Piranmeadows Bewertungen 

We stayed in a St Austell Caravan in August 2026 we were very disappointed when we got there the caravan was really dirty we spent the first day cleaning the floor, the cooker,and all the cooking utensils the oven trays were really dirty and the water after cleaning the floor was black we've stayed here twice before but in a different caravan and they were OK but this time we were very disappointed

Piran meadows Cornwall
Update on holiday from hell .with bed bugs .bitten all over .feaces on sheets and blood .absolutely filthy under beds cobwebs ,spiders webs all over ,cooker not working plus more .my other revuew is further down
UPDATE @hoseasons don't care just take your money .they have said it is basically nothing to do with them .
Piran meadows offered £150 good will gesture even thou they have all the proof with over 20 pictures .no apology either .I have took this through my bank .
DO NOT BOOK WITH THESE DONT WASTE YOUR MONEY .THEY SHOULD BE CLOSED DOWN

I have just returned from a weeks holiday here.
1.check in , Room not ready on early check in even tho requested. Poor check in , no information given such as local services like buses etc . No fob for gates or code given ( luckily family had it in another caravan.)
2. Always travel early to cornwall due to traffic no facilities open such as breakfast snacks or drinks until midday .
3. Room ok but not very clean , really needs updating rusting radiators, dogurine smells .( pet friendly )
4. Despite reporting , being told not quite done updating due to season although back in jan reviews of same .
5. Facilities not being open as "out of season? " its mid of July in the hottest weather we had in England and you closed or closed early at 830pm?
1 member of the bar on having to do everything .
6,A family members rooms not set up to people in it. Having to make own beds up . Someone's previous urine in toilet not flushed making caravan smell throughout on top of pet urine!
1 caravan in the family the hot tub wasnt clean there was scum right round it which needed to be cleaned.had this even been changed? ( this caravan was also approached to being emptied 2 days early making us wonder had this been changed at correct time?
Overall park layout nice. Really nice bar area again more staff required for more cleanliness and accommodating visitors. Can't use it if its not open.
stay wasnt quite up to cleanliness standard throughout for money paid this should be better.
Facilities need to be available more especially when the park is FULL.
Area nice ,morrisons nearby and near most beaches . Quintrell Pub down the road was lovely .
Would i stay here again probably not .

Lovely hot tub, staff come and check it daily. Layout of the lodge is quite odd with the cooker being opposite side of the counter. Sheets weren’t changed as we found blood stains in both beds, there was dust all over the carpet and edges of the flooring, even stains and mould on curtains. Cooker didn’t work, we had to ask someone to come see it which means nobody checked it. Location is quite random, it’s in the middle of nowhere and quite far off Newquay, there is nothing to do on site, late June-early July and nothing open, no entertainment, small arcades, and ‘session activities’ that are just mostly for kids. Closing times are wrong in the Bistro, we got told different closing times to Google, and then when we went it was shut anyway. Pool had sessions which for most of them, wasn’t even open. The pool was completely shut for the public when nobody books these sessions. I wouldn’t come back here, it’s beyond a joke. Mate’s lodge had a massive gap through the door to outside, it was freezing.

We left our stay early (end of May). Caravan was full of mould. Mould on the walls and the curtains. Carpet was lifting. It stunk of dog. Sofa was filthy and hadn’t been cleaned. Lots of wear and tare, the radiator for example was just rust. Beds were uncomfortable.
The hot tub was nice.
The bbq area was a safety hazard.
Bar is closed most of the time.
Bowling was out of order.
Cash machine for arcades was out of order.
Manager was rude.
Never ever again.

Please read the reviews before booking. I’m not the first person to write a review like this.

Currently awaiting a response to my complaint with hoseasons.

Awful place.

