Rentec Direct Bewertungen 42

TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Colton is so well spoken and he makes it easy to understand the steps needed to complete my on-boarding. He is easy to reach and so incredibly knowledgeable about the software. The layout of the sof... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great customer service. The team is very quick to respond, knowledgeable, and genuinely helpful. It’s refreshing to work with a company where you can actually reach a real person who understands... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Rentec has made it possible for my husband and I to run a 21 unit portfolio while both maintaining fulltime employment with 3 young children. We absolutely could not do it without them. Support is top... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Love this property management software! I've been using it for years and it just keeps getting better. Their customer support is outstanding. Keep up the great work!

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4,7

Hervorragend

TrustScore 4.5 von 5

42 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

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Bewertet mit 5 von 5 Sternen

Awesome service.

Awesome service.
Rentec direct is very easy to use with lot of knowledge base at hand.
They assigned a person(colton green) to me to help me with any issues .
Colton is very helpful and available to answer my questions.
Highly recommend them

6. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Top Notch Support!

Sha has been incredibly helpful in getting our account set up. The responsiveness and support from Rentec have been superb from the beginning, and I’m excited to be partnering with them moving forward. The system is exactly what we needed and is much more user friendly than QuickBooks!

3. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Hard to learn

Hard to learn. Banking info from Forte is terrible. Very time consuming to see who has paid.

3. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Rentec Direct

Thank you for your feedback. We've partnered with Forte specifically for their industry-leading security standards, though we recognize that these rigorous safety protocols can make the initial setup more intensive than expected. We apologize for the frustration this caused. Please know these measures are in place to provide the highest level of protection for your account and the entire Rentec Direct community. Once this one-time configuration is complete, I expect the rest of your experience to be very smooth.

Bewertet mit 5 von 5 Sternen

Customer Support Transcends The Best

The representative I worked with today was Traci. She was a consummate professional, knowledgeable, patient, and understanding individual. It is great to see a company that values good ol’ quality customer service.

We recently moved from DoorLoop to Rentec Direct, and I have no regrets. While the software might lack a few capabilities that DoorLoop offers, the quality of customer service, including their responsiveness, makes up for this. We are a customer for life!

2. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Rentec is always quick to reply to my…

Rentec is always quick to reply to my requests for information. I love the product and company!

24. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Rentec Direct

Thank you, Ellie! We're glad to hear that you're having a good experience; we are always here when you need us!

Bewertet mit 5 von 5 Sternen

Quick to respond and knowledgeable

I'm super happy with the technical assistance I receive with Rentec Direct. They are quick to respond and very knowledgeable. Thank you Myra B!

23. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Rentec Direct

Thank you for taking the time to review, Molly! Myra is always happy to help, and we'll be sure to pass along your thanks!

Bewertet mit 5 von 5 Sternen

I asked a question about accounting in…

I asked a question about accounting in Rentec that I was having trouble figuring out. Myra answered my question by showing exactly what I had done wrong and it fixed my problem immediately. I want to thank Myra for going beyond giving a standard answer and finding the solution herself.
We have been using Rentec several years now and it has made our office work smoother and efficiently.

20. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Rentec Direct

Thanks, Frances! We're glad your question was answered; Myra is always happy to help! We'll be sure to pass along your thanks to her, and we're glad you're having a good experience with the software.

Bewertet mit 5 von 5 Sternen

"Great Experience"

What made me have a "great" experience, is the courtesy and professionalism that was shown to me during the conversation. I needed help and Myra went above and beyond helping me, in dialogue that I could relate to.

20. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Rentec Direct

Thank you for taking the time to review, Sandra! Glad to hear that you're having a great experience, and we'll be sure to pass along your thanks to Myra. Please reach out whenever you need!

Bewertet mit 5 von 5 Sternen

I want to thank Colton from RentTech…

I want to thank Colton from RentTech Direct for the outstanding support.

He has been great to work with — always very responsive and quick to reply. As someone new to RentTech and also newly launching a property management company, I had quite a few questions, and Colton took the time to clarify everything clearly and patiently.

