Horrible customer service, missing delivery item
Horrible customer service it was not a great experience. They accused me of stealing. They didn’t answer right away. They didn’t want to fix the order. Then once I showed them that I wasnt lying and that I was going to my bank to get my refund and to report this transaction that’s when they started paying me attention and wanting to “fix the issue“ they didn’t really fix the issue because I still didn’t get the item but they issued me a partial refund that only refunded me for that item on another order. Had another issue on another order. Had more issues multiple delivery issues use FedEx FedEx sent me copy of customs paperwork and fees. This company sent me their copy of their customs paperwork and it was missing the fees that I paid. I needed to repay the fees and duties as FedEx said that I had not paid anything because this company failed to report that I paid. that was the last time I ordered. Its too much work, too expensive to be able to get your items delivered and way too long. I paid 2-3x the duties and customs fees from what I had already paid. Something that was retailed at approx $65 I paid approx $125 now plus an additional $65 after delivery. I do Not recommend them. 0 stars if it was possible!!!!