Four years into its 6-year warranty, my Freesat box started giving problems. Brighton store sent it away for repair but when it came back it still kept freezing. The staff at Brighton were excellent a... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Four years into its 6-year warranty, my Freesat box started giving problems. Brighton store sent it away for repair but when it came back it still kept freezing. The staff at Brighton were excellent a... Mehr ansehen
Unternehmen hat geantwortet
I always do some research beforehand. But it's good to visit the store and be informed of options that I'd maybe not considered. I never feel like the staff (in Brighton) are trying to upsell anything... Mehr ansehen
Unternehmen hat geantwortet
The Brighton shop representative was knowledgeable on tv’s and guided me through selection. Having brought items there before I was given an extra £50 off the 75 inch tv, plus the added bonus of a six... Mehr ansehen
Unternehmen hat geantwortet
I needed some information on a new TV and Charlie & Toby were very knowlegable , helpful & friendly . Toby explained everything to me clearly so that I could make a suitable choice on the best prod... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
54 London Road, BN1 4JE, Bridhton, Vereinigtes Königreich
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RICHER SOUNDS ISNT THE COMPANY IT WAS -THEY CANNOT BE TRUSTED.
Brighton store knowing sold me a faulty cheap television that was obviously an ex display model.
I wanted it exchanged and the rude cowboy delivery firm just dumped the box and purposely left the main front entrance to my apartment wide open for anyone to walk in.
The lying unorganised rude staff at the Brighton branch then over charged me £75 for 7 day delivery. They claim to beat other retailers but Amazon offer cheaper brand new model with free delivery. I had to pay for fitting it twice as their delivery company lied about the delivery time slot.
I’d been a loyal customer for over 30 years buying countless products from their London branches. I bought from the Brighton branch before and there wasn’t any issues. New staff attitude absolutely stinks and left a bad Tate in my mouth.
I was going to buy two 100” tv’s for my offices but after this I think I’ll stick to dealing with professional retails who respect their paying customers.

Antwort von Richer Sounds - Brighton
I always use Richer Sounds not only for the professional and friendly staff but for the 6 year warranty.
My wife picked up the TV and it was brought to her car.
They are also very competitive with their prices.

Antwort von Richer Sounds - Brighton
Brilliant company. Based on past experience I would not go to anyone else for TV’s as the quality of service and warranty cover is unbeatable. Process spot on and staff are great to deal with.

Antwort von Richer Sounds - Brighton
Great service as usual. An initial problem was solved quickly and I was kept informed at all times on the progress of my order. When I picked up my new CD player it was ready immediately and I was served by a very personable assistant. Thank you from a very satisfied customer.

Antwort von Richer Sounds - Brighton
Very polite and helpful staff. Good product knowledge. Would definitely purchase from them again in the future. Great retailer gurantee.

Antwort von Richer Sounds - Brighton
Advice, knowledge and approachable, best TV Audio shop by miles

Antwort von Richer Sounds - Brighton
I got some lovely speakers for my wife’s turntables. The staff were really helpful, not pushy at all, and they helped us make a great decision. Very happy with speakers, amazing sound, they look awesome, and they look they have been built to last, totally worth the money!

Antwort von Richer Sounds - Brighton
Very friendly helpful staff answered my telephone call, reserving my item for collection, on arrival at the store, the manager assisted me with the purchase. A top quality store and service, thank you very much.

Antwort von Richer Sounds - Brighton
Very professional and helpful happy to help thank you

Antwort von Richer Sounds - Brighton

Antwort von Richer Sounds - Brighton
Brilliant service by Richer Sounds as ever - this time Rosie at Brighton. Also price matched a silly price advertised elsewhere and beat it by £10. I wouldn’t go anywhere else for AV equipment!

Antwort von Richer Sounds - Brighton
Very polite staff in your Brighton shop, friendly, knowledgeable, unfortunately, the delivery company weren't very good at all!

Antwort von Richer Sounds - Brighton
Neil, was helpful and provided the information via required to make my purchase

Antwort von Richer Sounds - Brighton
I intended to buy a blue tooth receiver. However, I wad asked for details of my intended use of the product. Based on my answers I was advised to buy a Wi-Fi streamer. The recommended product is excellent and fits my needs perfectly. The richer sounds team were amazing. Thank you so much.

Antwort von Richer Sounds - Brighton
Very happy with CS, we always go straight to Richer sounds whenever we need to purchase any entertainment equipment, price point and choice always excellent and after sales service is as good

Antwort von Richer Sounds - Brighton
Excellent info and advice from Nick in store, gave us a good recommendation, and we are thrilled with our purchase

Antwort von Richer Sounds - Brighton
As usual, RS B’ton represents the best AV retail customer experience around. Their professionalism, expert knowledge and advice, and tremendous patience are the best… bar none! Thank you.

Antwort von Richer Sounds - Brighton
Box arrived a day before it was due to arrive .. Unpacked and set the box to play. In less than 1 hour it was up and running. Picture quality better than Freeview on my 5year old set. Lots of Apps and Live TV to watch. Well worth the money. Buy.

Antwort von Richer Sounds - Brighton
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