Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've sh... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've been using Richer Sounds for over 20 years. They are always worth checking for good deals on quality products and I often go into my nearest store to talk to the staff about what I'm interested... Mehr ansehen
Unternehmen hat geantwortet
Ordered a refurbished tv online on a Sunday afternoon and the tv arrived by Monday lunchtime. Online ordering was easy, as was payment. The tv arrived well packaged and would pass as a brand new tv. I... Mehr ansehen
Unternehmen hat geantwortet
Very prompt service and value as always from Richer Sounds. The Roksan Attessa 1g CDT and Integrated amplifier are now hooked up to my Monitor Audio Bronze 5 floorstanders - bought from Richer Sounds... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktinformationen
3 - 4 Hankey Place, SE1 4BB, London, Vereinigtes Königreich
- 0333 900 0065
4,9
Hervorragend
21 200 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Dealing with a faulty TV
The original TV had a small fault with the screen, I contacted Richer sounds and they swapped the TV out with out issue. It was unfortunate the original TV was faulty but the post sales care and return and replacemnet was second to none. Superb
15. Juli 2026
Antwort von Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Brilliant people, slow website
The service was great as always. And RS did honour their price guarantee when I found the same tv cheaper at John Lewis.
My only suggestion for improvement is making the web site run smoother and quicker, it seems to struggle at times, maybe volume of users? (Im not an IT guy).
24. Juli 2026
Antwort von Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Amazing service from start to delivery…
Amazing service from start to delivery and amazing product
24. Juli 2026
Antwort von Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Easy to shop
Easy to shop, reliable delivery. Love my new new Blu-Ray player gives an awesome viewing experience on my new TCL U6K TV and my Sonos gen2. I’ve got a great set up now. I’m really pleased. I’ll be back again a few years. Thanks a lot.
24. Juli 2026
Antwort von Richer Sounds - Websales
Thank you for your wonderful feedback
Great communication in relation to…
Great communication in relation to confirmation of purchase and delivery date.
Quick delivery and well packaged.
Great product information. To date very pleased with purchase.
24. Juli 2026
Antwort von Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service, easy to order online and quick delivery
My item was delivered 4 day before the estimated date.
24. Juli 2026
Antwort von Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Ordered a Samsung S90F 65-inch TV but…
Ordered a Samsung S90F 65-inch TV but found it was not an improvement over my existing LG OLED. However, for a family member, I requested an exchange for a TLC CL8K instead, and the picture quality and sound improvement were dramatic, not to mention Dolby Vision, which I can't believe Samsung doesn't include! Richer Sounds are always happy to help with exceptional customer service, whoever picks the phone up at their end!
23. Juli 2026
Antwort von Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Replacement TV
When I had a problem with a new TV installed in a motorhome, Richer Sounds' service was excellent offering me a replacement TV which I accepted. I will use Richer Sounds again.
24. Juli 2026
Antwort von Richer Sounds - Websales
Thank you for your 5 star review!
Excellent value and customer service.
Very prompt service and value as always from Richer Sounds. The Roksan Attessa 1g CDT and Integrated amplifier are now hooked up to my Monitor Audio Bronze 5 floorstanders - bought from Richer Sounds Milton Keynes back at the end of 2016! All good!
24. Juli 2026
Antwort von Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Antwort von Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service
As always Richer Sounds always deliver an excellent service. No issues from start to finish.
15. Juli 2026
Antwort von Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Easy you order
Easy you order. Swift communications and updates. Delivery service was exceptional, friendly and professional.
24. Juli 2026
Antwort von Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Good as new
Found the headphones I was after, marked as refurbs but as far as appearance and performance is concerned, they're as good as new, with the same guarantee and almost 30% reduced. More than satisfied
6. Juli 2026
Antwort von Richer Sounds - Websales
Thank you for your wonderful feedback
Just the best company ever
Just the best company ever! Great business model. Their customer service is first-rate. Nothing is too much trouble. The whole experience purchasing from them was smooth, easy and extremely pleasant. 5 star to after sales too!
17. Juni 2026
Antwort von Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Antwort von Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
I knew what I wanted
I knew what I wanted, so didn’t go to the local shop, but bought on-line. Paid to have item delivered on the Monday ( from Friday), but was left by front door on the Saturday.
This was fine, but if we were away for the weekend it may have been taken.
24. Juli 2026
Antwort von Richer Sounds - Websales
Thank you for your wonderful feedback
Antwort von Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Antwort von Richer Sounds - Websales
Thank you for your 5 star review!
Antwort von Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Hard to fault
Hard to fault - competitive prices and very efficient service. Happy to recommend.
22. Juli 2026
Antwort von Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
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