What a fantastic experience! Steve and Alan are two of the finest customer service colleagues to ever draw breath - what the former lacks in hair, he more than makes up for in charm, knowledge and cha... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
What a fantastic experience! Steve and Alan are two of the finest customer service colleagues to ever draw breath - what the former lacks in hair, he more than makes up for in charm, knowledge and cha... Mehr ansehen
Unternehmen hat geantwortet
Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Mehr ansehen
Unternehmen hat geantwortet
Our assistant was perfect, fading into the background while we listened (in the very comfortable studio) but being immediately and helpfully available when we wanted further advice. We were delighte... Mehr ansehen
Unternehmen hat geantwortet
I went into the store expecting to order something and one was already in store, so took it away immediately. The service was friendly and helpful.
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
29 Bloomsbury Way, WC1A 2SL, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Everything just worked out.
Very happy with product and service

Antwort von Richer Sounds - Holborn
I phoned the store to ask if they had my item in stock. They offered to hold it for me, and did so even when I was a couple of days late collecting. I love Richer Sounds! Wouldn't go anywhere else.

Antwort von Richer Sounds - Holborn
The staff we helpful and friendly, the product information was excellent.
The only letdown was the confusing communication from DPD for the click and collect, which made buying a birthday gift stressful
I had a great experience with Dan at the Holborn Store. He managed to upsell and convinced me to purchase The EVO 1. Originally i was set on getting the Naim Muso which is incredible.
His attention to detail and overall service swayed my opinion!!

Antwort von Richer Sounds - Holborn
All I want to do it give a rating "
We'd love to hear from you!
Firstly, thank you for shopping with Richer Sounds.
Your opinion matters (no, it really does!).
Whilst it is reported that 78% of people say they receive too many survey requests, and it feels like their feedback doesn't register, at Richer Sounds we're listening - and we take every single comment and review seriously."

Antwort von Richer Sounds - Holborn
Went looking for headphones for my son's 18th birthday present and the manager allowed him to trial a couple of pairs in the demo room. One he had already tried somewhere else but was needed as a reference to the other which we hadn't seen anywhere else on display.
It helped him opt for a model not out but available, which upon checking was price matched on the spot to another retailer, no quibble.
Very professional and keeps Richer Sounds somewhere I will always check out and visit when tv and hifi needs arise.

Antwort von Richer Sounds - Holborn

Antwort von Richer Sounds - Holborn
I saw they had the headphones I was looking for in stock & they couldn’t have been kinder and more helpful with answering any questions I had. Cans came the next day. Brilliant!

Antwort von Richer Sounds - Holborn
The instructions with my Freesat box were minimal and I’ve spent the last few days wrestling with it - still can’t get it to consistently record two programmes at once. Hoping I can eventually figure it out without having to bother the shop staff (who were really helpful when I bought it).

Antwort von Richer Sounds - Holborn
Purchased a 55 inch tv from steve gave me great advice made everything very easy. This was on Friday, 18 hours later it was delivered and setup have to say was a great purchase delivery and result so happy just popped into the store to personally thank him but unfortunately he was not in today, Richer sounds have great staff, see you again

Antwort von Richer Sounds - Holborn
Friendly approach. Good impartial advice. Decent price and great product.

Antwort von Richer Sounds - Holborn
Elliot listened to my request for a new TV, made a few suggestions, followed up and the TV arrived promptly the next day.

Antwort von Richer Sounds - Holborn
I had a really great experience at this shop! So friendly and helpful, taking their time to find exactly what I needed — my cartridge, Cambridge gear, and a cable. They patiently explained everything and answered all my questions, making the whole experience enjoyable and stress-free. Felt really cool walking out with everything sorted. Highly recommend!
Thank you !!!

Antwort von Richer Sounds - Holborn
Very friendly, efficient staff. Ordered a power cable for a Pro-Ject turntable that was delivered in no time.

Antwort von Richer Sounds - Holborn

Antwort von Richer Sounds - Holborn
Easy in store purchase with friendly and knowledgeable staff, and helpful delivery options

Antwort von Richer Sounds - Holborn
Fantastic advice and service from Steve, the manager of Holborn Richer Sounds.

Antwort von Richer Sounds - Holborn
Excellent service. Ordered over the phone and picked up from the store an hour later. They added carrying handles to the box which made my journey back on the tube more comfortable. My son was delighted with the turntable and has started his journey into the world of vinyl albums.

Antwort von Richer Sounds - Holborn
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.