Superb service. I returned an online order that wasn't suitable for my needs and purhased an alternative item which was lovingly wrapped. Both transactions were flawless and my new knife works really... Mehr ansehen
Standort
Standort wechselnBluewater Shopping Centre, Bluewater, DA9 9ST Greenhithe, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We had a problem with a purchased item purchased a few years ago. The staff were excellent, dealt with the issue professionally and I left the store suitably impressed and would certainly continue buy... Mehr ansehen
Unternehmen hat geantwortet
Bought the tri-ply stainless steel pan after very helpful advice from the shop assistant. He steered us in the right direction and avoided us making a costly mistake of getting the original one we had... Mehr ansehen
Unternehmen hat geantwortet
We visited the Bluewater store on monday and purchased a full set of stainless pots and frying pans. These have, so far, been a great purchase. The excellent advice from Sharon, whose knowledge wa... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Bluewater Shopping Centre, Bluewater, DA9 9ST, Greenhithe, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
First time in the store
First time in the store. Very helpful staff. Impressed with a very large display of reasonably price kitchen equipment. Would most definitely visit again
Verwendet eventuell KI als AntworthilfeMehr lesen
Great experience
Clean, bright and airy premises. Wide range of quality items. Friendly helpful staff.

Antwort von ProCook - Bluewater
Very helpful Member of staff
Very helpful Member of staff - was able to find us a box set ( her suggestion) which saved us money.
Really pleased with our purchase.
Looks expensive at a sensible price

Antwort von ProCook - Bluewater
The person on the till absolutely rude…
The person on the till absolutely rude .My little 2 yrs old girl was exploring with me while i was looking for something specific to buy and than she took and had one of the silicone spacula and licked it .When i went to pay for my pan the lady gave me the rude look asking if im buying the spacula also.i told her i am not buying and she said well she had it in her mouth.Well she is 2 yrs old and its normal to have things like this and sometimes you cant explain two a little one that its not ok.But definitely not ok for the lady to take it and hold it and express how she is discussed by just holding it and trying to push me to buy it.She should have better customer service and i will def not buy from this shop anything anymore.its not kids friendly

Antwort von ProCook - Bluewater
Suspend lids I needed three new saucepan lids which…
I needed three new saucepan lids which I didn’t know you could get separately I was so pleased when the lady on the till told me that I could buy them separately nothing was too much trouble, I love this range anyway and didn’t want to get a completely new set, I also added and got another new frying pan many thanks for your help

Antwort von ProCook - Bluewater
A very pleasant experience.
A very pleasant experience.
The lay at the counter was very helpful.
She made sure that we are happy with the purchase.
She made us feel valued and respected.

Antwort von ProCook - Bluewater
The store is so well laid out clean and…
The store is so well laid out clean and staff very helpful lots of good kitchen gadgets for every budget.

Antwort von ProCook - Bluewater
Great help
I needed to change the frying pan I bought for a larger one and the lady in the shop could not have been more helpful, I did not get her name the shop is the one in Bluewater, great helpany thanks

Antwort von ProCook - Bluewater

Antwort von ProCook - Bluewater
Helpful staff
Great customer service
I purchased an item on Sunday and, upon arriving home, noticed that it was unfortunately broken during transport. I contacted customer service, and they responded promptly, issuing a replacement without any hassle. The process was smooth and efficient, and I appreciated how quickly the issue was resolved.

Antwort von ProCook - Bluewater
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