Plowz & Mowz Bewertungen 

Excellent services, I recommend it and I like it

Me parece un excelente trabajo, me fue me mucha ayuda, de verdad muchas gracias, excelente

The services provided by Plow & Mowz are guaranteed by the excellent workers who strive to ensure that the spaces are completely in good condition

very good service, they really do a spectacular job, thank you very much

I ordered plow 12 hours ago for a time frame to make sure drive way was clear for my dog watcher . I get that it is hard to give a eta in a storm but 12 hours later?!?! It is over priced 70 bucks for my little drive way and i ordered plow two times today so 140 for my drive way foe the large amount of snow. Very frustrating service

The entire process was a mess. My original snow removal person had their equipment break down and could not make it to remove the 18 inches in my spare paking space.

My boyfriend suggested the app and I scheduled for snow removal. I included a not that a plow might not fit into my parking space, and I suggested a snowblower. I also included an aerial photo showing where snow needed removal snd where they could put it. I put in the order and waited. A few hours later i received a notice that the work was done. However, nothing was done. I contacted customer service and let them know. She said she would get that corrected. I received and email at around 1 AM telling me they had done the work and sent a photo of the finished work. Unfortunately, it wasn't my house. I responded back that it wasn't my house and then got no response until 4:51 AM saying.they needed photos. When I got out of bed the next morning i sent photos of the front of my house, my garage, and the parking spot showing the snow still there. I was informed at about noon that someone would be there in 45 minutes to an hour. After 2:00 PM I emailed again letting them know it was over 2 hours since they had given me an eta. Finally at around 3ish someone showed up a did the work and was helpful. A day later than I had hoped for.

While I believe the customer service staff tried to help me, I was.aent around to 4 different people to try and get this corrected. I was disappointed in the lack of communication about timing and issues and I won't be using this app ever again. This whole ordeal was frustrating and I hope they prove their business model or they will continue to lose business.

First time using as we are out of town. I wanted extra sidewalks done and put that in the comments. WAnted driveway plowed when snow ended which was in the middle of the night. I kept texting and they kept telling me they would get back to me. Never answered my question about city sidewalk until after the fact. Came at 11 pm, sent a photo that I couldn’t even tell was my driveway. There is no number and they could have cared less about actually completing the job correctly after I prepaid. Moral of the story is don’t prepay for anything you want to get good service for.

I'm writing this review in hopes of saving others time and money. Avoid this service! My parents are older and unable to care for their lawn. In an effort to find ongoing service for them, I booked a yard clean up through plowz and mowz. The first team that arrived said they couldn't do the job as clearly described on the app. They attempted to charge my parents more then left once I provided proof of the service I ordered. The second team (different day) started the job, then said they had equipment issues and would return the next day. They then cancelled on the day they were set to arrive. Prior to the third team arriving, I asked plowz if this team was clear on the job requirements. Their response was, in short, that the team would see the job info on the app. My response was, given the numerous problems with this job, it would be good business practice to actually speak to your contractors to avoid disappointing a customer once more. Plowz did not respond and, of course, there were more issues so I cancelled the job all together and went with another company who handled it right away. This situation took place over multiple days and I STILL didn't use plowz and never will. This company is only as good as the contractors they hire. Until they care about their customers, hire AND PAY contractors that care as well, it will always be a mess. This one job could have led to thousands of dollars over the years. Instead, I plan to stay FAR away from this company and suggest you do the same. I'd rather pay a good contractor directly than to pay this company to give them a small cut of the profits. Finally, I also asked who to direct my complaints to and they suggested I direct them to the same number that I'd been texting regarding the job. Why?! To ensure no one actually saw my complaint of course. Bad business all around, run.

I used their lawn mowing service and was pleased with timeliness and quality of service. Also a good value compared to former service I used!

Based on only customer service. Scheduled mulching service over a week ago.

Reached out for eta. Was told that's not how it's done.

Day of i reached out to see if it was still happening and am told they couldn't get the mulch.

Said i want to cancel and they question me. Ha. Don't waist your time.

