Richer sounds are my go to now because they are always professional and knowledgeable and the prices competitive they don’t mess people around they just always deliver top notch service. More than ha... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've been using Richer Sounds for over 20 years. They are always worth checking for good deals on quality products and I often go into my nearest store to talk to the staff about what I'm interested... Mehr ansehen
Unternehmen hat geantwortet
Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've sh... Mehr ansehen
Unternehmen hat geantwortet
Ordered a refurbished tv online on a Sunday afternoon and the tv arrived by Monday lunchtime. Online ordering was easy, as was payment. The tv arrived well packaged and would pass as a brand new tv. I... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktinformationen
3 - 4 Hankey Place, SE1 4BB, London, Vereinigtes Königreich
- 0333 900 0065
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Richer Sounds Customer for 20+ years
I've been using Richer Sounds for over 20 years. They are always worth checking for good deals on quality products and I often go into my nearest store to talk to the staff about what I'm interested in and then buy there or order on line. My latest purchase is a Ruark RS3 which wasn't my first choice but after doing some research and listening to one in store I decided that was the one to get.

Antwort von Richer Sounds - Websales
Stylus delivery issues.
Have ordered from RS before & no issues.
However, I ordered the item and paid extra postage for next day delivery on Tuesday for a birthday present on Thursday 30th July.
Apparently a delivery was attempted, people were in the house, but even so it would have fitted through the letter box.
No notifications that a delivery had been attempted, I had to follow it up.
It was delivered the next day. Wrapped in some bubble wrap inside a plastic bag.
The box was not in good condition, dog eared. Not ideal for a birthday gift from a daughter.
Price is good.
The sound bar was delivered on time the…
The sound bar was delivered on time the item was well packed with no damage, The item took a little bit of time setting up but used copilot and is now working great

Antwort von Richer Sounds - Websales
Delivery cancelled without notice…
Delivery cancelled without notice waited till 7,30 pm tried to call but delivery company office was closed later that evening I had message to say that it was cancelled and why it’s was cancelled I know people are more important than a tv but a message would of been helpful
Best price and great service
Good price with free delivery and ease of ordering online. Speedy delivery and communications all the way. Top service!

Antwort von Richer Sounds - Websales
Hard to fault.
As always, a good online shopping experience. Great range of products, stock of what I wanted and prompt delivery. Only improvement would be a shop nearer where I live!

Antwort von Richer Sounds - Websales
richer sounds always deliver the goods…
richer sounds always deliver the goods i love my eversolo gen 2 keep up the good work

Antwort von Richer Sounds - Websales
Found the online experience very…
Found the online experience very efficient let me know items were not available for a couple of weeks and offered alternatives if I so required

Antwort von Richer Sounds - Websales
Sunday order, Monday delivery
Ordered a refurbished tv online on a Sunday afternoon and the tv arrived by Monday lunchtime. Online ordering was easy, as was payment. The tv arrived well packaged and would pass as a brand new tv. I don’t leave reviews often but for service and value for money Richer Sounds deserves one.

Antwort von Richer Sounds - Websales
Richer sounds have been genuinely…
Richer sounds have been genuinely amazing with their customer service and helping us through a repair/replacement for our tv, I really recommend them! They have been great!

Antwort von Richer Sounds - Websales
Super price matched by excellent…
Super price matched by excellent service. 6 year guarantee and seamless delivery. What more do you need?

Antwort von Richer Sounds - Websales
Great product
Great product, great price, super speedy delivery.
A 5 star service all round.

Antwort von Richer Sounds - Websales
Instore + online combo.
Instore + online combo.
Popped in a store when passing by. Got good advice, discount for signung up and quote.
Bought it online ages later, but happy to honour expired quote.
Bought a wiim pro which is excellent

Antwort von Richer Sounds - Websales
Highly recommend
Excellent service from Richer Sounds.
The process of buying my new device was seamless.

Antwort von Richer Sounds - Websales
Dealing with a faulty TV
The original TV had a small fault with the screen, I contacted Richer sounds and they swapped the TV out with out issue. It was unfortunate the original TV was faulty but the post sales care and return and replacemnet was second to none. Superb

Antwort von Richer Sounds - Websales
Brilliant people, slow website
The service was great as always. And RS did honour their price guarantee when I found the same tv cheaper at John Lewis.
My only suggestion for improvement is making the web site run smoother and quicker, it seems to struggle at times, maybe volume of users? (Im not an IT guy).

Antwort von Richer Sounds - Websales
Amazing service from start to delivery…
Amazing service from start to delivery and amazing product

Antwort von Richer Sounds - Websales
Easy to shop
Easy to shop, reliable delivery. Love my new new Blu-Ray player gives an awesome viewing experience on my new TCL U6K TV and my Sonos gen2. I’ve got a great set up now. I’m really pleased. I’ll be back again a few years. Thanks a lot.

Antwort von Richer Sounds - Websales
Great communication in relation to…
Great communication in relation to confirmation of purchase and delivery date.
Quick delivery and well packaged.
Great product information. To date very pleased with purchase.

Antwort von Richer Sounds - Websales
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







