My purchase was only a pair of tongs, so they are what they are, but a pleasant shop to walk into, and staff were polite and offered assistance (Braintree, Freeport)
Unternehmen hat geantwortet
Standort
Standort wechselnUnit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH Braintree, GB
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Das sagen Bewerter
Visited store on 12/8/26 lady working helped me to choose a set of knives, allowed me to try them out on some veg in store. Im very indecisive but was able to make a decision quickly due to her help... Mehr ansehen
Unternehmen hat geantwortet
I was very impressed with the attention and knowledge of the staff member that helped us. She explained patiently to our many detailed queries on quality differences and care and maintenance of the... Mehr ansehen
Very good selection of kitchen equipment at fairly competitive prices. All items I have purchased from Pro Cook have been v good quality and I have recommended friends to use the company. Staff at out... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH, Braintree, Vereinigtes Königreich
4,8
Hervorragend
939 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Great service…
I need some good knives for a cookery course I was taking and Grace was exceptionally helpful, e planning everything to me and letting me try out the knives on my fingers before I make my choice. Sorry, do I say fingers? I meant some carrots. Fingers was when I got home.
30. März 2026
Very friendly staff at the shop of…
Very friendly staff at the shop of Braintree. We were very pleased with the offer of 30% off.
Bought some things as well. Very happy to see the stock almost sold so it facilitates the renovation soon to start. It also means like us other people appreciate the quality and functionality of the items pro cook sells.
5. April 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Friendly staff
Friendly staff, all items on sale too and a great pan/saucepan set from your outlet store in Braintree Freeport. Truly non stick pans!
1. April 2026
Antwort von ProCook - Braintree
We appreciate you sharing your positive experience! We're so glad to hear that you found our staff friendly and enjoyed the sale items and your new pan set.
Antwort von ProCook - Braintree
We appreciate you sharing that our staff was helpful and that you enjoyed our shop's excellent surroundings and layout!
Store was laid out well
Store was laid out well, allowing easy access to what I required.
Staff were prompt dealing with my transaction.
4. April 2026
Antwort von ProCook - Braintree
We're happy to hear that our store's layout made it easy to find what you needed. We appreciate your feedback regarding our staff's prompt service during your transaction!
Helpful knowledgeable staff
3. April 2026
Staff were very helpful and friendly
3. April 2026
Antwort von ProCook - Braintree
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
Helpful assistance in the shop.
29. März 2026
Staff knowledge
Staff were extremely knowledgeable and helpful and the product quality is very good.
29. März 2026
Shop experience
Have been a customer for sometime. The experience and products are always first class. Added a new bread knife and a number of smaller items to my collection of Pro Cook hardware. Staff always helpful and not 'pushy'.
27. März 2026
Antwort von ProCook - Braintree
We're delighted you've been a customer for some time and find our products and service first class. It's great to know you added a bread knife and other items to your collection, and that our staff are helpful without being pushy.
Antwort von ProCook - Braintree
We're glad you were informed about the discounts. Thank you for your positive feedback; we appreciate it!
From the we stepped in the shop…
From the we stepped in the shop helpful, found what I wanted easily
25. März 2026
Really friendly and helpful staff
Really friendly and helpful staff at Braintree, offering good advice and pointing out best deals. The pans we bought were really good value and we are pleased with them.
26. März 2026
The assistant was really helpful
The assistant was really helpful - stopped what she was doing and got a sample out for me to look at
22. März 2026
Well laid out store
Well laid out store, very friendly and helpful staff and the bonus of 30% off everything on the day of our visit.
Result!
26. März 2026
Antwort von ProCook - Braintree
We're happy to hear that you enjoyed your visit and found our store well laid out with a friendly, helpful team. Thank you for sharing your positive experience!
Antwort von ProCook - Braintree
We appreciate your positive feedback; we are so happy you found a variety of stock, a clean store, and helpful staff!
Great service
Great service, yet to use the pans, but we have others in the range and they are much better than anything we have used previously.
23. März 2026
Antwort von ProCook - Braintree
We're happy to hear that you received great service. Thank you for your continued support; we appreciate you sharing that our range surpasses your previous experiences.
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