Richer Sounds - Leeds Bewertungen 

3 317
TrustScore 5 von 5

4,9

74 New Briggate, LS1 6NU Leeds, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Repeat customer. This time for a tv. I chose my own after initial research. Knew what I wanted. Phone R/S. Paid and delivery was arranged in 2-3 days afterwards. Paid for installation and the instal... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Exceptional and knowledgeable service. I had to return an item which did not meet my needs. The manager and a sales assistant dealt with me in a polite and friendly manner. They went out of their way... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Staff were really helpful in helping me choose the right turntable for my requirements. I had done some research online prior but it was great having actual people to ask about it. Their advice neve... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The staff in all the stores I've visited have been super-friendly and super-knowledgable. They give you their time and attention and provide suggestions based on what you want rather than just t... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 74 New Briggate, LS1 6NU, Leeds, Vereinigtes Königreich

  • 0333 900 0025

4,9

Hervorragend

TrustScore 5 von 5

3317 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4,9

Alle Bewertungen

(3 317)

24 030 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Brilliant Customer Service

We had bought a Panasonic TV that developed a fault but unfortunately had neglected to register the TV for its warranty.
We called Richer Sounds Leeds who were fantastic at helping us sort it out . I wish I could remember his name who we spoke to, he was great. We rung late in the day and he was due to go on holiday ,sorted out what he could at that time and promised it would be followed up with his manager which it was next day. Every has been sorted and I cannot commend Richer and their staff highly enough. Fantastic Service always. Thank you

6. Mai 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Friendly and knowledgeable service.Have…

Friendly and knowledgeable service.Have been buying from Richer Sounds since I bought my first hi fi system from the original store on London Bridge so many years ago.

21. Mai 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Efficient,accurate

Efficient,accurate, speedy service. Good website.
As an older person who recently bought a small smart TV struggled (but eventually succeeded) to set it up with all the QR & verification codes . Setting up WiFi ok as used to that . We elderly miss the days of engineers !

21. Mai 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Very helpful shopworker,receivedproduct…

Very helpful shopworker,receivedproduct very quickly ,unfortunately the parcel was delivered to my neighbour ,the delivery agent said we did not seem to be in which we were.He obviously didn’t ring the buzzer ,which is very loud and I was working directly above the front door.However I do not hold you responsible for the delivery firms carelessness.

21. Mai 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Good help and demonstration in Leeds

In store service in Leeds was very helpfull. I wanted to fit smaller stereo speakers in my lounge instead of my 26 year old large ones but with similar or better sound. Several different speakers were wired up for me in the demonstration room to try. No pressure to buy so abke to go home and look at reviews. Phoned store later and Mike the assistant put in the order for Dali Kupid from me. Arrived safely 2 days later.
Looks great in our small lounge with old large speakers now removed.

20. Mai 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

The service was very good

The service was very good, and the delivery of the tv, was all so good and keeped us up to date all the way, till it arrived.

20. Mai 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Excellent service from the Leeds store

The team at the Leeds store were fantastic. I was in email contact seeking advice about the Pioneer PLX500 turntable. They were very patient with me, especially Ahmed! Thank you so much.
When I finally took the plunge and bought one from the online shop it arrived quickly and was very well packaged.
I have absolutely no complaints about the service I received from Richer Sounds and would recommend them without reservation. I am planning on buying some new speakers later in the year and possibly a new amplifier and I have every intention of doing so from Richer Sounds.

18. Mai 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Great value and service …

Great communication at the Leeds store... Provided a demo for me... I went home to make sure that the system would fit to my house and bought by phone... All was packaged well and sent by courier... Top guys

11. Mai 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Excellence

Friendliness, patience & understanding of assistant, quality & price of products

14. Mai 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Helpful advice

Excellent, helpful advice in shop and on the phone in terms of equipment purchases and the setting up.

14. Mai 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Great service from Leeds Richer Sounds

Research before hand meant I new what I wanted, but no unit display (Eversolo mini cd) - so an easy purchase. Recommend having one out as a great little unit - great service as always. Great to be able to do finance (Klarna) in house too

14. Mai 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

I spoke to different people on…

I spoke to different people on different occasions when I was looking for a hifi to buy. On all the occasions I found the staff helpful ,polite and eager to help. They listened and were patient. I will like to do business with the company again

13. Mai 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

My son's first turntable

We were served by Derek in the Leeds store. We were buying my son's first turntable. Derek to time to explain the options and we ended up getting a turntable that is perfect for my son's needs. All in all a very positive experience. Thanks to Derek and the Leeds team!!

9. Mai 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Happy…

Listened to my requirements and gave options without pressure. All ordered and set up, with their recommendations, within a couple if days. Very happy

14. Mai 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Richer Sounds Leeds LS1

Rang the Leeds store 6.5.26 having problems with an old model dvd player. New model advised, was delivered and installed in less than 24 hours.
Very happy with service and friendly, professional staff.

6. Mai 2026
Richer Sounds - Leeds-Logo

Antwort von Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

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