His support made the onboarding process much smoother and gave me confidence moving forward. I truly appreciate his professionalism and efficiency.

Highly recommend!

18. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Rentec Direct

Thanks, Paula! Colton loves ensuring that our clients become experts with the software. We're glad to hear you feel confident moving forward, and we're always here when you have any questions!

Bewertet mit 5 von 5 Sternen

Colton has been a pleasure to work with…

Colton has been a pleasure to work with and extremely helpful throughout the entire set up of my account!

17. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Rentec Direct

Thank you for taking the time to review, Julia! So glad to hear you had a good setup experience; we'll be sure to pass along your thanks to Colton!

Bewertet mit 5 von 5 Sternen

10+ year client of Rentec

I've been using Rentec for over a decade. The tech support is 👍🏼! Denys is especially helpful and works through any issue until there is no longer an issue.

11. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Rentec Direct

Thank you, Marianne! It's always great to hear from long-term clients, and wonderful to hear that you're having a good experience. Our team is always here when you need us, and we'll be sure to pass along your thanks to Denys!

Bewertet mit 5 von 5 Sternen

thanks always!

thanks! your customer service is always quick and helpful!

5. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Rentec Direct

Thank you for taking the time to review, Nick! Glad to hear you had a good experience with our team! Don't hesitate to reach out whenever you need!

Bewertet mit 5 von 5 Sternen

Colton is the best

Colton is the best. He is quick and very responsive. He is the best.

5. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Rentec Direct

Thanks, Christine; Colton is wonderful, and he loves helping our clients become experts with the software! Don't hesitate to reach out if you have any questions!

Bewertet mit 5 von 5 Sternen

Kathryn and the rest of the Rentec…

Kathryn and the rest of the Rentec Direct staff is terrific. I've been with them over 8 years. The most recent experience was Kathryn getting back to me on a Sunday right before a tax deadline. I love the property management software, the tools it has for tax time and tax filing, and most of all , the quick customer service and response like the ability to talk to a human being both via email and phone call. Thank you RD.

3. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Rentec Direct

Thank you for taking the time to review! We love hearing from long-time clients. Kathryn is always dedicated to ensuring that our clients have all the tools to make daily tasks and tax time as smooth as possible. So glad you had a good experience, and we'll be sure to pass along your thanks to Kathryn! Don't hesitate to reach out whenever you need; we're always here to help!

Bewertet mit 5 von 5 Sternen

Thanks, Colton!

Colton is patient, knowledgable and helpful.

3. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Rentec Direct

Thanks for taking the time to review, Diane! We'll be sure to pass along your thanks to Colton!

Bewertet mit 5 von 5 Sternen

As a new landlord

As a new landlord, getting started felt a little overwhelming, but Rentec Direct made the process easy from day one. Their team was professional and very supportive, especially Jesse, who kept calling and checking in to make sure everything was going well and that I was comfortable using the software. He took the time to walk me through everything step by step, which I really appreciated. The platform is easy to use, and the monthly rate is very reasonable for everything you get. Overall, it’s been a great experience, and I’m glad I chose Rentec Direct.

1. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Rentec Direct

Thank you, Moe! It's great to hear you've been working well with Jesse; he always enjoys working with clients and helping them become experts at using the program. So glad to hear you're having a great experience! Don't hesitate to reach out whenever you need. We're always here when you need!

Bewertet mit 5 von 5 Sternen

They have great customer service

They have great customer service. Simple to set up demos and help during set up. Love their system

2. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Rentec Direct

Thank you for taking the time to review, Rosalina! We're glad you're finding the software easy to set up and navigate. We're always here whenever you have any questions!

Bewertet mit 5 von 5 Sternen

#1 Customer Support Team

I have worked at varying levels of access with the Rentec Direct system for a little over 1 year now. To this point, I have found their customer support to be second to none! What a great team!

3. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Rentec Direct

Thank you for taking the time to review, Bobbi! It's great to hear that you've had such a good experience with our customer support. We're always here whenever you have questions!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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