I contacted RAMP as I having difficulty activating a plan that was supposed to have been paid through the dealership where I purchased my new car. Despite several phone calls to the dealership about t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Called to have the vehicle inspected with possible cosmetic repair a week before expiry of the plan. Chloe, in customer services, dealt with my request efficiently and swiftly. This sort of customer s... Mehr ansehen
Unternehmen hat geantwortet
The customer services assistant was extremely helpful in explaining the process. My contact with RAMP was initially difficult as the form would not take my post code but once i got through to Jags he... Mehr ansehen
Unternehmen hat geantwortet
Telephoned regarding my Diamond Brite Vehicle maintenance plan. Chloe answered my queries with knowledge and efficiency. She was extremely helpful, pleasant and a perfect example of customer care. T... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We provide a range of innovative repair and maintenance plans throughout the UK.
Kontaktinformationen
21 Commerce Road, Lynch Wood, PE2 6LR, Peterborough, Vereinigtes Königreich
- 03300947230
- requests@ramplimited.co.uk
- www.ramplimited.co.uk
4,4
Hervorragend
2171 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very good service
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Edward,
Your kind words mean the world to us. Thank you for trusting our team — we’ll be here whenever you need a hand again.
I have always had good service from…
I have always had good service from Ramp. The car was booked into a service centre to far away, but one call to an actual human being and it was resolved.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Simon,
We’re so glad to hear you had such a smooth and helpful experience. It’s exactly what we aim for every time — thanks for letting us know we’re on the right track!
Great customer service
Very patient. Asked all the relevant questions and asked if there was anything else once completed.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi James,
Thank you for the fantastic review! It’s great to know you were pleased with the service — we’ll be here whenever you need us next.
Friendly and helpful whilst explaining…
Friendly and helpful whilst explaining the booking in process in an efficient manner
Not necessary for me to ask any further questions
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Sharon,
Thank you for your warm feedback. We’re glad we were able to provide a smooth and helpful experience — we’re here anytime!
Spoke with Jags
Spoke with Jags, who went out of his way to guide me as to the quickest way to book car repairs. He made a complex situation very easy
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Mr & Mrs Basham,
We sincerely appreciate your feedback and 5-star rating. It’s a pleasure to know our service was helpful to you.
Great service
Great service Jag was knowledgeable, polite and clearly explained the warranty procedure to me followed up by an e-mail. He took the stress out of the breakdown.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Mark,
Thanks for the great feedback! We’re delighted to hear your experience ended on a high note. It’s always our goal to deliver the best support we can!
The customer rep was very reassuring …
The customer rep was very kind and detailed in addressing my concerns. He was reassuring in our engagement
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Val,
Fantastic to hear we were able to support you so well. Your satisfaction is what we strive for — thanks for the kind words!
very courteous and efficient service…
very courteous and efficient service provided by Emily!
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi John,
Thank you for your lovely feedback — we’re so pleased everything went well. If you ever need us again, we’ll be ready to help!
Just called today and had amazing…
Just called today and had amazing customer service, fantastic and extremely helpful. Would definitely recommend.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Amy,
Thank you so much for your 5-star review! We're thrilled to hear you're happy with your experience — it truly means a lot to the team. We look forward to continuing to support you!
Fantastic customer service
Fantastic customer service. 5* every time.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Jay,
We really appreciate your 5-star review — it makes our day! Thank you for being a valued part of our community.
Absolute ripoff
Absolutely the worst company to have a vehicle warranty with. Willing to take your money but not willing to do the work when needed. Will wriggle out of paying for work to be done at every opportunity. Don’t waste your money , happy to take £35 a month for over two years but when you try to use them for repairs they find any excuse not to pay!. Disgusted and out of pocket!.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Frank,
We’re sorry you feel this way and would like to clarify a few points.
Your repair request has not been declined. We are currently unable to proceed because we are still waiting on required information from your garage, including confirmation of the fault, supporting diagnostics and a full repair breakdown. We also require valid service history that meets the terms of your agreement.
As explained by email and on the phone, without this information we cannot assess or approve any claim. This process applies to all customers.
We’re ready to move forward as soon as the requested documentation is provided.
Car Service
Thank you to Emily (Customer service team) for sorting out my car service and for helping with the booking. Great service
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Dr Stephen,
Thank you so much for your kind words! We'll be sure to pass your feedback on to Emily!
I’ve never used this service before
I’ve never used this service before, so I called for assistance and I now has clear understanding and how to book inspection.
Thank you
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Rach,
We’re delighted you had such a positive experience. It’s feedback like this that makes everything we do worthwhile. Thank you!
Spoke with jags top customer service…
Spoke with jags top customer service answered everything I needed to know
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi,
What a pleasure to read your review — thank you! Our team will be thrilled to hear your feedback.
Chloe answered the phone straight away…
Chloe answered the phone straight away explained everything in detail, any questions or concerns I have to call right away, fantastic customer service.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Kaylie,
Thank you so much for your kind words! We'll be sure to pass your feedback on to Chloe — they’ll be so pleased to hear it. We're glad we could help!
Amazing customer service
Amazing customer service, and the query was dealt with promptly. The customer advisor Chloe was very helpful, kind and had a kind mannerism!
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Amanda,
Thank you so much for the fantastic review! We’re really glad to hear everything went smoothly — we’re always here when you need us.
I spoke with Jags today regarding…
I spoke with Jags today regarding getting my service booked in, Jags provided outstanding customer service was polite, patient, and very helpful and dealt with my query quickly and professionally,made the whole experience smooth and stress-free.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Tracy,
Thank you for recognising the effort of our team, especially Jags. Your feedback is hugely appreciated, and we’re always here for you!
Antwort von RAMP Limited
Hi Mike,
Thank you for your 5* review!
Jags was super helpful and very prompt
Jags was super helpful and very prompt. Thank you
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Jason,
Thank you so much for your kind words! We'll be sure to pass your feedback on to Jags — they’ll be so pleased to hear it. We're glad we could help!
Great telephone customer service
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von RAMP Limited
Hi Tonny,
Thank you so much for your 5-star review! We're thrilled to hear you're happy with your experience — it truly means a lot to the team. We look forward to continuing to support you!
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