Quote Detective Bewertungen 

1 793
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Raheel dealt with my enquiry with polite professionalism, it was a complicated process which left me frustrated to start with but with the manner in which it was dealt with upon completion left me fe... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I spoke with Hasan today to sort out my taxi insurance, and I honestly couldn’t have asked for better service. He was incredibly helpful, efficient, and professional throughout the whole process.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I received my insurance service from Jimmy, who thoroughly ensured all my details were correct and that I had the cover that suited me best. Jimmy was incredibly easy to communicate with and made the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Still waiting for my £200 refund My policy was cancelled on 2 September, and I was told my £200 refund would be processed within 30 days. As of 13 October, I still haven’t received it... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kfz-Versicherung
  2. auch in
  3. Versicherungsagentur
  4. Versicherungsmakler

Vom Unternehmen geschrieben

Quote Detective is an insurance intermediary devoted to driving down the cost of your insurance. Our team is made up of experts with extensive experience in the specialist motor insurance market. Using innovative pricing technology we deliver unique competitive prices to our customers and provide multi vehicle discounts. We are dedicated to getting it right for you first time. Friendly UK based call centres to help you along the way. Quote Detective operates in the following niche sectors of the non standard motor market: • High net worth individuals • Convicted drivers – both motoring and non motoring • High performance vehicles • Young drivers • Modified vehicles • Multi-car and Multi-vehicle policies


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

1793 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(1 793)

363 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

It is a dodgy company.they are Nothing…

It is a dodgy company.they are Nothing but waste of time. Spoken to one of their customer representative Ammar Khan, he asked me to send them all the paperwork wicth he needed from me. And he told me that he's going to give me a call in two minutes. But even after four days calling them five time nobody give a damn to give me a call back. Only just telling me we will forward your message to so-called Khan. I just waste my 4 days just to discuss my taxi insurance quote from them but they are waste of place and waste of time please please don't go and take any kind of insurance from them. Not a professional at all.

28. September 2026
Bewertung ohne vorherige Einladung
Quote Detective-Logo

Antwort von Quote Detective

Good Morning, I am so sorry to hear this and this is not how we operate at all, can you please let me know your details and i will make sure the supervisor of the taxi team calls you asap, if you are not longer interested i can completely understand but please give us a chance to fix this
Many thanks
-Liv

Bewertet mit 5 von 5 Sternen

Thank you Hasan for making my…

Thank you Hasan for making my experience simple and straightforward. credit to your company

28. September 2026
Bewertung ohne vorherige Einladung
Quote Detective-Logo

Antwort von Quote Detective

Thank you so much for this review, this is lovely to hear and so happy Hasan could help. Hope you have a great day
-Liv

Bewertet mit 1 von 5 Sternen

Scumbags want to bully me and force me…

Scumbags want to bully me and force me to pay for insurance during a period that I wont have the vehicle anymore as the vehicle was a total loss from 28th August yet these scummy people want to extort me to pay them I sirance on a vehicle I do not own for the future which I wont have the vehicle anymore. Vile scammers.

In regards to their reply below, they cancelled my policy without consulting me i tried to call them and could not get to speak to someone for over 1 hour called back and pressed new customer person answered straight away and then claimed he couldn't help me.

I recieved a threatening letter saying I owed quote detective £1812, and that it was because they cancelled the policy yet their reply claims they wouldn't continue to make someone pay for a vehicle they do not own.

Yet I have the letter they send threatening for the money and yes threatening legal action is a threat. And i have the call recordings of waiting over 1 hour then the sales person telling me he couldn't help me amd even t9ld me ge couldn't email someone higher up to help.

I have several diagnosis and going through therapy while building a business since last year which is the first time ive been able to work for years due to my health issues. Then you get nasty greedy bullies like this trying to extort you and destroy your life.

How on earth they are allowed to operate under the financial conduct authority is actually scary.

24. September 2026
Bewertung ohne vorherige Einladung
Quote Detective-Logo

Antwort von Quote Detective

Good Morning, if you no longer own the vehicle you can cancel your insurance or look to do a change of vehicle, we cannot kee a policy live with no vehicle on there but would not make you continue to pay for a vehicle you no longer own. If you contact our customer service team will be more than happy to discuss cancellation or a change of vehicle which ever you prefer.
Many thanks
-Liv

Bewertet mit 1 von 5 Sternen

GREAT AT PRODUCING QUOTES

GREAT AT PRODUCING QUOTES, ABSOLUTELY USELESS AT LETTING YOU BUY ONE

What an embarrassingly incompetent way to run an insurance business.

