Very helpful staff in the Procook shop in Epsom helped me find what I was looking for. The frying pan we bought a couple of years ago is still as good as new even after my son’s best cooking efforts... Mehr ansehen
Standort
Standort wechselnUnit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Although I was not spending a fortune just a minimal amount everything that I wanted was their old people like some things in plastic as they are not heavy Found perfect inexpensive ones. Fantast... Mehr ansehen
Unternehmen hat geantwortet
Pro Cook is a lovely shop and the staff are always friendly helpful and efficient. I went to buy egg cups for a gift and gave 4 stars as they only did them in one colour but still very pleased with m... Mehr ansehen
The Epsom shop is well stocked with excellent quality products, and helpful, friendly staff. I bought an Elite stainless frying pan that works perfectly, and at a reasonable price for an item of such... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, Vereinigtes Königreich
4,8
Hervorragend
414 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Excellent service
Excellent service. Assistant/manager couldn’t have done anything more to help me. He is a great representative of your company.
21. Februar 2026
Antwort von ProCook - Epsom
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received excellent service and that our employee was helpful.
Great range at sensible prices
23. Februar 2026
Antwort von ProCook - Epsom
We're delighted you found a great range at sensible prices. We appreciate your positive feedback very much!
Didn’t have a clue, AMAZING people.
I didn’t know what I was exactly looking for, a sea of choice. Which was great but I was lost. I asked for some assistance, the employee that helped me was helpfully offering suggestions and advice on which have non-stick, stainless steel or work on induction. He was very patient and this wasn’t the first time he’s helped me. I will be going back again soon. Maybe next week…
21. Februar 2026
Antwort von ProCook - Epsom
We're happy to hear that our employee was helpful and patient while assisting you with your selection. We appreciate your feedback and look forward to your return next week!
Antwort von ProCook - Epsom
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our shop clean, well-stocked and our staff helpful.
Antwort von ProCook - Epsom
We appreciate your positive feedback. We are so happy you liked our great quality products and friendly staff.
Small salad spinner
The shop was nicely laid out and had a good choice of kitchen ware at reasonable prices. The assistant was very helpful and found a small salad spinner for me that was ideal for my small family.
20. Februar 2026
Antwort von ProCook - Epsom
We're so glad the shop layout and selection of kitchenware met your needs. We appreciate that our assistant was helpful in finding the perfect salad spinner for your family!
The shop was bright and well stocked
The shop was bright and well stocked. The roasting dish with lid that I bought was dusty and was cleaned while I waited to pay. It was very nicely wrapped also. There were three members of staff I think, two of whom were approachable and one seemed slightly annoyed when I asked a question.
Beautiful quality things to buy.
17. Februar 2026
Antwort von ProCook - Epsom
We appreciate your feedback. We're glad you liked the shop's brightness and selection. We're sorry the roasting dish was dusty and for the staff interaction. We'll address this to improve our service and ensure a better experience. Thank you.
Great service
Great service, friendly and helpful staff. I bought what I was looking for.
16. Februar 2026
Antwort von ProCook - Epsom
We're happy our staff provided great service and were helpful! We're also glad you found what you were looking for. Thank you for your feedback.
Love this shop
Love this shop ! Great service- everything easy to find and products high standard - will be back !
13. Februar 2026
Antwort von ProCook - Epsom
We appreciate your wonderful review! We are so happy to hear that you love our shop, found everything easily, and liked our high-standard products.
Antwort von ProCook - Epsom
We appreciate you letting us know our staff was efficient, knowledgeable, and friendly; it means a lot to our team.
Antwort von ProCook - Epsom
We appreciate you taking the time to leave us this great review! We're so happy you found our staff knowledgeable.
Very helpful and they couldn't do…
Very helpful and they couldn't do enough to help me
6. Februar 2026
Employees were so helpful when deciding…
Employees were so helpful when deciding which dinner set to buy
The dinner set was excellent
5. Februar 2026
Helpful staff great knife set
3. Februar 2026
Lovely shop and friendly staff.
3. Februar 2026
Very friendly and helpful shop staff
Very friendly and helpful shop staff. On the surface - very pleased with my purchase but Unfortunately one of the products is faulty and will need me to go back to store and return for an exchange. An hour round trip for me plus parking costs.
31. Jänner 2026
Antwort von ProCook - Epsom
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
very helpful staff and excellent …
very helpful staff and excellent ranges of any kitchen items you could wish for in 1 place and prices and quality match
27. Jänner 2026
Antwort von ProCook - Epsom
We're so happy to hear that you found our staff helpful and that we have excellent ranges of quality kitchen items at prices that match. We appreciate your review!
I was approached by a member of staff…
I was approached by a member of staff who gave me good advice about the product I needed. I’m delighted with it.
25. Jänner 2026
Friendly and informative
Friendly and informative customer service.
Great range of reasonably priced products.
26. Jänner 2026
Antwort von ProCook - Epsom
We appreciate your positive feedback! We are so happy to hear that you found our customer service informative and friendly and liked our product prices.
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