Plowz & Mowz Bewertungen 

I would not recommend, and this is after giving them the benefit of the doubt a few times. As other reviewers have said, they are expensive, but I don’t mind paying for as-needed service every so often. My biggest issue is that they are unreliable and offer subpar service. In addition to the times I actually used them, they had to cancel a couple of times because it was taking to long the the job to be assigned. On each occasion the first assigned contractor didn’t come as scheduled and I had to wait for someone else to accept the job. This could take days, if at all. On the first occasion, the contractor did not complete the snow removal. Customer service was great and gave me a partial credit, but we still had to shovel the remaining snow ourselves, after a long day at work, in below freezing weather. The second service, I watched/heard on my security cams as the contractors complained that my driveway was too big and contemplated leaving without finishing. Luckily I was able to get my husband to rush home to intercept. He caught them driving out of our community, leaving with the service incomplete. He demanded they go back to complete the job. However, according to the workers, Plowz does not give them accurate descriptions of the property so they can know what to expect. True or not, I still expect to get what I paid for. When rating the service at that time, I took into account the unexpected snow this winter, so I didn’t write them off just yet. Come Spring, I requested lawn service. Once again, contractor no show and I get the usual text that they are looking for a replacement. They assign the job nearly a week later, on a day that it’s due to rain in the afternoon. I inform customer cto let them know to wait another day if they weren’t going to arrive before the rain. They agreed. Hours later I hear someone outside cutting the grass in the rain. I went to tell them to stop, but they’d already cut a lot. When I asked why they would cut wet grass the contractor said that they were told by a Plowz to still cut it. I let them finish, offered ponchos (they were soaked) and gave them a tip for their commitment. But the lawn looked horrible the next day with depressions, tire tracks and big patches of wet grass everywhere. It looked even worse when dried. The contractor did ask me to give them the opportunity to come back the following week to clean it up, but they never showed up. No more chances.

I paid for mulch full service delivery. Was originally scheduled for 12pm on a Sunday. Long story short, after 2 reschedules due to excuses on their end, I gave up and cancelled the appointment. I wish I did this ahead of time and decided to read the reviews and experienced the same issues regarding lack of follow through. I understand that equipment failure is valid excuse but the second time they stated there was a shortage of mulch. I called a major supplier in the area to find out there is more than enough mulch available and decided that was it. If you value your time, I would not recommend using this service.

Seems like the same as the rest of the reviews, said my appt for a Friday was pending then canceled bc of lack of communication. It was rescheduled for Monday ..I text them 4 times and each time I was advised I would receive and ETA. Monday at 7pm I was told I could cancel bc more lack of communication. HORRIBLE COMPANY, DO NOT USE THEM

THIS COMPANY IS THE WORSE IVE EVER DEALT. NEVER SHOWED UP, CANT REACH CUSTOMER SERV. DEMANDED MY MONEY BACK VIA EMAIL. GOING TO TRY TO CONTACT OWNER OF COMPANY. WILL BLAST THIS ALL OVER SOCIAL MEDIA AND BBB. DONT USE THIS COMPANY!!!! WISH INWOULD HAVE READ THIS PRIOR!

If I could give zero stars I would. This app is a con job. Once I booked a plow and they tried to quadruple the price. A second time they plowed 72 hours after promised.

Avoid at all costs

We are two sick, old (70+) people living alone. We provided our credit card and waited for help with snow plowing. During the first day of waiting we were informed that the job was assigned to a local driver. During the second day a lot of "sorrys" and promises. During the third day offer of 15% discount and no service.

Wish I could give them zero stars! Customer service is awful. My husband and I both have covid so knowing we were going to get a ton of snow we signed up with this company and scheduled for snow removal ahead of time. No one ever showed up despite showing the job was accepted. I contacted them yesterday and they promised the job would be done last night. Still no one showed and I received a text at 11:40pm that they released the contractor and they were “working hard” to find someone else. It’s now 11:15 am the next day and still no one is coming. I cancelled the job. Ill just keep trying to find someone else. They’re overpriced and unreliable.

If I could give this app 0 stars I would. I have no qualms with the person who actually came and shoveled my driveway, but I paid for a plow who first, didn’t show up and then when he did, barely plowed a third of my driveway and left. Then they offered to refund me half the money for a service they did not provide. I had to text them constantly to actually get the refund processed and it still hasn’t come through.
Don’t waste your money as they’re not cheap and pay a neighborhood kid to shovel your driveway.

Wish I could have given ZERO STARS. Made appointment around noon on Sunday. By noon Monday, nobody showed. When I contacted customer support. The person on the other end did not offer an ETA or if say if my appointment was still pending. All they offered to do was cancel my appointment, which is exactly what I did. Keeping an eye on my credit card to make sure they don't post charges. What a JOKE!

I wish that I had looked at these reviews before I hired Plowz and Mowz. I actually thought I would use them for other services. They are horrible! Never showed. They always gave me some computer based comment. I was trying to get my daughter’s driveway plowed before she got home. They had 10 hours! She ended up shoveling it herself. Don’t use this company, you will be so sorry!

They could not complete a job that was prepaid for. They did not reimburse the money. Their contractors are hit or miss.

Scheduled a plow and it was confirmed. Advertised as $35 for one plow, confirmation said $65. We kept it scheduled because we needed the service. They didn’t show for three days then send a message saying a plow was on the way and it would be $200. We canceled. Terrible service, terrible company, really left us in a tough spot.

I am so disipointed in this app. I have used it for several years but this year... I have been canceled on for jobs every time I have requested one (power washing and snow plowing) and then I have to figure out how to cancel the charge they put on my card when the job is requested. I feel that they need to either find more providers or stop taking jobs they can't dispatch. I really am very frustrated!!!

My experience as a first time user was great. Even with the wonderful customer service assuring me that my job request was picked up, it was still nerve wracking waiting all day for a crew to show, but they did, and boy was it worth the wait. I was so lucky to get 3 exceptional gentlemen who did an amazing job under extreme conditions - i couldn't be happier and will use again. Thank you.

Great service and incredibly helpful customer service! Will be using them again and again!

We used to use them for lawn mowing at our home in Plano, TX. The service was aweful and never on-time. I had to call customer service once because they over-charged for the service and it took 2 months to get them to refund it back. Never again

I'm currently in Portland, Oregon, but my home is in Roseville, MN. We had six inches of snow last night and I needed to get it cleared so that contractors could get to my house. I submitted the job to Plowz & Mowz and it was completed in 20 minutes. It was an urgent job, so it cost about $100. I could have gotten it for less if I'd given them more time. I got a photo of the completed job and I couldn't have done it better myself.

Please avoid this company at all costs. Abysmal customer service, bait-and-switch tactics, high prices, and, worst of all, no service on the promised date and time, all with no accountability. Please report their fraudulent activity to your local BBB and stay away!

My husband tried to use their service after an injury hoping that they would help us in a pinch . The guy who came had a push mower and a broom. I understand everyone needs to make money but at the price we paid I expected a professional crew . I cancelled my biweekly mowing and went with the other site fnh . So far so good with them but we will see.

Worst service ever. Ordered mowing on Monday and they were supposed to be here Wednesday to mow. No one shows, they say they will be here Thursday, no one shows, they promise they will have their best provider be here first thing this morning, still NOTHING at 5:30pm on Friday. Customer service sucks and they dont care if your job gets done or not and they dont care how well they do the job.