ProCook - Cheshire Bewertungen 

1 273
TrustScore 5 von 5

4,8

Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR Kinsley Road, Ellesmere Port, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Genuinely staff were so helpful like offering their assistance and advice which is a small touch but makes you more appreciated in a way, service was great too.. they knew more about pans than me!

Bewertet mit 5 von 5 Sternen

The Customer assistant was Sarah at Cheshire Oaks. She was very helpful took time in informing us of the various products and was very efficient in dealing with the sales process. We have always gone... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Needed to return some damaged goods and pick replacements. Service was excellent with no issues or trying to explain everything, a straightforward exchange. A pleasure to see nowadays and good to see... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The lady that served me was lovely, very patient and kind whilst I chose between 3 different knives.She was knowledgeable and had excellent customer service skills. The knife is precise and sharp so I... Mehr ansehen


Unternehmensdetails

  1. Fachhandel für Küchenbedarf

Vom Unternehmen geschrieben

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Vom Unternehmen geschrieben

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Kontaktinformationen

  • Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR, Kinsley Road, Ellesmere Port, Vereinigtes Königreich

4,8

Hervorragend

TrustScore 5 von 5

1273 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4,8

Alle Bewertungen

(1 273)

24 716 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Staff in Cheshire Oaks store were…

Staff in Cheshire Oaks store were amazing, great experience both times ive been in. To early to review products longevity but theyre great so far.

6. April 2026
Bewertung ohne vorherige Einladung
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We're happy to hear that you enjoyed such a great experience in our Cheshire Oaks store! We appreciate your positive comments regarding our staff and products. Thanks for your feedback.

Bewertet mit 5 von 5 Sternen

Welcoming staff

I phoned my local Procook store to order a sauce an and arrange collection. The young lady that I spoke to was very welcoming and efficient and put my item in their storeroom immediately. When I collected it 2 days later, I was served by the same young lady. Excellent service.

10. April 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We're so glad to hear about the excellent service you received at your local store! It's wonderful to know that the team member was welcoming and efficient when you ordered and collected your sauce pan. Thank you for sharing your positive experience.

Bewertet mit 5 von 5 Sternen

Good service at ProCook outlet store

Good service at ProCook outlet store, Cheshire Oaks.

3. April 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We're happy to hear that you had a good experience at our Cheshire Oaks store. Thank you for your positive feedback; we appreciate it.

Bewertet mit 5 von 5 Sternen

The knives are really awesome

The knives are really awesome. I love the quality and the sharpness.

4. April 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We appreciate you sharing your thoughts with us! We're so happy to hear you love the knives' quality and sharpness.

Bewertet mit 5 von 5 Sternen

Excellent advice and hands on…

Excellent advice and hands on instruction for a new set of chef knives and sharpening tools. Staff are very knowledgeable and helpful.

7. April 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We appreciate you sharing your experience! We're so happy to hear that you received excellent advice and hands-on instruction, and that our staff was knowledgeable and helpful.

Bewertet mit 1 von 5 Sternen

The cashier charged me more 10pence for…

The cashier charged me more 10pence for carriage bag but she not give me it only packed it with paper.What for she charged me?

6. April 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We regret you were charged for a bag you didn't receive. We'll investigate this issue to ensure it doesn't happen again. Thanks for your feedback.

Bewertet mit 5 von 5 Sternen

Customer service fantastic.

Customer service fantastic.
The product though, part of roasting tin set had been in service for only a few visits to the oven at 180degree Celsius, had started to lose its non stick coating, peeling off to reveal bare metal underneath . Hopefully the replacement set lasts longer

31. März 2026
Bewertet mit 5 von 5 Sternen

Excellent customer service

Very good service. The lady explained the difference between the two casserole pans I was looking at very clearly. This helped me make a decision on which pan to purchase.

4. April 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We're happy to hear that the explanation about the casserole pans was very clear. We're glad that this helped you decide on your purchase.

Bewertet mit 5 von 5 Sternen

Perfect

Great product, great store and staff really helpful but not overbearing.
Good prices too for what you are getting in terms of quality form and function.

29. März 2026
Bewertet mit 5 von 5 Sternen

Helpful staff

30. März 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Bewertet mit 5 von 5 Sternen

Helpful and knowledgeable staff

Helpful and knowledgeable staff. Good service.

30. März 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We appreciate you letting us know our staff was helpful and knowledgeable, and that you had good service. It means a lot to our team.

Bewertet mit 5 von 5 Sternen

Pro cook

Just walking into the shop. The immense displays of high quality cooking utensils were amazing.
The staff were very friendly and helpful.
They did show a lot of knowledge.
I will definitely be going back to this company soon.

25. März 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We're so glad you were amazed by our displays of high-quality cooking utensils. It's wonderful to hear that you found our staff friendly, helpful, and knowledgeable, and that you'll be returning soon.

Bewertet mit 5 von 5 Sternen

Pro Cook - Cheshire Oaks

Great Customer Service in store. Friendly, helpful and available to ask for advice and conscious enough to leave alone to peruse and deliberate.
If only other stores were like this

28. März 2026
ProCook - Cheshire-Logo

Antwort von ProCook - Cheshire

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received great customer service in our store. We're glad our team was helpful and available, but also gave you space.

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