MyPolicy Bewertungen 

11 379
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The women that was on the call was very helpful and nice, she understood exactly what I needed and treating me with great respect, she started the call and ended the call with a smile on her face, and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The company picked up my phone call relatively quickly ensuring that the service was very fast and therefore did not leave me waiting a long time to ask my inquiries. The call agent that answered the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I spoke to one of the customer service staff and he was really calm and patient. l m really sorry l forgot your name but l appreciate your service and being professional and so much humanity. Please n... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Rang up and few days ago to make sure the relevant documents had been sent. But unfortunately the call handler wasn't that helpful and said everything was fine. After receiving emails indicating that... Mehr ansehen

Unternehmensdetails

  1. Kfz-Versicherung
  2. Versicherungsagentur

Über MyPolicy

Vom Unternehmen geschrieben

DRIVE SAFELY, SAVE MONEY

Get a quote here visit our website

MY POLICY

We are a telematics smart box insurance provider, whose mission is simple; to help you become a safer driver and pay less for your car insurance.

It’s our job to help you prove to insurers that you’re a safe driver, and support you through your policy.

Your Telematics Device

You will either have a Telematics Device installed by us or you will be sent one that you can install yourself. This will monitor how, when and where you drive. The safer you drive, the higher your score. It will also enable us to provide additional support if needed, like accident support and theft tracking

Limit your miles, lower your costs

The cost of your insurance is based on how far you usually drive. So if you limit your miles, you’ll pay less. But if you go over, you can purchase mileage top-ups at any time.

Save on your renewal

If your Telematics Smart Box tells us that you’re safe behind the wheel, we’ll aim to reward you with money off your renewal costs and mileage top-ups. And as well as potential savings, you’ll also be more informed to become a better driver.


Vom Unternehmen geschrieben


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

11 379 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(11 379)

346 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

She was very nice and helpful answered…

She was very nice and helpful answered any questions I had and changed things for me I sadly didn’t get her name but she was amazing indeed and helped me a lot I’m new to this and she was very understanding

10. August 2026
MyPolicy-Logo

Antwort von MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Bewertet mit 5 von 5 Sternen

Phone call

Easy to find support and helpful staff. Great customer service.

7. August 2026
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Antwort von MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Bewertet mit 5 von 5 Sternen

I spoke to one of the customer service…

I spoke to one of the customer service staff and he was really calm and patient. l m really sorry l forgot your name but l appreciate your service and being professional and so much humanity. Please never change and continue being understanding the way you are. We need more people like you.

5. August 2026
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Antwort von MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Bewertet mit 5 von 5 Sternen

An amazing woman called Stacy helped me…

An amazing woman called Stacy helped me out when I needed help the most. I really like her customer support and she’s an amazing person over all. Really helpful and will get your problem solved.

6. August 2026
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Antwort von MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Bewertet mit 5 von 5 Sternen

Customer service is great

Customer service was great, answered all my questions precisely and professionally.

6. August 2026
MyPolicy-Logo

Antwort von MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Bewertet mit 5 von 5 Sternen

Amazing

Amazing

Loveeeee the insurance company

5. August 2026
MyPolicy-Logo

Antwort von MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Bewertet mit 5 von 5 Sternen

good customer service

very good customer service very quick and efficient

4. August 2026
MyPolicy-Logo

Antwort von MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Bewertet mit 1 von 5 Sternen

Dont bother insuring with this company

Awful insurance company for young drivers. I did 771 miles out of 3000 and they sent me an email telling me I needed to purchase more miles. I called up and they told me some ridiculous story about how they predict i will do around 8000 miles and that i needed to purchase half of them now at £600+ and then i would have to purchase more later on if i continue. The black box system with this company is absolutely disgusting, they penalise you simply for using your car. All my scores were 10/10 other than my usage. Also, upon finding a new insurance company I also discovered that the direct debit shouldn’t be coming out of my bank account as I am under 18 and the other insurance company advised me to take further action with my policy which I intend to do. When my mum rang my policy to cancel the insurance, the person on the phone said that the direct debit is allowed because there’s “no interest” which is definitely a lie because if I had paid for my insurance policy upfront, it would’ve been much cheaper than what I am paying monthly so there is most definitely interest. Also after paying a £290 deposit and one £220 monthly payment I am only receiving £51 back which is absolutely ridiculous, especially since I was still in the 50 day probation window.

31. Juli 2026
Bewertung ohne vorherige Einladung
MyPolicy-Logo

Antwort von MyPolicy

Dear Enimiah,

Thank you for taking the time to share your feedback regarding your My Policy experience.

Our policies are mileage-based, and premiums are calculated based on the mileage selected at the point of purchase. Your driving data is monitored throughout the policy, and if it appears that you may exceed your chosen mileage, we will contact you to discuss purchasing additional miles or whether the policy remains suitable for your needs.

We aim to ensure all key terms are clearly communicated so customers can make an informed decision before taking out cover. During the online purchase journey, our terms are readily available and highlight the importance of selecting an appropriate annual mileage.

As a regulated firm, we can confirm that all Direct Debit arrangements are established in accordance with applicable Financial Conduct Authority requirements. If you would like further information about how your payment arrangement was set up, please contact our Customer Services team, who will be happy to provide a clear breakdown.

Kind regards,

Thanks,
Beth

Bewertet mit 5 von 5 Sternen

Nicest people i have spoken too

Nicest people i have spoken too. I was able to get done what i wanted quick and simple. I don't see why this Insurance company has bad reviews

31. Juli 2026
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Antwort von MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Bewertet mit 5 von 5 Sternen

Great Customer Service

Raihan was really nice and helpful to assist me of validating my policy

31. Juli 2026
MyPolicy-Logo

Antwort von MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Bewertet mit 1 von 5 Sternen

Thee WORST insurance company EVER!!!

My Policy have to be thee WORST car insurance company EVER! They rob young drivers and make driving extremely difficult for young drivers! How they are allowed to operate as a company is beyond!!! My daughter has only done 770 miles out of 3000 and they are requesting an additional £600 on top of a £2000+ policy! Absolute thieves!!!

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von MyPolicy

Dear Just Her,

Thank you for taking the time to review My Policy.

We would like to investigate your concerns further; however, we are unable to locate your policy with the details provided.

Please contact us on 0330 100 2337, if you wish to provide further details.

Kind regards,
Bethan

Bewertet mit 5 von 5 Sternen

Really quickly got to talk to someone

Really quickly got to talk to someone, they are fast and efficient, all it took like 15 minutes, they are very good at the job, insurance prices are a bit too much for new young drivers but it's manageable

30. Juli 2026
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Antwort von MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Bewertet mit 5 von 5 Sternen

I had a very good experience today

I had a very good experience today, I was unsure on some things and the lady I spoke to was very helpful and sorted it straight away

30. Juli 2026
MyPolicy-Logo

Antwort von MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Bewertet mit 5 von 5 Sternen

Very clear and easy to communicate…

Very clear and easy to communicate with. Was very helpful too and didn’t wait too long on the line waiting.

30. Juli 2026
MyPolicy-Logo

Antwort von MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Bewertet mit 3 von 5 Sternen

Conflicting info on joining letter an…

Conflicting info on joining letter an app, one says black box must be fitted within 7 days and the App is very clear 24hrs with a threat of cancellation. Not the best approach with new drivers who are coping with a lot already and not very welcoming to a new customer. On the up side the lady we spoke with on the phone was very good and professional.

27. Juli 2026

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