I was not called when they showed up and my vehicle ended up getting towed. The snow didn't get removed to enable me to move my car and because of that my car got towed by the city. They said they would call upon arrival so that I could show them where my car was, but they did not call and instead assumed it was already taken care of, but they still charged me. I lost close to $400 for the Plowz & Mowz untouched job and tow retrieval fees, all during the holidays when I most needed the money. Do yourself a favor and call someone else for your snow plowing needs.

They are the worst company to deal. The consumer service is awful you ll wait for over a week to get service done. They use the same three excuses. Don't waste your time or money with them

I have used this service more than once. As much as I would like this last mow to be the last time, because of their shady business practices I have a credit. So the next mow will be the LAST mow. I don't measure my grass. I estimate the height before placing the request. Less than 5" - $55.00. After more than one delay (which is as per usual) and me asking for updates, (again as per usual) the provider shows up saying that it's 8"! The shady folks decide to add another $69.00! A brand new quote for 5-10" is $69.00. So I paid almost $130.00 all in! WTH!!! Next call is to my bank to dispute the charge. One more mow so I don't lose my whopping $15.00 credit and then it's bye bye slim shady. Just like everyone else, I wish I read the reviews first. I'm lucky I have a plow guy that is great and priced fairly. And next year I'll be sure to use someone else. You can go broke with these people.

"For MOWZ™, basic mowing, trimming, and blowing clippings off hard surfaces is included."

I paid for this service twice within 7 days, each job was incomplete and unsatisfactory. Plowz and Mowz has refused to have a new service provider or anyone re-mow. Furthermore, they refused to help me find a different service provider. Additionally, they refused to refund any portion due to the incomplete work.

This so called remote connecting operators to customer service is PURELY flaw. These people tries to assign job requests to a pool of local people who can take care of the job. If they don't have enough or any people in that local area; you will simply be in an infinite loop of 'we are working on your assignment, we will get to you as soon as we can'. No business structure what so ever. When you communicate with them, with each person you are dealing with, you will start from scratch explaining the need you have; all of a sudden you are on another infinite loop. When you ask for notification if they can get to it or not; they can't even say, sorry we can't do it, at the time they would promise. Let alone they charge twice what you can get it done. Want to pay double? Want to hit the lottery of getting your job done? Then this is the company. Filed for BBB. Done with them after trying to get this working.

This is the worst company to deal with.
They failed 3 times to cut my grass on time.
The third and recent one has an inspection dead line from the city and I gave them almost a week notice but they never did it, and they never told me that they can not make it.
So the city sending their contractor tomorrow to cut it and charge $300 plus fine.
I will never deal with this people again ever.
They sound very good but they are fishing in the water for people to pay them and it is 50 /50 chance to do it or cancel in the last minute. Because they don't have the man power. They hire other people and pay them. If they get lucky and find some one to go.
They put me in trouble with the city.
I do not recommended them . It is much better to call local guys

I Ordered the service a few years ago and found a good contractor in GA. It worked out. I still have service through that vendor, I just don't use Plowz and Mowz to middle man it. That experience was good (3 years ago). Since then, the business has clearly declined and become corrupted.

I attempted to order service in a different state this time (NC). I was quoted, and paid the fee recommended for size and length of grass. The contractor finished 25% of the job. The local code enforcement officer reviewed the work and agreed. The vendor however disagreed, and sent in 5 blurry photos that showed long grass in the background, with things like trees or pavement in focus in the foreground. the vendor claimed the photos demonstrated completion, but the evidence showed clearly the opposite: incomplete work in excess of 75%. I didn't pay for a perimeter trim, I paid for mowing of the property. Yet, the Plowz and Mowz staff disagreed. P & M responded by email from three different customer service reps; Faith, Mina and then Alesha. All of them disregarded the content of my emails and seemed to be replying on autopilot. I indicated I did not want the same vendor to come back out when they offered to complete the work. Why give a vendor a second chance to steal from you when it was such a blatant act of theft. I wanted a new vendor.