We’ve stayed at Piran Meadows for the past 2 years, and have always enjoyed our stay. We always book a lodge with a tub, which is regularly cleaned and checked by a member of staff. Bar staff and especially the pool staff are always so friendly! Swimming pool on site is okay, quite small but good water activities available to book. Bowling alleys never seem to be working when we come which isn’t great. The ‘nerf gun’ activity is a bit of a rip off, don’t waste your time or money my kids were quite disappointed. Evening entertainment isn’t anything special. Pretty good stay. We return mainly for the location which is ideal for us, but have always had a positive and comfortable time. X

We stayed in 27 St Ives - checked in yesterday. As soon as we opened the door to the caravan there was a horrible odour. It was in the whole of the caravan even in all the bedrooms. We thought it might get better by airing it out so opened all the windows and went and brought an air freshener, but with the heating on a wet dog smell and dog urine odour started getting stronger and stronger.
We booked for 4 nights but we went home the next morning after staying just one night. It ruined our stay in Cornwall.
Receptionist did not apologise and said “we don’t know so you should have come to reception to report it”. This was a ridiculous response - any cleaner would have known there was an issue with odour in that caravan but they didn’t bother reporting it to advise it was not habitable! The receptionist did offer another caravan but having packed everything in the car and knowing more than likely that the other caravans would probably be of the same standard or dirty carpets and furniture we refused.
It was so disgusting and made me ill. The smell was so over powering it was like being in a dog kennel that had not been cleaned and sanitised.
We have stayed at this site many many times in the past and have always been happy loving the site location and facilities it offers, but the last couple of years cleanliness, odour issues, dirty carpets and soft furnishings have been prevalent and this is the final nail so we will not return.
I’m 100% certain that the management/owners of Piran Meadows are well aware of all the issues at this site including the odour issues, dog urine issues, dirty carpets and furniture/soft furnishings but as a business they do not care about offering quality holiday accommodation. I’d truly be embarrassed as an owner offering holiday accommodation like that and I’m sure they would not stay there themselves!
So in summary - a perfect location and facilities on site are good especially for children, but accommodation is very poor so book at your own risk!

Clean interior to van , very well presented, exterior deck was filthy, table , chairs green with meldew, manager was lacking customer service skills, being yelled at across to pitches about where to park was not acceptable, food prices are boarding on excessive, portions are small, staff friendly, pool was clean

We were really looking forward to our stay at Pirin Meadows, but unfortunately, the experience fell far below expectations, especially considering we were travelling with a toddler and a dog.

Upon arrival, we were met with a significant ant infestation in the kitchen area. Ants were visibly running across cupboards, into cracks around the fridge and freezer, and even over cutlery and plates. Shockingly, we even found ants inside the kettle. This made the kitchen completely unfit for use and raised serious health and safety concerns for our family.

We reported the issue to reception immediately and were told someone would be sent to investigate. After returning from a local supermarket—where we had to purchase our own cleaning supplies—we were told no one had come to the lodge. When we followed up again, we were informed that the cleaners had gone home and we would have to manage it ourselves. This response was extremely disappointing and not what you expect from a place marketed as family-friendly.

Due to the unsanitary condition of the kitchen, we were forced to eat out instead of preparing meals at the lodge, which significantly cut into our holiday budget—something we had not planned for. The £40 bar tab offered as compensation didn’t come close to covering these unexpected expenses.

While the infestation was eventually treated, the ants returned just five days later, showing that the treatment was not effective.

In addition to the hygiene issues, the children’s play area was not monitored, and our toddler was forced out by older, rough-playing children, despite it being clearly marked as suitable for ages 5 and under. This made it unsafe and unusable for younger children.

We were also woken up by teenagers banging on caravans and running away late at night, adding to the disruption and giving the impression that the site is poorly supervised.

While the manager did respond, the overall experience was stressful, unhygienic, and disappointing. We had been planning to return to Cornwall next year and had considered rebooking at Pirin Meadows, but sadly, this experience has left us very doubtful. This site has real potential, but without better maintenance, supervision, and guest support, it simply does not meet the standards it promotes.

We turned up at the caravan and it was not clean there was empty food packages and a banana skin under the beds and not all bed were made up so we had to make some of the bed up. We also had to call maintenance as there was a strong smell of sewerage from the dishwasher and the patio doors didn’t open and close properly. During our way we then had to call maintenance 2 more times one to replace light bulbs and coffee table as it was wobbly and not safe to use second time was because the boiler kept cutting out and they had to change a pipe on it. When we raised our complaints to the park we felt they were brushed off and not taken seriously. Also we took our dogs and booked and pet friendly property there was no gated walk way that leads to the patio and blocks the front door so when we opened it we had to be careful to dogs didn’t just run out the door. It felt unprofessional to see bar staff and kitchen staff smoking on the outside patio at the bar where guest were sitting and tables not being cleared up.