Quote Detective advertised an annual policy to me through Go.Compare for £1,479.66. I followed their instructions, phoned them and then wasted more than 30 minutes of my life going through everything—again—only for them to suddenly announce that they would not honour the quote.

Apparently I had failed some mysterious “verification checks”. The person began mentioning financial checks and IVAs, despite me clearly stating that I was paying the full annual premium upfront and was not asking them for credit. I have also recently moved address, which you would imagine a supposedly competent insurance company could verify without behaving as though I had attempted to assume a new identity.

Nobody could clearly explain what had supposedly failed, what information was allegedly wrong, or why their system had happily produced a specific quotation before deciding that I was apparently uninsurable at that price. They simply dangled a cheap quote in front of me, dragged me through a painfully long phone call and then refused to sell the policy they had advertised.

The next available quote was more than £1,100 higher. Convenient, isn’t it?

If your “quote” can disappear the moment somebody tries to buy it, it is not much of a quote—it is bait. Stop advertising attractive prices that customers seemingly cannot purchase. Carry out your checks before displaying the figure instead of using people’s time as though it is completely worthless.

This is exactly why people hate dealing with insurance companies. Endless questions, vague excuses, unexplained computer decisions and absolutely no accountability when the advertised price turns out to be meaningless.

Quote Detective? More like Quote Fiction.

More than half an hour wasted, no policy, no proper explanation and not the slightest indication that they cared. An utterly shambolic customer experience from a company I would now actively avoid.

23. September 2026
Bewertung ohne vorherige Einladung
Quote Detective-Logo

Antwort von Quote Detective

Good Morning, we are sorry to hear your price changed and are working as hard as we can to honor quotes online or even get them cheaper. The reason you have to call is so we can check all information as most often than not, without any intention, some information is slightly wrong or slightly out or in some cases the insurer will just need more clarification like an accident or conviction. Most of the time once we find out what actually happened we can work on getting a better price by explaining your side. In terms of the address if you have just moved in you wont be fully registered there which again is no fault of your own but some insurers wont accept this as we cannot prove you live there and if that area will allow a discount we need to validate that you do live there. I am more than happy to have a look at your quote and see exactly what it was that made the price increase and email this over to you if you wish, just pop us an email referencing this review and i will look into this asap for you.
Many thanks
Liv

Bewertet mit 1 von 5 Sternen

A stressful year of policy ended…

A stressful year of policy ended expecting to be less but the premium has increased
Stay away from quote detective.

10. September 2026
Bewertung ohne vorherige Einladung
Quote Detective-Logo

Antwort von Quote Detective

Good Morning, if you are able to send us some information we can look into why the premium has increased this year as there could a number of reasons for this.
Many thanks
-LIv

Bewertet mit 5 von 5 Sternen

Hew My agent

My agent, Hew, was professional, polite and resolved all my questions.

17. September 2026
Bewertung ohne vorherige Einladung
Quote Detective-Logo

Antwort von Quote Detective

Thanks very much for your lovely review, Huw will be thrilled to hear this!

Thanks,
Charlie-Jaye

Bewertet mit 1 von 5 Sternen

TERRIBLE ‼️❗️‼️

The company cancelled my insurance and after 1 month, I am still waiting for my refund. I was told it will take 2 weeks. The live chat is absolutely useless, and nobody to pick up the phone calls I make daily, I wait for about an hour before giving up.
ABSOLUTELY TERRIBLE. Very very disappointed. Please be aware ‼️❗️‼️

15. September 2026
Bewertung ohne vorherige Einladung
Quote Detective-Logo

Antwort von Quote Detective

Good Morning, I cannot locate a policy under the name you have here. Are you able to email us some information so we can locate your policy and get this looked into asap for you.
Many thanks
-Liv

Bewertet mit 5 von 5 Sternen

Good customer service

Good, friendly, well communicative customer service. Spoken with Huw and helped me with my troubles.

15. September 2026
Bewertung ohne vorherige Einladung
Quote Detective-Logo

Antwort von Quote Detective

Thank you very much for your Wonderful review. Huw will be very pleased to see this.

