What I like is with it being my first electric trolley not having to push What I don’t like is the central button sometimes doesn’t activate straight away when trying to start or stopping, it also ro... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
What I like is with it being my first electric trolley not having to push What I don’t like is the central button sometimes doesn’t activate straight away when trying to start or stopping, it also ro... Mehr ansehen
Unternehmen hat geantwortet
Had an issue with my battery, and Alan in the Technical Dept was so helpful and totally resolved my issue within 3 days. Big shout out to Becky in the despatch team for getting replacement to me so q... Mehr ansehen
Unternehmen hat geantwortet
I could fit my newly purchased CT6 into the carry bag, after struggling for some I gave up and called support. If I had realised how professional James was going to be and how quickly he was going to... Mehr ansehen
Unternehmen hat geantwortet
I've had a PK Cube trolley for a couple of years now. Unfortunately, one of the screws and a nut must have become loose and has fallen out and been lost. I contacted PK and they're sending a replaceme... Mehr ansehen
POWAKADDY - Pioneer of the electric golf trolley since 1983. PowaKaddy was born electric. Established in 1983, PowaKaddy electric golf trollies embody the best in design, performance and game improvement. Headquartered in Kent, England, it is here that all the early concepts, design, development and product assembly are carried out. Known for unerring attention to detail and unrivalled passion for the game of golf, PowaKaddy is the world’s number one electric golf trolley brand with more than one million sales across 50 countries worldwide. Setting the standard for electric golf trolley innovation, PowaKaddy’s latest collection continues to deliver the very best in compact design and industry leading intelligence to meet the demands of golfers of all ages and abilities.
Unit N1, Castle Road, ME10 3RN, Sittingbourne, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Had a problem with my RX1. I called the warranty team, they sent out a box, arranged for collection, had it repaired and gave it a complete overhaul, then got it back to me within a week. Can’t praise them highly enough. Well recommended.

Antwort von PowaKaddy
Enquired about faulty control button on my CT6. Sam was great and arranged to send me replacement part with instructions on how to fit. In today's world, only expected advice on part number and maybe where to purchase. Can't fault pwk approach. Thanks

Antwort von PowaKaddy
Sam is awesome! Resolved my issue in no time. Thank you so much!

Antwort von PowaKaddy
Had a problem with my trolley. Contacted PowaKaddy and what great customer service. Back on the course within 24 hours! Customer service second to none.

Antwort von PowaKaddy
Bought a pair of wheels from powskaddy had a little issue with one of them got in touch with powakaddy and they could not bo more to solve it well done to everyone thank you for sorting this out so quickly

Antwort von PowaKaddy
Powakaddy acheté neuf en juin 2024. Le sélecteur de vitesse tourne parfois dans le vide, sans pouvoir avoir une action dessus ce qui m’amène à courir après mon chariot, parce qu’il passe à grande vitesse… La plaquette de support de cartes en plastique, bas de gamme est cassée et pire : bruit de roulement, très dérangeant et désagréable, malgré le fait d’un entretien minutieux.
I bought a Powakaddy CT 12 GPS Electric golf trolley and unfortunately had an accident which meant the screen cracked. The Powakaddy team were quick to offer advice, assistance with packing, collection and return of the relevant parts with very speedy response/repair times.
Excellent customer service and care.
Thank you so much.

Antwort von PowaKaddy
The lower bungee on my fx3 trolley started to wear away after 2 years of use. I emailed PowaKaddy with photos and they have sent me out a replacement. Thanks to Sam who dealt with my query.
Very good service!

Antwort von PowaKaddy
After struggling registering my new trolly on line I emailed them. They rang me within half an hour and sorted it out for me. Extremely helpful and very accommodating.

Antwort von PowaKaddy
My Powakaddy Fx7 is very reliable and does what it says in the tin. I recently had am issue with the Motor Controller Board, Powakaddy support helped diagnose the problem, send me a link to a replacement part, and a video on how to install it; now the trolley is working fine again.

Antwort von PowaKaddy
Excellent service received
Faulty button on my battery phoned the company arranged to pick up the battery and returned it back to me within 3 days. Always make sure you register your warranty

Antwort von PowaKaddy
Adquirí un powakaddy (para 36 hoyos) en 2022 en Deportes Álvarez de la calle Diego de León, Madrid.
Obsolescencia programada!!! NO ha durado la batería de litio 3 años!!!
He llevado la batería a deportes Álvarez, pues según el vendedor, la iba a remitir a la empresa que importa las baterías desde CHINA, la empresa es VAVAAL 749 SL. supuestamente en Estepona.
El informe "técnico" que emite el importador de la batería, no incluye ni nº de serie de la batería, ni modelo, ni potencia, ni especificación técnica alguna... se limitan a decir que lamentan las molestias y que no puede arreglarse la batería.
En mi opinión ni la han abierto.
El mantenimiento ha sido impecable, siempre que se usó (aproximadamente una vez cada mes, en veramos con mayor frecuencia) se cargó la batería al 100% antes de guardarla.
NO SE HACEN CARGO, ni la reparan, ni nada... solución según ellos... a comprar una nueva batería
I recently bought the newest gps version the RX12
Had trouble syncing with the app
The powacaddy team were brilliant and got me up and running in no time
Ps: The RX12 is a great bit of kit
Gary Berry

Antwort von PowaKaddy
Was just looking for a rain hood for a powakaddy bag.e mailed company yesterday and today Mike wilson has one in the post for me. An absolute gentleman to deal with. 5 stars.

Antwort von PowaKaddy
Had a new rx10 3 weeks and packed up on 2nd hole - not experienced the customer service yet will have to ring tomorrow so let’s hope it exceeds the experience I’ve had with the trolley so far
Update - customer service so far excellent trolley going back thursday

Antwort von PowaKaddy
My battery was playing up after 17 holes and was just under 5 years old. I called and immediately got through to a very helpful chap. He arranged a dpd pickup of my battery. 3 days later I received a brand new one! I wasn’t expecting that at all. Great service!

Antwort von PowaKaddy
i will never buy another powakaddy, had the fw3 for a few years but had to retrieve my trolley from a river, a couple of ditches and several trees because of the button, it is absolutely lethal, the faintest accidental touch to the button and the trolleys off and running, the bearings on the front weel have been replaced at least half a dozen times as well

Antwort von PowaKaddy
After golf last Saturday my PK lithium ( under warranty) battery would not charge ( red & green alternating flashing lights on the charger. On the same day I took it into the PK agent who confirmed a battery fault. The agent kindly boxed the battery up & suggested I phone PK on Monday. PK staff were sympathetic and helpful and arranged for DPD to collect the battery from my house on Tuesday PM. At 10am today (Friday) a new battery arrived! I’m very pleased with this service!

Antwort von PowaKaddy
I bought a C2 golf trolley in 2017 but in 2019 they stopped making this model so there are no spare parts available from Powakaddy and you have to buy from outside dealers who normally take old ones apart .One handle unit which I require is £399.
What about global warming-manufacturers force you to buy new units where existing ones can easily be repaired.A disgrace that companies do not keep spare parts as they used to do for 10 years.Now they stop the moment they move onto the new trolley.
I will only use a firm that keeps stock

Antwort von PowaKaddy
Staff very knowledgeable and friendly. Problem diagnosised /solved quickly replacement parts sent out straight away. Would highly recommend.

Antwort von PowaKaddy
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.