The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Really nice shop, fantastically helpful staff and good competitive prices. Buy on the high street - not online, you'll miss it when there's no high street left. Shops need customers more than amazon d... Mehr ansehen
The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... Mehr ansehen
Unternehmen hat geantwortet
I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit 33, The Oracle, RG1 2AH, Reading, England, Vereinigtes Königreich
- 0118 370 2088
4,8
Hervorragend
221 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von ProCook - Reading
We are happy to hear that you are enjoying our products. We appreciate your positive feedback.
good customer service
There was good customer service and staff answered all of my questions
15. Mai 2026
Antwort von ProCook - Reading
We're so glad our staff provided great service and answered all your questions!
Great range and prices and helpful staff
11. Mai 2026
Antwort von ProCook - Reading
We appreciate your kind words about our range, prices, and staff!
Asked for help finding particular…
Asked for help finding particular product, was taken immediately to exactly what I needed. Good quality, v happy with purchase.
5. Mai 2026
Antwort von ProCook - Reading
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear we could help you find exactly what you needed.
Quick service and friendly staff
4. Mai 2026
Antwort von ProCook - Reading
We are so glad our team was friendly and provided quick service.
Antwort von ProCook - Reading
We appreciate your kind words.
Love the products, love the shop, love the staff
I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of which I want to buy. i was served twice over the last two weeks buy a lovey, knowledgeable gentleman who was really helpful. He explained the full range of pan sets available allowinf me to make my choice. Gone for the most expensive but i'm happy!!
2. Mai 2026
Antwort von ProCook - Reading
We're delighted to hear you're a fan of our products and enjoyed your visit to our Oracle, Reading store! It's wonderful that our team member provided such helpful and knowledgeable service, assisting you in choosing the perfect pan set. We appreciate your positive feedback!
Staff was friendly and helpful
Staff was friendly and helpful. Answered my questions and kept things simple. Found what I was looking for. Store needs more space. Hard to shop around people.
3. Mai 2026
Antwort von ProCook - Reading
We're so glad our staff was helpful and you found what you needed! We appreciate your feedback regarding store space.
Salt Mill
Very happy with my purchase, have everything one could want in the shop. Staff very friendly and nice. Will go back again.
1. Mai 2026
Antwort von ProCook - Reading
We appreciate you sharing your wonderful experience! We're so happy you're pleased with your purchase and found our staff friendly. We look forward to your next visit!
As always absolutely amazing guy at…
As always absolutely amazing guy at reading store who is so helpful and polite. Absolutely love it 😀
28. April 2026
Antwort von ProCook - Reading
We appreciate you taking the time to share your experience! We're so happy to hear that our staff was amazing, helpful, and polite to you.
Always had great service at Procook…
Always had great service at Procook Reading branch, knowledgeable and very helpful staff, quality products at a great price.
18. April 2026
Antwort von ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear that you consistently receive great service and find our products high quality.
Customer Service was good and the store…
Customer Service was good and the store had the product that I needed.
14. April 2026
The Staff were very helpfull & friendly.
6. April 2026
Antwort von ProCook - Reading
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team that you had a positive experience.
My experience has always been very…
My experience has always been very pleasant. I've been so by the same guy got a few times now. He's very professional and as I'm not a chef but I do like good equipment for cooking he always gives me tips and tricks with all my newly purchased items. I enjoy going to your shop as I feel like I can levelling up every time I go there. Thanks again!
4. April 2026
Antwort von ProCook - Reading
We're happy to hear that you consistently have pleasant experiences in our shop. It's wonderful to know that our team member's professionalism and helpful tips enhance your cooking journey. Thank you for your positive feedback!
Helpful & friendly staff
Helpful & friendly staff. Brought to my attention on offers available, which worked out to my advantage.
Clean & well presented branch.
6. April 2026
Antwort von ProCook - Reading
We appreciate your suggestion for everyone to buy our fantastic product; we are so happy you are pleased!
Great Customer service and very helpful.
1. April 2026
Antwort von ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Quick and fair replacement from ProCook
Really positive experience with ProCook. I had a frying pan that started showing marks on the cooking surface after only a few months. I took it back to the store and Shane was extremely helpful. He took a look at the pan, explained what might have caused it, and replaced it without making the process awkward or difficult at all.
What I appreciated most was that he also took a bit of time to give me some advice on how to look after the ceramic coating properly so it lasts longer. It felt like genuine customer service rather than just processing a return.
Very easy, very fair, and handled professionally. Thanks again to Shane for sorting it so quickly.
28. März 2026
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.