I contacted RAMP as I having difficulty activating a plan that was supposed to have been paid through the dealership where I purchased my new car. Despite several phone calls to the dealership about t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Called to have the vehicle inspected with possible cosmetic repair a week before expiry of the plan. Chloe, in customer services, dealt with my request efficiently and swiftly. This sort of customer s... Mehr ansehen
Unternehmen hat geantwortet
The customer services assistant was extremely helpful in explaining the process. My contact with RAMP was initially difficult as the form would not take my post code but once i got through to Jags he... Mehr ansehen
Unternehmen hat geantwortet
I phoned up regarding an alloy repair booking and needed to update my address details at the same time. The phone support was absolutely brilliant. The agent answered every single one of my questions... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We provide a range of innovative repair and maintenance plans throughout the UK.
Kontaktinformationen
21 Commerce Road, Lynch Wood, PE2 6LR, Peterborough, Vereinigtes Königreich
- 03300947230
- requests@ramplimited.co.uk
- www.ramplimited.co.uk
4,4
Hervorragend
2172 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Booking a service
I emailed Ramp regarding my car service, Jags replied almost immediately and within minutes I had my appointment booked. Excellent customer service, very impressive, well done 😊
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Terrianne,
Thank you for taking the time to leave such lovely feedback. We're really pleased to know you felt well looked after — we're always here if you need anything else!
Excellent first class experience
What an absolute first rate experience re. RAMP Customer Services. On my first enquiry an immediate response was received &after less than 24 hours a full and comprehensive response. Thank you Chloe! A professional, friendly efficient service. Pp Judy Brown
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Laurette,
Thank you for the wonderful review! We’re so pleased you felt supported — Chloe will be especially happy to hear your kind words.
Good service from Jags at Ramp
Good service from Jags at Ramp. Understood my problem and gave me clear and precise instuctions on how to progress the problem.
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Derek,
Thank you so much for your kind words! We'll be sure to pass your feedback on to Jags — they’ll be so pleased to hear it. We're glad we could help!
Dealt with fast
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi John,
We sincerely appreciate your feedback and 5-star rating. It’s a pleasure to know our service was helpful to you.
Car booked in for repair
My call was taken by Jags who was very polite, friendly, professional & very efficient. He dealt with all my concerns effectively within a matter of minutes.
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Shazia,
Thank you so much for your kind words! We'll be sure to pass your feedback on to Jags — they’ll be so pleased to hear it. We're glad we could help!
First Warranty Claim (advisor JAGS.)
I enquired about my very 1st Warranty Claim today.... and spoke with a advisor called Jags. He was very informative and very polite.... and explained everything in detail. Thank You Jags.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Desmond,
We genuinely appreciate your review — thank you! It’s great to know you felt supported, and we’ll always do our best to keep it that way.
Good customer service and vey helpful…
Good customer service and vey helpful in dealing with the vehicle under the warranty
2. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Robert,
Thank you for your lovely feedback — we’re so pleased everything went well. If you ever need us again, we’ll be ready to help!
Very easy to update my details and book…
Very easy to update my details and book my appointment
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Marie,
Thank you for taking the time to leave such lovely feedback. We're really pleased to know you felt well looked after — we're always here if you need anything else!
Brilliant service really helpful thank…
Brilliant service really helpful thank you John
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi John,
We love hearing this — thank you! It's great to know we made a difference. Reach out anytime!
Fantastic service
Fantastic service, very polite and very quick to deal with, my issues. Thank you
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi William,
We’re so grateful for your kind words and 5-star rating. It’s great to know you felt supported — we’re always just a call or message away!
It was an amazing experience and my…
It was an amazing experience and my issue was resolved
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Barbara,
Thank you for taking the time to leave such a thoughtful review. We are truly grateful for your support and pleased we could meet your expectations.
Very helpful!
Really easy to get through, spoke to an advisor called Jags who helped me out with a query and sorted out everything. He was really friendly and efficient.
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Jen,
Thank you for taking the time to leave such lovely feedback. We're really pleased to know you felt well looked after — we're always here if you need anything else!
The request was dealt with in a very…
The request was dealt with in a very quick and efficient way
25. November 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Ruth,
Thank you for sharing such positive feedback! We’re thrilled everything went so smoothly for you — we’re always here whenever you need us.
Aleena was great today! THANK YOU!
Aleena was great today, helped me with my RAMP plan and explained how to book my vehicle in for a diagnostic appointment. Great service after being passed around for 30 minutes
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Helena,
Thank you so much for your kind words! We'll be sure to pass your feedback on to Aleena, they’ll be so pleased to hear it. We're glad we could help!
Change of Reg No
Made a call to update my Registration Number. Jags found my policy straight away and updated my policy there and then. Literally took a minute or two. Jags was friendly and professional.
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi James,
Thank you for taking the time to leave such a thoughtful review. We are truly grateful for your support and pleased we could meet your expectations.
Chloe - friendly and helpful
Chloe, who I spoke with was incredibly helpful, polite and friendly. She was able to help with my query straightaway and explain processes for my query in a way that I could easily understand
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Kirsty,
Thank you so much for your kind words! We'll be sure to pass your feedback on to Chloe — they’ll be so pleased to hear it. We're glad we could help!
Prompt and helpful response
So far, so good! RAMP have been very prompt and helpful in responding to my claims -- one for scuffed alloys and one for a scratched wing mirror -- and I am awaiting confirmation of dates when the work can be carried out. The wing mirror repair can apparently be done at my home; understandable I need to take the car to a dealer for the repairs to the alloys.
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Kate,
Thank you so much for the fantastic review! We’re really glad to hear everything went smoothly — we’re always here when you need us.
Always helpful and quick
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Charles,
Thank you so much for your 5-star review! We're thrilled to hear you're happy with your experience — it truly means a lot to the team. We look forward to continuing to support you!
Fast, professional and efficient.My VW dealership informed the repairer…
My VW dealership informed the repairer the same day I gave them my problem. The repairer contacted me later the same day and I completed their form to progress a technician to undertake the repair.
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Keith,
We’re delighted you had such a positive experience. It’s feedback like this that makes everything we do worthwhile. Thank you!
Speedy service
Communication great and speedy service with replies . Emily is a good ambassador for the company ! I haven’t completed the process which I made contact with them about, so hopefully all
goes well !
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Phil,
Thank you for putting your trust in us and taking the time to leave a review. We’re proud to have met your expectations and we’re here whenever you need us!
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