear in your account, depending on your bank or payment provider.
If you have any further questions, please don't hesitate to get in touch with us at info@mybabiie.com.
Kind regards,
The My Babiie Team
Antwort von My Babiie
Hi Meklit,
Thank you for taking the time to leave us a review. We're delighted to hear you're enjoying your pushchair and that you're pleased with it.
We also appreciate your feedback regarding the weight. Customer comments like yours are invaluable to us, and we'll be sure to pass this on to our Product Team as we continue to develop and improve our range.
Kind regards,
The My Babiie Team
i would recommend
Great product range and smooth customer experience.
Fast delivery.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi James,
Thank you for your kind review. We're so pleased to hear you had a smooth shopping experience and were happy with both our product range and fast delivery. We really appreciate your recommendation.
Kind regards,
The My Babiie Team
Delivery was very quick
Delivery was very quick! Lovely product. I can’t wait to see my new grandson in it!
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi Alicia,
Thank you for your lovely review. We're delighted to hear your order arrived so quickly and that you're pleased with your purchase. We hope your new grandson enjoys many happy adventures in it.
Kind regards,
The My Babiie Team
Excellent service
Excellent service! Very fast delivery with easy tracking. My item came in excellent condition and I am very happy with my pushchair that was £30 cheaper than most other websites.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi S. Morais,
Thank you for your fantastic review. We're delighted to hear you were happy with our service, the fast delivery and the condition of your pushchair when it arrived. It's also great to know you found such good value with your purchase.
We hope you enjoy using your new pushchair.
Kind regards,
The My Babiie Team
Absolutely shocking quality and…
Absolutely shocking quality and customer service
I am extremely disappointed with both the quality of this pushchair and the way this company has handled the situation.
My pushchair suddenly collapsed while my two-year-old son was in it. Thankfully he wasn’t seriously hurt, but that was down to luck, not the safety of the product. A pushchair should never fail like this under normal use.
When I contacted customer service, I was initially told they had never heard of this happening before. However, after doing my own research, I found multiple reviews from other customers reporting exactly the same issue. That made me feel as though I wasn’t being given the full truth.
To make matters worse, I was left without a pushchair while waiting for the issue to be resolved. As a parent, that’s incredibly stressful and inconvenient. The whole process has been slow, frustrating and lacking in empathy.
A company selling products for babies and young children should put safety first. Instead, I felt dismissed and let down.
I would strongly advise anyone considering buying from this company to do their research first. Based on my experience, I have completely lost confidence in both the products and the customer service.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi Kizzy-Leah,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your experience and understand how upsetting this must have been for you and your family.
The safety of the families who use our products is our highest priority. As soon as you contacted us, your case was escalated as a product safety investigation, and we gathered the information needed to carry out a full technical assessment before arranging for the pushchair to be returned to us for inspection.
We appreciate that being without a pushchair was difficult. Once the necessary information had been gathered and you confirmed you wished to receive a replacement, we arranged for a replacement pushchair to be sent as quickly as possible. To make things easier, we also sent packaging to your home so the original pushchair could be safely returned to us for inspection before arranging the collection and replacement.
If anyone feels they've experienced a similar issue, we'd always encourage them to get in touch with us directly. We'll be happy to review their individual circumstances, investigate the product where appropriate, and do everything we can to help.
Thank you again for bringing your concerns to our attention. We appreciate your feedback and remain committed to completing our investigation and supporting you through the remainder of the process.
Kind Regards
My Babiie Customer Care
The product
The product are amazing for new born and little ones, thank you for your products I would recommend it to family and friends very happy
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi Reece,
Thank you for your wonderful review. We're so pleased to hear you're happy with our products and that you would recommend My Babiie to your family and friends. Your support means a great deal to us.
Kind regards,
The My Babiie Team
Ordered the mb450 luxe in April with…
Ordered the mb450 luxe in April with the dispatch date being 15th June as baby was due in mid June to then get an email saying dispatch has been delayed to the July 24th and recently received another email saying dispatch has now changed to first week of August I have emailed asking if pram would definitely be dispatched as my baby has already gone 4 weeks without a pram and they basically said they can’t give me a definite that the pram would be dispatched I also asked for a partial refund as half the pram would be no use to me once it arrives which they have avoided answering. Can’t get the first lot of pre orders out yet they have re released the pram again for pre orders.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi Jack,
I'm so sorry to hear about your experience and the disappointment caused by the delays.
I've just tried to find your communication history using your name, but unfortunately I haven't been able to locate anything, and Trustpilot doesn't provide us with any additional details.
Please could you email me directly at 'escalations@mybabiie.com' - FAO: Maddy and I'll personally look into your order, review what's happened, and see what I can do to help.
I look forward to hearing from you.
Kind regards,
Maddy
Head of Customer Experience
Very easy and confirmation straight away
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi Sue,
Thank you for taking the time to leave us a review. We're delighted to hear you found the ordering process quick and easy and that you received your confirmation straight away.
We really appreciate your feedback and hope you enjoy your My Babiie purchase.
Kind regards,
The My Babiie Team
Great Customer Service Team!
Bought a stroller from My Babiie that I found was a bit too bulky for our car boot when it arrived. Contacted their customer service email and was given simple and clear instructions on how to send it back. I then ordered another compact stroller from them and had a mishap with the recliner straps which resulted in me cutting the bottom fabric and fixing the issue. I contacted customer services again about this issue and explained everything. I was fully supported throughout the ordeal with very swift responses from their team and the issue was fixed. They then stated they would be sending me another chair unit as a goodwill gesture to replace the one I had to cut open (even though this meant it was out of warranty). Very happy with the communication and fast responses from My Babiie. The new stroller is perfect and extremely good value for money. I will definitely be recommending them in future. Thank you My Babiie, you are a great company.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von My Babiie
Hi Victoria,
Thank you so much for your wonderful review. We're delighted to hear that our Customer Service team was able to help you with both your return and your replacement stroller. It's fantastic to know you're happy with your new stroller and that our team could provide a solution for you. Your kind words and recommendation mean a great deal to us.
Kind regards,
The My Babiie Team
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