Richer Sounds - Brighton Bewertungen 

2 581
•
TrustScore 5 von 5

4,9

54 London Road, BN1 4JE Bridhton, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have bought many TVs from you and wouldnt go anywhere else. People I speak to are always very knowledgeable of the product which very often has a six year extended guarantee for added piece of mind.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From first contact with Jay at Brighton Shop Richer Sounds did what I had hoped for. His advice on the choice of TV was detailed and accurate for I checked it with Which Magazine for accuracy! At eac... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I purchase all of our music tech at Richer Sounds who never cease to offer great advice. They are always honest and help to steer me in the right direction to get the best option for the best price. T... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

If I want to buy a TV or anything hi fi I will always come to Richer Sounds. On this occasion I was buying a Ruark radio. Always a friendly visit, item not in the shop but ordered from stock and arriv... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. auch in
  3. Elektrofachmarkt
  4. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 54 London Road, BN1 4JE, Bridhton, Vereinigtes Königreich

  • 0333 900 0039

4,9

Hervorragend

TrustScore 5 von 5

2581 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4,9

Alle Bewertungen

(2 581)

24 562 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The staff were great

The staff were great. I was after specific options with a new TV. Rosie was able to both demonstrate and explain the options. Delivery was on time. I returned to the shop with a problem, fitting the stand to the TV. It was resolved by the staff. Thanks

16. Juli 2026
Richer Sounds - Brighton-Logo

Antwort von Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 4 von 5 Sternen

The knowledge shared with and the…

The knowledge shared with and the personal attention given to me to help me choose was great! I was replacing an old surround-sound system designed for a different-shaped room and Charlie identified the configuration implications. Joe went on to install and balance everything to deliver a very satisfying solution.

14. April 2026
Richer Sounds - Brighton-Logo

Antwort von Richer Sounds - Brighton

Thank you for your wonderful feedback, and for letting us know that the system is in place and impressing! We will definitely pass your comments on to the store colleague and installer and look forward to seeing you again, ideally earning a full 5 star rating next time.

The Customer Experience team

Bewertet mit 5 von 5 Sternen

The Staff at Brighton were very helpful…

The Staff at Brighton were very helpful and professional. Special mention goes to Nik making sure I was satisfied with my purchases. I now have a fantastic TV and Sonos sound system.

13. Juli 2026
Richer Sounds - Brighton-Logo

Antwort von Richer Sounds - Brighton

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 4 von 5 Sternen

No-nonsense and helpful

Staff member was knowledgeable enough. Even though the particular tv model wasn't on site we compared similar quality models (LED/OLED etc). Organised preferred delivery without fuss, offered to check type of wall mount needed. Nice manner, gave me time and space to explore what to buy and different options.

12. Juli 2026
Richer Sounds - Brighton-Logo

Antwort von Richer Sounds - Brighton

Thanks for the positive and constructive feedback, we really hope you enjoy the new TV!

The Customer Experience team

Bewertet mit 5 von 5 Sternen

Purchasing items at Richer Sounds Brighton.

The customer service I recieved at Richer sounds Brighton was amazing.
Charlie was informative and extremely helpful.
He gave advice and explained the product very clearly.
Whenever I have phoned the store to ask any questions I have always found the calls were answered promptly and the best advice given.
They listen to the customer and do not try to force a sale.
I would certainly recommend this store to friends and colleagues alike.

11. Juli 2026
Richer Sounds - Brighton-Logo

Antwort von Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 4 von 5 Sternen

Sales etc great,but at age 87 I am now…

Sales etc great,but at age 87 I am now with two T V s and I don’t understand the key pads.I need sub titles but with the LG where.??I feel quite depressed when I should be pleased.The engineer was ok if I had been young and experienced with gadgets.

11. Juli 2026
Richer Sounds - Brighton-Logo

Antwort von Richer Sounds - Brighton

Thank you for your feedback although I was sorry to read that you've experienced some teething issues which we will of course help solve.

I will arrange for the local branch to get in touch asap, and if I can be of any help in the meantime do let me know..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bewertet mit 5 von 5 Sternen

Richer Sounds in Brighton are amazing

Richer Sounds in Brighton are amazing. Patient, helpful, nothing too much trouble. Great advice, prices and products. I don't shop anywhere else for sound and vision.

8. Juli 2026
Richer Sounds - Brighton-Logo

Antwort von Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Great staff

Both the manager who dealt with me at the beginning and the member of staff who handed me the earbuds were helpful, informative and friendly.

3. Juli 2026
Richer Sounds - Brighton-Logo

Antwort von Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Staff were helpful and informative and…

Staff were helpful and informative and i liked that they didn't try to push me into buying something more expensive. They found the right product after listening to my needs.

7. Juli 2026
Richer Sounds - Brighton-Logo

Antwort von Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Always a pleasure with Richer Sounds

Always a pleasure with Richer Sounds. Staff never try to push anything on you, are eager to help and you can tell they're there because they're into their tech as much as the customers are!

22. November 2025
Richer Sounds - Brighton-Logo

Antwort von Richer Sounds - Brighton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Fabulous customer service

Jay answered my query really quickly with helpful advice and even including photographs so that I could understand. The connecting cable I needed was ready for me to collect that day with clear instructions on what I had to do. I really couldn't ask for a better customer service; polite, knowledgeable and very helpful. Thank you very much Jay!

13. Juli 2026
Richer Sounds - Brighton-Logo

Antwort von Richer Sounds - Brighton

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful, polite and patient

4. Juli 2026
Richer Sounds - Brighton-Logo

Antwort von Richer Sounds - Brighton

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Exceptional Sales and Customer Service.

Have bought several pieces of gear from RS in the past. On this occasion, it was part of a desktop audio setup. Pre-amp and a second Class D amplifier, so I could bi-amp my pc sound.
Missed the Prime day discounts buy a few days, but was able to secure a price that was only a few pounds different from the Prime day sale.
The staff at RS Brighton always provide exceptional customer service, and demonstrate a deeper knowledge about the gear they sell that puts many other businesses to shame.
Will always go to RS for big (and now even small) av purchases.
Their fully refundable 6 year warranty is hard to beat too.
Honourable mentions should go to Toby, Dep Store Manager, and Minty.
All items delivered the following day, which was a day before the suggested delivery date.
Will buy from again.
Would recommend to anyone.

29. Juni 2026
Richer Sounds - Brighton-Logo

Antwort von Richer Sounds - Brighton

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Great item & excellent advice

I contacted Richer Sounds for help & advice, & spoke with Rosie. She was excellent. Great advice & arranged a delivery that came the next day. The sound bar is great, with excellent sound & features. My problem has been solved & I'm very happy, thanks to Rosie!

26. Juni 2026
Richer Sounds - Brighton-Logo

Antwort von Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

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