Thanks
Charlie-Jaye

Bewertet mit 5 von 5 Sternen

Huw was really helpful

Huw was really helpful

14. September 2026
Bewertung ohne vorherige Einladung
Quote Detective-Logo

Antwort von Quote Detective

Thanks very much for your lovely review, Huw will be extremely pleased to hear this.

Thanks,
Charlie-Jaye

Bewertet mit 5 von 5 Sternen

I genuinely couldn't be happier with…

I genuinely couldn't be happier with Quote Detective!
The customer service is absolutely top tire, i through no fault of my own i got into a accident that wasn't my fault and quote detective took care of every little detail the staff were very understanding and companionate.
I am hoping to stay with them for my renewal.

1. Mai 2026
Bewertung ohne vorherige Einladung
Quote Detective-Logo

Antwort von Quote Detective

Thank you so much for your wonderful review! We’re absolutely delighted to hear that you couldn’t be happier with the service you received from us.

We’re sorry to hear about the accident, but it’s fantastic to know that our team was there to take care of everything and make what was undoubtedly a stressful situation a little easier. Providing understanding, compassionate and supportive customer service is something we pride ourselves on.

We really appreciate your kind words and your trust in us, and we’d be delighted to have you stay with Quote Detective when it’s time for your renewal. Thank you again for choosing us!

Thank you,
Charlie-Jaye

Bewertet mit 5 von 5 Sternen

Outstanding customer service

Outstanding customer service. Cameron went above and beyond to facilitate my needs.

12. September 2026
Bewertung ohne vorherige Einladung
Quote Detective-Logo

Antwort von Quote Detective

Thank you so much for leaving this review, we are glad to hear Cameron could help and hope this continues for many years to come. Have a great day
-Liv

Bewertet mit 5 von 5 Sternen

I was really happy with the way mr…

I was really happy with the way mr Mason spoke to me and explained everything to me, this is my first time using the company and I am very satisfied. I will be introducing others people to them and I will be using the company from now on. Thank you Mr Mason for your professionalism

11. September 2026
Bewertung ohne vorherige Einladung
Quote Detective-Logo

Antwort von Quote Detective

Thank you so much for this lovely review, we are glad to hear Mason could help and look forward to having you as a customr for many years.
Have a great day
-Liv

Bewertet mit 5 von 5 Sternen

Dealt with huw who was a good lad and…

Dealt with huw who was a good lad and ever so helpful in resolving issues thanks kid

11. September 2026
Bewertung ohne vorherige Einladung
Quote Detective-Logo

Antwort von Quote Detective

Thank you so much for leaving this review this is lovely to hear and he will be thrilled to read this.
-Liv

Bewertet mit 5 von 5 Sternen

Amazing company finding quotes for…

Amazing company finding quotes for drivers who otherwise find it difficult. I’ve received 0 quotes elsewhere but Quote Detective have managed to find me a reasonable quote. Thanks to Jimmy for assisting me throughout the process!

11. September 2026
Bewertung ohne vorherige Einladung
Quote Detective-Logo

Antwort von Quote Detective

Thank you so much for leaving this review, We are glad to hear we could help where others couldnt and will happily pass this on to Jimmy and his manager.
Have a great day
-Liv

Bewertet mit 5 von 5 Sternen

Good customer service especially HUW…

Good customer service especially HUW was really helpful. Thank you for calling and helping

9. September 2026
Bewertung ohne vorherige Einladung
Quote Detective-Logo

Antwort von Quote Detective

Thank you so much for leaving this review, Huw will be thrilled to read this. Have a great day
-Liv

Bewertet mit 5 von 5 Sternen

Raheel

Raheel , very very helpful. Many thanks for sorting my policy.

9. September 2026
Bewertung ohne vorherige Einladung
Quote Detective-Logo

Antwort von Quote Detective

Thank you so much for leaving this review, we are glad to hear Raheel could help and hope you have the best day
-Liv

Bewertet mit 5 von 5 Sternen

Excellent service from Jamie

Excellent service from Jamie! He was extremely helpful, friendly and professional throughout the whole process. Everything was handled quickly and efficiently, and he made the experience very easy. I really appreciate his help and would definitely recommend him. Thank you, Jamie! ⭐⭐⭐⭐⭐

9. September 2026
Bewertung ohne vorherige Einladung
Quote Detective-Logo

Antwort von Quote Detective

Thank you so much for leaving this review, this is so lovely to hear and glad Jamie could help you. Hope you have a lovely day
-Liv

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