RAMP Limited Bewertungen 

2 171
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I contacted RAMP as I having difficulty activating a plan that was supposed to have been paid through the dealership where I purchased my new car. Despite several phone calls to the dealership about t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Called to have the vehicle inspected with possible cosmetic repair a week before expiry of the plan. Chloe, in customer services, dealt with my request efficiently and swiftly. This sort of customer s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

The customer services assistant was extremely helpful in explaining the process. My contact with RAMP was initially difficult as the form would not take my post code but once i got through to Jags he... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Telephoned regarding my Diamond Brite Vehicle maintenance plan. Chloe answered my queries with knowledge and efficiency. She was extremely helpful, pleasant and a perfect example of customer care. T... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kfz-Reparatur und -Wartung

Vom Unternehmen geschrieben

We provide a range of innovative repair and maintenance plans throughout the UK.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

2171 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(2 171)

186 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Spoke to Aleena she was very helpful…

Spoke to Aleena she was very helpful and efficient and answered my questions clearly.

3. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Maria,

We really appreciate you taking the time to leave this lovely review. Knowing you had a great experience means the world to us.

Bewertet mit 5 von 5 Sternen

10/10

Really professional when dealing with claims and very quick to respond. Super satisfied and happy customer.

Big thanks to Jags for handling my claim and keeping me updated throughout the whole process. Really appreciated the communication and support.

The claims process is actually very simple, although I think some tyre centres could do with a bit more training on how it works.

1. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi there,

Thank you for recognising the effort of our team, especially Jags! Your feedback is hugely appreciated, and we’re always here for you!

Bewertet mit 5 von 5 Sternen

RAMP has always been very helpful and…

RAMP has always been very helpful and supportive. This is not the first time they have provided the help we needed.

This time, it was Aleena that we spoke to and she was not only professional but also took the initiative to come up with a flexible solution.

Our car has been in the shop for the last three months, going into the month when we are supposed to get our annual service. We called RAMP and Aleena suggested marking on our file that our car is still in the shop and therefore we were unable to get it to the nearest Kwik Fit or Halfords, essentially allowing us to go beyond the grace period for the service.

We really appreciate your kindness and flexibility! Thank you again, Aleena!

22. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Agnes,

Thank you for recognising the effort of our team, especially Aleena. Your feedback is hugely appreciated, and we’re always here for you!

Bewertet mit 5 von 5 Sternen

Great experience

The assistance at the end of the phone was 2nd to none. Very proffesional and was extremely patient, catering for my needs. Credit to the company

29. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Mr Lovell,

What a pleasure to read your review — thank you! Our team will be thrilled to hear your feedback.

Bewertet mit 5 von 5 Sternen

Great Service …

I spoke to Jags regarding a wheel scuff repair. I would like to say that he was great to talk with and dealt with my enquiry without passing me forward (I missed the telephone prompt).
He guided me through the process and provided me with all the information I needed to proceed with my claim. Fully answering all of my questions.
Great service!!

27. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Lloyd,

Thank you for taking the time to leave such encouraging feedback. We’re committed to supporting you every step of the way.

Bewertet mit 5 von 5 Sternen

customer services

I phoned up regarding an alloy repair booking and needed to update my address details at the same time. The phone support was absolutely brilliant. The agent answered every single one of my questions clearly, was incredibly helpful throughout the call, and got everything sorted out for me with zero fuss. It is rare to get such efficient and pleasant customer service these days. I highly recommend them!

26. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Liston,

Thank you so much for your 5-star review! We're thrilled to hear you're happy with your experience — it truly means a lot to the team. We look forward to continuing to support you!

Bewertet mit 5 von 5 Sternen

Have just booked my car service

Have just booked my car service, asked if this service was a full service and told straight away that it is. Jags booked it in and sent conformation email before I'd finished talking with him.
Great job young man 🖖👍

26. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Wayne,

Thank you for taking the time to leave such lovely feedback. We're really pleased to know you felt well looked after — we're always here if you need anything else!

Bewertet mit 5 von 5 Sternen

Great customer service from Jags

Great customer service from Jags who helped sort out my service booking in no time. Thank you 😊

20. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Julie,

Thank you so much for your kind words! We'll be sure to pass your feedback on to Jags — they’ll be so pleased to hear it. We're glad we could help!