They would not agree to this, and instead stated I would get a 20% refund on the service. That is a 20% refund for only 20% work complete? 😒

I called my bank and will be using the photos provided by the Plowz and Mowz contractor to get the $205 service fee refunded. My bank represented me well against this very unsupportive business. I was given a full refund from my bank, who contested it for me using the photos that Plowz and Mowz provided. Why couldn't their own cs reps do that? Probably because they get away with it.

It took these 3 customer service reps 20 emails to come up with a fraudulent solution. It could have taken a good customer service rep working in an ethical business model, one email to solve the problem. Clearly this platform lacks both ethics and customer service skills.

I burned 4 hours trying to fix their mess-up. I have at least 3 more hours and a few more phone calls and emails to my bank to go before it is resolved.

All I wanted was my grass mowed for God sake. If they can't provide that, don't advertise it as your specialty. I'd hate to see the results of ordering the advertised "drone services" on their website ? Imagine the opportunities for error in that arena 🙄. If you can't get grass right, maybe sticking with grass until it is right would prove prudent.

Stay clear of this platform. Anytime you can't background check the vendor and verify insurance prior to arrival on the property, you are exposed. I was in a rush, thought I'd give them a chance. Last chance. Hire a local contractor through another service network, or check with the Better Business Bureau. It is safer than paying for a service of which you have no opportunity to see who is arriving at your property.

The claim of "fully insured" can't be verified with this type of an agreement either. Where is the insurance certificate? Who is the vendor? They don't tell you because they are afraid of losing the vendor to you directly, and will then be out of their "deal broker" arrangement.

I ended up being able to finally find a qualified local operator with good equipment, who handles it at $45/mow now..
Quite a big price drop from the brokered $200 fee, for a 20% job. Qualified, capable service providers can underbid the under qualified incapable ones. Why should I pay for someone's inability to run a business. The job takes less than 30 minutes if done correctly.

Thanks Plowz & Mowz, but I don't support poor performance.

Great ads, lots of persistence. But then where did it all go when the ball was dropped? Like the fog, it just evaporated when the heat picked up.

I'm sure behind the aliases of Faith, Mina and Aleesha sits a young entrepreneur that was once pushing lawnmowers trying to figure out an easier way. I've got some news: there really isn't an easier way. You have to work at whichever option you choose. Putting down the hand tools doesn't mean your work is over. It actually has just begun. I'd suggest taking a closer look at your clients to begin with. They appear to be calling out to you. Secondly, stop hiding behind generic targeted advertising and automatic response emails that appear to be authentically created. After the first couple of correspondences it is clear there is not a human being taking into consideration the facts of the situation. If there had been, this review would not have been necessary.

Good riddance 👏

Horrible experience-do not use! They cancelled the morning of my appointment. It is Memorial Day, but I specifically scheduled for today because we were home. They claimed the provider couldn't get the mulch because stores were closed. The last time I checked both Home Depot and Lowe's were open! Joke of a business.

Complete rip-off! Unprofessional and discourteous...originally I had a bid for mulch and power wash. When I asked multiple times to ensure accuracy of the areas to be worked on they offered to have a person come to look at the job site. When I accepted they told me the vendor said the quote is still good. I felt uncomfortable with that and didn’t use them. I decided to just do mulch and submitted and paid another bid. The app allows you to only attach 3 photos of the job (silly considering how many things you can ask them to do). I sent 11 photos of the site to the number provided in the instructions and didn’t hear anything to the contrary. When my entire backyard was unmulched and I paid almost $800 you can imagine. They claim that I never sent photos and they only did what was in the original 3 photos of the job. To make matters worse, all I heard was what I did wrong or what I didn’t do. I can’t believe I spent that much money for that small of the mulch job. I would NOT use this company - you will be told all of the reason why they are right and you are wrong. Stay away!!!!!!

Crappy job for $228 for 1/2 acre called in middle of service and tried to charge more. Left hedge clippings laying on ground, didn't trim under tress and I was told my opinion on the service was optional. Good set up to get your money, lousy service, and completely arrogant and unprofessional customer service. Never will use them again.