I contacted RAMP as I having difficulty activating a plan that was supposed to have been paid through the dealership where I purchased my new car. Despite several phone calls to the dealership about t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I contacted RAMP as I having difficulty activating a plan that was supposed to have been paid through the dealership where I purchased my new car. Despite several phone calls to the dealership about t... Mehr ansehen
Unternehmen hat geantwortet
Called to have the vehicle inspected with possible cosmetic repair a week before expiry of the plan. Chloe, in customer services, dealt with my request efficiently and swiftly. This sort of customer s... Mehr ansehen
Unternehmen hat geantwortet
The customer services assistant was extremely helpful in explaining the process. My contact with RAMP was initially difficult as the form would not take my post code but once i got through to Jags he... Mehr ansehen
Unternehmen hat geantwortet
I phoned up regarding an alloy repair booking and needed to update my address details at the same time. The phone support was absolutely brilliant. The agent answered every single one of my questions... Mehr ansehen
Unternehmen hat geantwortet
We provide a range of innovative repair and maintenance plans throughout the UK.
21 Commerce Road, Lynch Wood, PE2 6LR, Peterborough, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Emily dealt promptly and professionally with my service plan query and arranged my next service in minutes. She was extremely courteous and professional

Antwort von RAMP Limited
Phone answered quickly and my service history query was sorted efficiently by Jags.

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Chloe was really helpful and very polite - got my service booked in no time

Antwort von RAMP Limited
Paid £450 for an wheel and alloy plan. The car I bought it for had to go as wasn't right. Only had the policy 7 weeks, so rang up and asked for any possibility of it being moved to another car. I said I could take the new car to one of their garages to check the wheels to make sure they were OK first. Just got standard replies on the phone and on emails saying that sorry we cant do anything as its against my terms and conditions. Not helpful at all and lost a lot of money on this policy. Asjed for a goodwill gesture and told no, said i would pay any admin fees told no, askes if anything at all coild be done, just a big fat no. Surely in this day and age someone could change a policy over but no, just seem like another money grabbing insurance firm who wont help with a genuine issue.

Antwort von RAMP Limited
I was so pleased with the quick speed and efficiency of dealing with the request, the customer service agent moved quickly to get me in touch with the repairer.
This is good quality of service.thanks RAMP.

Antwort von RAMP Limited
Always find them to be very helpful and efficient

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I made my first tyre replacement claim today. I have been to an approved garage but the staff wasn’t quite sure. I then called the service hot line since I’m not familiar with the procedure. Luckily, staff are helpful and they guided me through it. I’m able to replace a damaged tyre in the end.
However, all the procedures have to be done by e-mail. Therefore you’ll have to expect delays between replies and allow times for the pictures/documents to send through. It took me 2 hours to complete the whole thing.

Antwort von RAMP Limited
Very helpful with sorting out my problem

Antwort von RAMP Limited
Jags was very helpful and professional. He listened carefully and answered my questions politely. He was very efficient and it only took a few minutes for him to book me a service in a location I chose. Felt really impressed with Jags friendly, efficient and professional customer service.

Antwort von RAMP Limited
Immediate response to my query. I’m delighted!

Antwort von RAMP Limited
I was very happy with the service provided by Aleena. She booked my appointment swiftly and kept me thoroughly informed about the entire process. Her professionalism and clear communication made everything smooth and hassle-free. Highly recommended!

Antwort von RAMP Limited
Very quick, informative replies. Sorted query very quickly. Fantastic

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Excellent service, friendly, polite and efficient.

Antwort von RAMP Limited
Very prompt and clear instructions given regarding my car claim.

Antwort von RAMP Limited
I contacted Ellie Bloomfield and was given a time and date for her to inspect the vehicle right away.
On the day of the inspection there was no nonsense she got right down and agreed what needed to be done, It was explained what happens next and that is exactly what happened.

Antwort von RAMP Limited
Absolutely amazing service provided by chloe throughout with the cosmetic repair and tyre replacement process.
Most effective and surely a 5 star Service !

Antwort von RAMP Limited
Chloe was really helpful and was able to get my claim sorted without any hassles.

Antwort von RAMP Limited
Needed to check when the service was due under cinch care. Call handler was helpful in getting the information and booking the service straight away..

Antwort von RAMP Limited
I expected delays and a lot of paperwork but instead a photo of the damage was taken straight away, the process explained and I was on my way within minutes. The two ladies I dealt with were polite, helpful and charming. Couldn't ask for a better service.

Antwort von RAMP Limited
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