Bewertet mit 1 von 5 Sternen

Everything excluded

Terrible service. Problem with air suspension on car, garage diagnosed broken air bellow. After jumping through hoops to prove car had all the correct service history. Claim not paid as don’t cover airbags! This is not an airbag it’s the air suspension. No redress with FCA etc!

14. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Robert,

We’re sorry to hear that you were unhappy with the outcome of this claim.

Following a full review of the repairer’s diagnosis and the terms and conditions of the plan, the failed component was identified as the suspension air bellow/air bag assembly. Unfortunately, air bags are listed as an excluded item under Section 10 of the agreement, and for this reason we were unable to authorise the repair.
We appreciate that this was frustrating, particularly after providing the requested service history documentation, however this was requested as part of the standard validation process before any claim decision could be finalised.

We can also confirm that the Plan holder was provided with details of our complaints procedure should they wish for the matter to be formally reviewed further.
We always aim to assess claims fairly and in line with the terms of the policy, and we’re sorry that on this occasion the outcome did not meet expectations.

Bewertet mit 4 von 5 Sternen

Quick claim process

I bought my car via Cinch and as part of maintenance plan I subscribed to RAMP. Recently, I have had a coolant issue which needed immediate attention. Brian and Jags were helpful I resolving the issues. As per their policy they can only provide claim on water pump but not timing belt but the parts cost was much cheaper to cover both than ordered individually. Looked silly but hey.

16. April 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Pradeep,

We’re so happy to hear you felt well taken care of. Thank you for trusting our team — we’re here anytime you need help.

Bewertet mit 5 von 5 Sternen

Very Helpfull corporative staff and…

Very Helpfull coorporative staff and prompt reply and advice.

14. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Hammad,

Your feedback is incredibly encouraging. Thank you for choosing us and for sharing your experience — we’re delighted we could assist!

Bewertet mit 5 von 5 Sternen

Jags was polite and very helpful in…

Jags was polite and very helpful in organising my mot and service, very pleased with service provided

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Frank,

We’re thrilled to hear you had a great experience — thanks for the review!

Bewertet mit 5 von 5 Sternen

Jags was very helpful and knowledgeable…

Jags was very helpful and knowledgeable

Straight to the point

Thank you

11. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Martin,

We’re delighted you had such a positive experience. It’s feedback like this that makes everything we do worthwhile. Thank you!

Bewertet mit 5 von 5 Sternen

servicing my car

I had an issue with servicing my car. When I spoke with this lovely lady on the phone she was very friendly and apologetic for what had happened. She was very helpful in resolving this issue and explained everyrhinf to me very well.

11. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Zoe,

Thank you for putting your trust in us and taking the time to leave a review. We’re proud to have met your expectations and we’re here whenever you need us!

Bewertet mit 5 von 5 Sternen

Jags was very professional and had full…

Jags was very professional and had full product knowledge. it was a pleasure to deal with a person who wanted to help (and did). Thank you

11. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Aubrey,

Fantastic to hear we were able to support you so well. Your satisfaction is what we strive for — thanks for the kind words!

Bewertet mit 1 von 5 Sternen

Don’t use them 3 years of problems when…

Don’t use them 3 years of problems when coming to get my car serviced save the money and pay your self

9. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Kieran,

Thank you for your post. Please can you contact us at customer_care@ramplimited.co.uk so the Team will be able to assist you further.

Bewertet mit 5 von 5 Sternen

Query was answered quickly and the…

My query was answered quickly and the information I needed was easily available

8. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Steven,

We sincerely appreciate your feedback and 5-star rating. It’s a pleasure to know our service was helpful to you.

Bewertet mit 1 von 5 Sternen

Do not take this out

Do not take this out. The garages don't want to deal with customers because there is too much paperwork and the email address says they will come back after 2 days. not much help when your tyre is flat.

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Ben,

Thank you for taking your time to post your thoughts.
I have requested more information from you for further support.

Bewertet mit 5 von 5 Sternen

Just called to find out what options I…

Just called to find out what options I had and what next steps are.
Jags on the call helped with everything, very pleased with this part of the service.

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von RAMP Limited

Hi Jack,

Thanks for the great feedback! We’re delighted to hear your experience ended on a high note. It’s always our goal to deliver the best support we can!

So funktioniert Trustpilot

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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