Four years into its 6-year warranty, my Freesat box started giving problems. Brighton store sent it away for repair but when it came back it still kept freezing. The staff at Brighton were excellent a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Four years into its 6-year warranty, my Freesat box started giving problems. Brighton store sent it away for repair but when it came back it still kept freezing. The staff at Brighton were excellent a... Mehr ansehen
Unternehmen hat geantwortet
I always do some research beforehand. But it's good to visit the store and be informed of options that I'd maybe not considered. I never feel like the staff (in Brighton) are trying to upsell anything... Mehr ansehen
Unternehmen hat geantwortet
The Brighton shop representative was knowledgeable on tv’s and guided me through selection. Having brought items there before I was given an extra £50 off the 75 inch tv, plus the added bonus of a six... Mehr ansehen
Unternehmen hat geantwortet
I needed some information on a new TV and Charlie & Toby were very knowlegable , helpful & friendly . Toby explained everything to me clearly so that I could make a suitable choice on the best prod... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
54 London Road, BN1 4JE, Bridhton, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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The assistant, Minty, was able to identify what I was after quickly. He explained the box contents easily and I was able to go about the rest of my day promptly.

Antwort von Richer Sounds - Brighton
We received great advice before our purchase. They did all they promised, quickly and efficiently. Their prices are very competitive. If I purchase again, I will use them again. Well done!

Antwort von Richer Sounds - Brighton
Another repeat purchase from Richer Sounds, and I'm really happy with it.
On the phone and in store, the staff were helpful and friendly.
Plus the TV I bought is so much better than the one I bought for a similar amount of money, from Curry's last year.
I couldn't find a better price online either, so all in all there really is no reason to go anywhere else!

Antwort von Richer Sounds - Brighton
Great customer service and excellent follow up service with a few teething problems

Antwort von Richer Sounds - Brighton
Extremely helpful polite staff. Spoke to Minty initially, then called back following day and spoke to Charlie also at your Brighton store. Charlie was also extremely helpful, informative and easily price matched after I’d made the purchase then found it cheaper with a competitor. No hard selling or trying to pressure the customer which is incredibly refreshing. Charlie listened and understood what was wanted. Purchased from your Glasgow branch many years ago & also had a very positive experience. Extremely grateful you use a reliable and competent delivery company too who kept me informed of when to expect delivery, giving a more accurate estimate as the delivery became nearer. Highly recommend for amazing staff, especially Charlie at your Brighton store, & competitive pricing.

Antwort von Richer Sounds - Brighton
Brighton Store: always happy to buy from this store, staff always helpful. we only buy from them either in store or in this case over the phone.

Antwort von Richer Sounds - Brighton
Really helpful staff who patiently answered all my questions on the phone. In store they were just as helpful, this meant that I could try on headphones to get the correct fit and with their expert advice I bought the perfect pair. The price was excellent, and I will be happy to shop there again.

Antwort von Richer Sounds - Brighton
Very helpful and knowledgeable team. We were looking at a cheaper turntable but after we asked to look at the one we wanted we decided to get a better one. The guy was very helpful and explained the differences without being pushy

Antwort von Richer Sounds - Brighton

Antwort von Richer Sounds - Brighton
The team were very helpful, was able to listen to the sound of the record player and speakers before purchasing, then they bought it all out to my car after purchasing. Wouldn’t get that service at Currys. Great to deal with.

Antwort von Richer Sounds - Brighton
I've bought HiFi from Richer Sounds for years. Can't recall how long ago I started, but maybe that's due to my advanced age. It was probably sometime in the 1980s.
Anyway, to go with my Sennheiser Ambeo Max Soundbar [which I bought from them over 6 years ago], I've upgraded my Sony A1 OLED TV to a Sony Bravia 8ii, courtesy of Richer Sounds, Brighton.
I was served by Minty, who was able to get me an additional £75 discount, despite my having missed the Easter promotions. The TV was delivered by BJS (who were excellent) two days later and sits in my family room awaiting help from our friends to unpack and install it. Hopefully, it will all work fine [I've bought Sony TVs since the 1980s, so they have a good track record, for me].
The key point about Richer Sounds is their excellent customer service and their guarantees, which are better than anyone else because they always offer an additional year - making 6 years in total.
So, buy with confidence from Richer Sounds, because they offer great kit at great prices.

Antwort von Richer Sounds - Brighton
Despite two tvs being delivered broken (one smashed screen and one flickering) i can say with confidence that they went above and beyond to sort out my problems and even sort me an upgrade for all the mess

Antwort von Richer Sounds - Brighton

Antwort von Richer Sounds - Brighton
Nik was fantastic, so helpful and conscientious. He really went above and beyond!

Antwort von Richer Sounds - Brighton
I was in a hurry andI got clear advice quickly that allowed me to buy quickly and get a turntable that far exceeded my expectations for the price. RS is my goto store so it's the service I expect. Keep up the good work.

Antwort von Richer Sounds - Brighton
Toby was really helpful and patient with me. First class service.👍😁

Antwort von Richer Sounds - Brighton
Great customer service, advice and after sales care from Richer Sounds - Brighton. Thank you so much to Charlie for all your help and support with my recent purchase, greatly appreciated. I’ll certainly be shopping with you again when it’s time for the next purchases.

Antwort von Richer Sounds - Brighton
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