The lashes are lovely but the customer service isn't great at all... I've tried to get a hold of them through emails countless times and no one ever responds.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Still awaiting my lashes always brought from you ordered 3 wks ago and still nothing. Id avoid like the plague as lack of communication. Also messaged chinelle and she was rude. Defo find another lash... Mehr ansehen
Ordered 5 really hard to find items for an absolute bargain price to Tenerife, all arrived in good order in only 3 weeks - a miracle on this island. It looks like they're sent standard registered post... Mehr ansehen
I came across Poundlashes on Instagram & was impressed by the prices of the products they sold, particularly as a lot of them were branded. I ordered 2 sets of eyelashes, 2 lipsticks, 2 lip liners &... Mehr ansehen
2,9
Akzeptabel
289 Bewertungen
Bittet Kunden um Bewertungen
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I ordered a pack of lashes about…
I ordered a pack of lashes about nearly 2 and a half weeks ago and I’ve had no sign of on them at all they would normally take about 5 days to come all it says on the website to track them is placed nothing else
25. März 2023
Superb value for money
I have to say pound lashes do really give you value for money. I use to buy far more expensive lashes but using pound lashes are exactly the same and last just as long at a fraction of the cost!! The only slight thing I would comment on is sometimes the lashes come packaged and stuck down too much resulting the lash breaking even though I remove as carefully as possible! Other than that a great company and my go to for all my lashes.
25. März 2023
Order never received
Ordered 27th March, now 8th April and not received anything. Will now attempt to get a refund via PayPal. Avoid.
27. März 2023
Bewertung ohne vorherige Einladung
LOVE
Packaging is always so secure and cute, as well as lashes being good quality! Shipping takes quick too - I only use this site to order lashes 😍 One improvement that can be made is lashes of one design aren’t always the same and look a bit different :)
23. März 2023
Poor quality
23. März 2023
Always speedy delivery and consistent…
Always speedy delivery and consistent quality! I bulk order these for clients and they’re always fab!
23. März 2023
Love these lashes
Love these lashes. Fast delivery excellent company. I love the fact there are lots of options. The lashes are super soft and easy to apply.
22. März 2023
Will not order again
In total, I have bought a total of nearly £60 of lashes from this company.
Two packs of lashes have broken and fallen off whilst removal gently, the band is not broke, the lash is just dismantled completely so I know it’s not from my conduct. Reached out to CS who state they will not be actioning snytning. Disgusting customer service
4. April 2023
Bewertung ohne vorherige Einladung
Antwort von poundlashes.co.uk
Hi I can see you placed an order for 10 pairs of lashes back in February totalling £19.57 and your email reads “I was really upset to find that one of my new lashes has come detached upon removal from the packet”
we cannot stress enough not to pull the lash from the hairs when removing the lash from the tray,
With you mentioning the band was still in tact this is obvious that the lashes where pulled directly
From the middle and the hairs have detached from the band.
The lashes need to be removed from the very corner with tweezers to ensure the hairs don’t detach from the band, as they are delicate.
Also there was no photos provided throughout the emails to show anything, so we can’t just refund without seeing the lashes.
Sorry you feel this way but we cannot take accountability for damage made by the en user which you have stated in your email the damage was done when taking the lashes out the packet.
Do not recommend at all buying from…
Do not recommend at all buying from this company. I placed my order on the 28th of February it’s 3rd of April now and my parcel has still not arrived. I have contacted them and they take about 3 days to reply, still don’t know what is happening with my order. Judging by the reviews this is not a rear occurrence. Not a reliable site to order from, and the communication is terrible. Gives a bad name to small businesses.
4. April 2023
Bewertung ohne vorherige Einladung
Perfect as always
24. März 2023
Always delivered quickly
Always delivered quickly, brilliant quality lashes, never had an issue. would definitely recommend to anyone
25. März 2023
Fast delivery x
24. März 2023
Great seller fast delivery well…
Great seller fast delivery well packaged and exactly what I ordered Very Happy 😊
23. März 2023
Such good quality was expecting them to…
Such good quality was expecting them to maybe have that plastic look to them but they are such good quality’s so fluffy can’t believe they were only 90p👀
22. März 2023
poundlashes are my favourite place for…
poundlashes are my favourite place for lashes! always perfect and delivery is super quick ⭐️⭐️⭐️⭐️⭐️
22. März 2023
I lovvveeee pound lashes they are the…
I lovvveeee pound lashes they are the best lashes I’ve ever had I’ve been using them since 2020 and won’t ever look back! Although they are now mainly over a pound i would still highly recommend them as they are hands down the BEST lash company ever!
22. März 2023
Antwort von poundlashes.co.uk
Thank you soooo much! We will bringing lots of new £1 styles very soon xxx
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