What a fantastic experience! Steve and Alan are two of the finest customer service colleagues to ever draw breath - what the former lacks in hair, he more than makes up for in charm, knowledge and cha... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
What a fantastic experience! Steve and Alan are two of the finest customer service colleagues to ever draw breath - what the former lacks in hair, he more than makes up for in charm, knowledge and cha... Mehr ansehen
Unternehmen hat geantwortet
Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Mehr ansehen
Unternehmen hat geantwortet
Our assistant was perfect, fading into the background while we listened (in the very comfortable studio) but being immediately and helpfully available when we wanted further advice. We were delighte... Mehr ansehen
Unternehmen hat geantwortet
I went into the store expecting to order something and one was already in store, so took it away immediately. The service was friendly and helpful.
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
29 Bloomsbury Way, WC1A 2SL, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Alan from the Holborn store was extremely helpful and knowledgeable. He advised me on the best buy for my needs.it arrived on time and when I rang him as the UK plug adapter was missing immediately sent a replacement.

Antwort von Richer Sounds - Holborn
The staff are very nice and very knowledgeable. All my questions were patiently explained to me and I am now clearer with the tech.
I will definitely go back for future purchases!

Antwort von Richer Sounds - Holborn

Antwort von Richer Sounds - Holborn
Emailed to ask for a stock check on an item and quickly recieved a call back stating that they had the item nad had put one aside for me to collect. A nice touch which saved the possibility of a wasted journey.
When I collected the deck the Alan made sure to use 5km of parcel tape :) to make a robust handle for the awkwardly sized box, which made it a cinch to carry on the tube, with no fear of it bouncing down the escalator system.
Cheers Alan, much appreciated

Antwort von Richer Sounds - Holborn
Quick, accurate information provided and questions answered in a friendly, helpful and - best of all - non-patronising manner.

Antwort von Richer Sounds - Holborn
Steve and his crew are great! I had a few problems which they sorted quickly whilst being helpful and still smiling! Can’t recommend them highly enough.

Antwort von Richer Sounds - Holborn
Daniel was very helpful and informative. We knew what we wanted but he could confirm the compatability with our existing equipment and gave us advice on the operation of our purchase.

Antwort von Richer Sounds - Holborn
Speedy collection, near impossible to believe that a multi-region DVD player (which also plays CDs), can be purchased new and under warranty for 3 years for £29, but it can. Bought to supplement a DVD gift for our neighbour's young children, who in the age of streaming did not have one! Served with a smile on collection, despite a price that probably leaves very little margin.

Antwort von Richer Sounds - Holborn
Really helpful on the phone, offered a great alternative deal as the item I was asking about was sold out. Visited in store and they upheld, and standard delivery was super quick. Speakers are great 😃

Antwort von Richer Sounds - Holborn
Elliot was really helpful , very patient . Extremely pleased with my Arcam amplifier.

Antwort von Richer Sounds - Holborn
It was a pleasure to visit this cozy musical store. Steve made me an offer I could not resist. Thank you for the the opportunity. I love the headphones!

Antwort von Richer Sounds - Holborn
Very quick reply to my email inquiry requesting cost and delivery of discounted Q Acoustic speakers which resulted in purchase of the speakers and very quick delivery. Thank you.

Antwort von Richer Sounds - Holborn
Richer Sounds has been my first (and usually only) shop to buy from. There are a number of reasons but three stand out. First is the staff, knowledgeable, friendly, ready to answer questions. Second the after sales service, on the odd time I've needed it they have been most helpful, third prices, Almost always either or near the cheapest and combined with points one and two the best buy. It seems invidious to single out one individual in a history of helpful staff but Elliot had all the qualities that make it such a pleasure to shop at Richer Sounds.

Antwort von Richer Sounds - Holborn
It’s a pleasure to visit a shop that is interested in ensuring that I buy the best equipment for my wants rather than something that might just about do, but is going to make them the biggest profit margin.

Antwort von Richer Sounds - Holborn
Holborn extremely helpful, courteous.
Advice on new Sennheiser headphones. Purchased but didn't work with the USB C adapter that I had to use for my lighting phone. Very understanding and helpful.

Antwort von Richer Sounds - Holborn
The original advice was exactly what I needed to find what I wanted. Most helpful!
Once I had decided what I wanted, the purchase was completed speedily and hassle free.
At no time did I feel pressured into purchasing something I didn't need.
The product was delivered promptly and to the specified time.

Antwort von Richer Sounds - Holborn
Customer satisfaction
The Team at the branch supported me ver much, they kindly guided me and give valuable information about the products.
Staffs was very helpful and knowledgeable about products. I have opportunity to try the product before buying. Room available for trial.

Antwort von Richer Sounds - Holborn
Steve went above and beyond to sort out my order, very knowledgable on the product range and gave me brilliant tailored advice. Would recommend anyone looking to buy a high end piece of equipment to go through richer sounds as their warranty is the best in industry and if you know anything about the company they make sure to look after both their staff & customers.

Antwort von Richer Sounds - Holborn
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