Been coming to this site for the last 5 years and every year they offer less. Started with a spa on site, spotlessly clean caravan and a welcome pack. After the first year the spa closed but we continued coming as the caravans were nice and clean. This year no welcome pack and the caravan was absolutely filthy. Our first year with a baby and they decide to put us in a pet caravan - when we raised this we were advised we should have asked not to be in a pet caravan. The fact we have no pets listed on our booking and a 7 month old baby would suggest we would not want to be in a pet caravan and we have never had this issue before or had to request this. The van was filthy- dog hair everywhere, kitchen blind thick with grime, fire extinguisher covered in thick dust, broom thick with dog hair and the caravan smelt like wet dog. When we went to discuss with reception, they offered nothing other than a cleaner which was pointless as we had already cleaned ourselves by this point. Reception advised the issue was with Hoseasons and not themselves which is a poor excuse. Why would people without pets want to spend a holiday sat in a smelly caravan covered in other peoples dog hair. Absolutely appalling. Really really poor and appalled by the state of the caravan and lack of customer service. I do not think we will be returning to this site.

If you are wanting a relaxing break with great customer service with clean caravans then piran meadows is NOT for you.

I have just left after 1 night. The caravan was tired and needed a refurb. I could have lived with that be not the crusty food round the cooker……… The standard of the cleanliness of the caravan was poor. The bedroom carpets smelt of wet dogs.

But worse is to come…. The carpet between the en-suite and master was frayed and not under the bar. this lead me to get my toe caught under and fall… Luckily the bed saved me but I dread to think what would have happened if it hadn’t or I was older.

After a poor night sleep I want to reception. They said the first step was the rectify the problems. This I give them credit for. The maintenance and cleaner was great and that what the one star is for… it would have been no stars if it wasn’t for them.

There was no concern about my fall apart from an incident form. We will be taking this further as I’ve woken today and feel like I’ve been hit by a bus…only thing I can put this down to is the fall. The piran meadows team were very much victim blaming. It was my fault for not reporting the incident in the middle of the night. Solo female traveller so didn’t really want a strange person in my caravan at 2am.

As you can imagine I was miserable and didn’t want to stay in the blow standard caravan. They WOULDN’T move me as they didn’t have a same level caravan and I would have to pay to go in an upgraded one.

They said this was up to hoseason which after speaking to hoseason ( who were very helpful) this wasn’t true.

The attitude of the customer service was disgusting. It felt very much like I had to like it or lump it.

This site used to be amazing but OH MY GOD it gone down hill… Don’t believe me read more of the recent reviews.

Outstanding 10/10 I would highly recommend the staff are fantastic and during our stay we had car issues and the team here made our stay everything and more. They offered us help from the moment we walked through the doors thank you Ralph, Amy and Gav.
I wouldn’t hesitant to come again, great site very quiet relaxing. Having stayed in many UK sites, for me Piran Meadows deserves to be up there with one of the best, you can’t buy customer service and high standards anymore, the staff here need to be recognised highly for going above and beyond.

Great food we had a beautiful meal we enjoyed in our caravan very fresh and lots too even enjoy the next day and facilities were just what we wanted to entertain our little boy. We stayed in a hot tub caravan which was very luxurious. We look forward to come again as soon as we can

Wow what a fantastic holiday we have just had Piran Meadows Resort is amazing the staff each and every one of them are a credit to Darwin Escapes, never have we stayed anywhere and found every member of staff prepared to go that extra mile to ensure guest satisfaction.

We stayed in two Wadebridge 2 caravans (one for our son and 2 kids and one for my wife and I) which felt and look far more like lodges than static caravans the attention to detail was first class they even had two bathrooms which we did not expect, We spent weeks back in march researching holidays and would like to personally thank Amy Francis from your reception team not just for answering the many questions we had before and after booking but also for looking after us so well during our stay she even made our wedding anniversary meal super special when we dined that night with the family in the on site bistro.

