Had an issue with my battery, and Alan in the Technical Dept was so helpful and totally resolved my issue within 3 days. Big shout out to Becky in the despatch team for getting replacement to me so q... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I could fit my newly purchased CT6 into the carry bag, after struggling for some I gave up and called support. If I had realised how professional James was going to be and how quickly he was going to... Mehr ansehen
Unternehmen hat geantwortet
Very slow delivery of new battery. Disappointing that previous battery only lasted 5.5 yrs before on/off switch broke,then replacement took 3.5 weeks to arrive. Very expensive product with poor servic... Mehr ansehen
I have found PK to be good at responding to complaints. On this occasion they have very kindly replaced a protective screen on my machine. I wasn’t aware that it had this screen but it does make sens... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
POWAKADDY - Pioneer of the electric golf trolley since 1983. PowaKaddy was born electric. Established in 1983, PowaKaddy electric golf trollies embody the best in design, performance and game improvement. Headquartered in Kent, England, it is here that all the early concepts, design, development and product assembly are carried out. Known for unerring attention to detail and unrivalled passion for the game of golf, PowaKaddy is the world’s number one electric golf trolley brand with more than one million sales across 50 countries worldwide. Setting the standard for electric golf trolley innovation, PowaKaddy’s latest collection continues to deliver the very best in compact design and industry leading intelligence to meet the demands of golfers of all ages and abilities.
Kontaktinformationen
Unit N1, Castle Road, ME10 3RN, Sittingbourne, Vereinigtes Königreich
- +44 1795 473555
- support@powakaddy.co.uk
- www.powakaddy.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
An excellent choice for me
An excellent choice for me , with easy folding and compact size. I purchased the trolly from the Pro Shop at my golf club, West Byfleet GC. I did some research on websites and Foremost have an excellent 7 minute video with the Powakaddy Product Director, comparing the various Powakaddy models. I chose the CT range for its size, it really does fold down to a convenient shape, especially when the wheels are inverted - a straightforward process. I’ve been using the trolley for a few weeks and I’m very happy with it, even though at £749 it’s on the pricey side, but the benefits are worth it.

Antwort von PowaKaddy
Great easy going caddy for a old man to…
Great easy going caddy for a old man to enjoy going round the golf course.

Antwort von PowaKaddy
Incline disappointment
Only disappointment I have with it is that when the motor is set at zero it doesn’t lock the wheels on an incline

Antwort von PowaKaddy
Lambeg golf shop & Powakaddy
Lambeg Golf Shop,
always a pleasure to do business with a company so exceptionally professional, genuinely attentive, and consistently trustworthy.
Powakaddy trolley, simply incredible in performance, design, and reliability.

Antwort von PowaKaddy
A fast and efficient repair carried out…
A fast and efficient repair carried out by Mircea in the service department, would recommend to anyone

Antwort von PowaKaddy
I had a problem with my trolley so I…
I had a problem with my trolley so I phoned PK support and they couldn’t have been more helpful. They sent a box to me which arrived the next day and collected it exactly when I asked them to . As I was going on holiday I arranged for it to be delivered the day after I got back.Sure enough it was there on time fully repaired. Perfect and friendly service

Antwort von PowaKaddy
The staff in Sales and Service were…
The staff in Sales and Service were brilliant in helping me. They are professional but so friendly and knowledgeable.
Top teams

Antwort von PowaKaddy
I bought a new CT10 electric trolley…
I bought a new CT10 electric trolley some 3/4 months ago. In essence the trolley tips backwards very easily despite my golf course being relatively flat. This has happened numerous times ( and of course the bag falls off and everything has to be reattached ) so I contacted customer services for help and advice. Their responses have been bland, uncaring and unhelpful on numerous occasions. My supplier has also tried very hard to persuade them to help but without any success.
I’ve even offered to buy a rear wheel, ( the same as the one on their remote controlled trolley) which we know will solve the problem, but they refuse to supply the part.
For a company of their standing I’m appalled at the treatment I’ve received ( and my supplier) and having spent nigh on 1100GBP on the trolley am reluctant to give in. What happened to good old customer service. The customer service team (3 different individuals) have obviously all attended the same, “how not to help customer training courses” and passed with flying colours!!!!! Come on Powerkaddy, read this and do the honourable thing and help a customer who pays your wages!!!!! Living in hope………

Antwort von PowaKaddy
I contacted Powakaddy as the bearings…
I contacted Powakaddy as the bearings on the front wheel of my power trolley had broke. I asked if it was still in warranty it was not by a long time . ( how time flys) He then said he would send me some out no charge . I phoned them Friday10.07.26 morning they arrived Saturday lunch. Now that is service I cannot praise this company high enough. Thank you so much Powakaddy

Antwort von PowaKaddy
A screw sheared off one of the wheels…
A screw sheared off one of the wheels which made the trolley unusable. Phoned Powakaddy technical support and they posted a new wheel out which arrived the following morning - so very grateful - thank you!

Antwort von PowaKaddy
Amazing customer service
After contacting powakaddy about an issue with my golf trolley
The customer service experience i have received from start to finish has been outstanding
Always putting my needs first and even completing the job intime with 24 hours before my next round
James is the person I spoke to and he has been outstanding
Thank you

Antwort von PowaKaddy
Helpful staff who know about the different trolleys.
Easy to speak to a technician about issues with my CT8 trolley.
Sent trolley back as it was under warranty.
Solomon replaced parts and returned trolley within 7 days,

Antwort von PowaKaddy
The service I received from Powakaddy…
The service I received from Powakaddy Customer Care will be surpassed by none, they were totally committed with the problem, and resolved it without issue.
Thank You Powakaddy

Antwort von PowaKaddy
Excellent customer service
On contacting customer service , regarding a lost part from my trolley , James engaged with myself very promptly, arranging for a replacement part to be sent onto me ,very pleased with my issue being resolved so speedily.
Thanks so much.

Antwort von PowaKaddy
Problem with speed control on caddy
Problem with speed control on caddy. Still in warrantee, parts supplied in two stages to determine solution. Problem resolved without having to send caddy back. Video supplied as to how parts were to be fitted

Antwort von PowaKaddy
Excellent customer service from Daniel
The customer service I have received from PowaKaddy has been excellent. I lost a part of my electric trolley and Daniel couldn’t be more helpful in assisting me in getting my trolley back on the fairways and at no cost to me. Definitely above and beyond in terms of support from what I expected from the company, well done and thank you!

Antwort von PowaKaddy
amazing service
lost a bolt from the leg on my micra - too many tumbles in the wind. contacted the support team and James came back straight away asking for a picture of the part. no quibble whatsoever has sent me a new part FOC and free postage.. cant argue with that! thanks James!!

Antwort von PowaKaddy
Small broken component on my trolly was…
Small broken component on my trolly was replaced without any fuss. Great service.

Antwort von PowaKaddy
I bought an umbrella holder accessory…
I bought an umbrella holder accessory for my PowaKaddy CT6. I somehow managed to lose the bolt that secures the holder to the trolley before I even fitted it. I phoned PowaKaddy to see if I could buy a replacement bolt from them. They sent me one free. Great customer service.

Antwort von PowaKaddy
You pay for what you get……
I contacted the PK service centre after an intermittent fault with my battery. They couldn’t have been more helpful, explained what they would do, arranged collection and sorted the problem. All this was done speedily so as not to leave me with without my cart for too long. Excellent service, thank you

Antwort von PowaKaddy
So funktioniert Trustpilot
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