Although i was unable to find some of the items i was looking for the gentleman who served us was very helpful and friendly. He also was able to answer some of my questions on the material used in som... Mehr ansehen
Standort
Standort wechseln7 South Street, DT1 1BL Dorchester, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Both members of staff were friendly and helpful without being over pushy for a sale. They were also naturally friendly with none of the ‘in’ phrases that seem to be part of retail training recently. T... Mehr ansehen
Jason was helpful and knowledgeable when we came along to ProCook to purchase some new saucepans and a set of decent sharp knives. We did not feel hurried at all and were given a full idea of all the... Mehr ansehen
Went in to purchase food processor which I had looked at before. Staff very helpful to make sure I was buying the correct product size and its uses. Left happy with my item.
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
7 South Street, DT1 1BL, Dorchester, Vereinigtes Königreich
4,8
Hervorragend
711 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Went in to purchase food processor…
Went in to purchase food processor which I had looked at before. Staff very helpful to make sure I was buying the correct product size and its uses. Left happy with my item.
25. Juli 2026
Although i was unable to find some of…
Although i was unable to find some of the items i was looking for the gentleman who served us was very helpful and friendly. He also was able to answer some of my questions on the material used in some of your products.
20. Juli 2026
very efficient service
15. Juli 2026
Very helpful shop assistant when I…
Very helpful shop assistant when I asked a question. Would shop here again
23. Juli 2026
Quality products at an affordable price. Knowledgeable and friendly staff.
Staff always have time to discuss the merits of products
13. Juli 2026
Friendly helpful staff
Both members of staff were friendly and helpful without being over pushy for a sale. They were also naturally friendly with none of the ‘in’ phrases that seem to be part of retail training recently. They moved easily between dealing with me and another customer.
8. Juli 2026
Store was well stocked and clean and…
Store was well stocked and clean and tiday. Staff were helpful and friendly
8. Juli 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Friendly welcoming staff.
Friendly welcoming staff.
Pointed out a promotion i hadn't noticed.
7. Juli 2026
Antwort von ProCook - Dorchester
We're so glad our staff was friendly and welcoming, and that they were able to inform you about a promotion! Thank you for sharing your positive experience.
The kettle takes a few seconds to turn…
The kettle takes a few seconds to turn itself off after boiling. It also gets very hot on the outside.
29. Juni 2026
Antwort von ProCook - Dorchester
customer
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Antwort von ProCook - Dorchester
We are so pleased to hear you enjoyed our lovely shop and the great range of products we offer. Thank you for your wonderful feedback!
Antwort von ProCook - Dorchester
We're so glad our sales assistant demonstrated excellent knowledge. We appreciate your kind words!
Shop was spacious
Shop was spacious, plenty room to walk around.
Staff were helpful and knowledgeable, able to find exactly what I was looking for.
30. Juni 2026
Antwort von ProCook - Dorchester
We're so glad you enjoyed the spaciousness of our shop and that our staff were able to help you find exactly what you were looking for!
Jason was helpful and knowledgeable…
Jason was helpful and knowledgeable when we came along to ProCook to purchase some new saucepans and a set of decent sharp knives. We did not feel hurried at all and were given a full idea of all the pros and cons with all items which were being chosen to suit our exact, personal needs. We got to use the knives to check out how they felt when in use, and this was done in a safe and measured manner.
Could not have been happier with our shopping experience and the items we finally bought. I’ve never enjoyed cooking dinner more than I do now!
20. Juni 2026
Antwort von ProCook - Dorchester
We're glad our staff was helpful. We appreciate your feedback!
Weighty Grill and Attractive Outdoor Salad Bowl
Both items are ideal birthday presents; good quality and design.
16. Juni 2026
Antwort von ProCook - Dorchester
We're happy to hear you found the items ideal and appreciate your kind words about our quality and design.
Friendly helpful staff who listened to…
Friendly helpful staff who listened to our requirements and did not try to 'upsell'..
Products purchased appear to be well made, good value and fit for purpose.
10. Juni 2026
Antwort von ProCook - Dorchester
We're so pleased our staff were helpful and listened to your needs without pressure. It's wonderful that your products are well-made and a good value!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.