Our grand children loved the sites facility’s especially the swimming pool and outdoor splash area have to say we did also . in short for a luxury chilled stay in a spotlessly clean accommodation with amazing staff look no further than Piran Meadows Resort you will not be disappointed.

I would like to say a very big thank you to Amy and all of the staff for making our short holiday one to remember can’t wait to return only suggestion I would like to make to Darwin Escapes would be to start a loyally scheme for repeat guests as many other companies do via Hoseasons I am sure this would increases repeat guests no end.

John & Yvonne

Quite disappointed. Loud music from the lodge next door from 10.30pm onwards at night which nothing was ever done about despite complaining. All of the bar and eating facilities closed for half of the week whilst we were there. I understand fully the post Covid issues around getting staff back up to the correct levels but had we been told the facilities would be closed beforehand we wouldn’t have booked.

We have never stayed self catering before in the UK and didn't really know what to expect. I emailed ahead a few times to ask about what is provided on site. When we turned up we could not believe the standard of the lodge and the site. There was everything provided and all with robust but practical COVID measures in place. The lodge (108) was spotless, very spacious with views to die for, During our stay the staff were very accommodating and nothing was too much trouble. The pool was beautiful and the out door bistro was lovely.
We enjoyed it so much we asked to see other accommodation options whilst there and have now booked 2 more stays. One back here and the other in Isle of Wight.
I would highly recommend this park as a staycation option to families or couples alike.

I have made a booking around 15 July for 28 August for 7 nights to stay there for a week and after two weeks now they are refusing to accept my booking because they managed to get more money elsewhere. I think should be illegal and con and quite disgraceful given my children have looking forward to staying there for weeks now.

We had 4 night stay in number 27 with our 10 month old baby. Staff were fabulous but most of all Lydia, a real asset to the company. Pool was lovely and warm, our baby loved it in the main pool rather than the shallow pool. Facilities around the site were really good, just a shame no kids club/evening entertainment but pleasantly surprised by the soft play! The tea and coffee provided for the first night was a lovely thought. We would definitely visit again!

Extremely unhappy with my booking.

After going away for a girls weekend to Piran meadow resort and spa and thoughtfully enjoyed ourselves. We stayed in a hot tub lodge. Mainly for the novelty of having the hot in.

We then decided to revisit the follow week after and take our partners. Again, for the novelty of the hot tub. After driving all the way, stopping in to the local Morrison’s, stocking up on food, taking time off work etc.

We booked in, rushing down to our room at 9pm after a long day at work, then travelling and rushing down, we opened the lodge door, ran to the balcony to be disappointed there was no hot tub.

Then after speaking to the only available person over night, a bar staff member, said he would speak to someone the following morning. Bearing in mind we are loosing one night then already. We debated going home again that night, seeing if we could then get a refund. However he assured us that there were hot tub lodges available so we waited for the following morning.

He advised worst case senareo, we would have to pay extra for a hot tub.

We thought we would stay as what’s the potential price by 6 people.

The following morning, nothing was resolved. The receptionist was very friendly and tried to assist, however it made no difference to upset or our holiday.

So basically, paying to go away, loosing money for time off work etc.

Just to get a bed, kitchen and living room... all that you can get at home.

Wouldn’t exactly say I came for the sites as all you can see is endless lodges sat in lines.

I would highly recommend they employ more staff to be on night call.

Stayed in number 26 for a week from 4th November 2018. It was fabulous. We've been to many caravan parks over the years but this pretty much beats them all in terms of accommodation, and luxury. The owners had gone to great lengths to ensure that we had everything that we could possibly need. It's a real credit to them. The leisure facilities are great and the staff are thoughtful and very helpful. We had grim weather so the pool, sauna and steam room were great. The one thing that I wish I had with me was a cable that would have connected my phone to the huge TV so that we could have streamed programmes or films via the WIFI in the caravan. If you can, I would recommend taking one of those.

To the owners of the caravan and staff at the site, thanks for a fantastic holiday, we enjoyed every minute of it.