Great on the phone, promised attendance same day and quoted a price. (Can’t understand why first hour charge inc call out fee, labour & parts would be same rate for subsequent hours tho?). Turned up... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My call was answered courteously and everything was explained and my options outlined fully. Raymond the locksmith arrived within two hours as promised and examined the old lock which was beyond repa... Mehr ansehen
In a very stressful situation I was immediately put at ease. I had tried a couple of other listed locksmiths who advertised 24 hours call outs only to be told no one was available but this company cam... Mehr ansehen
Contacted them and received confirmation an engineer would be out between 12pm-5pm Saturday, no one turned up and no contact was made. Called them again Sunday morning, was told they would get back to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are a national company with the highest standards, and resources to deal with any problem, but because we have a network of engineers throughout the country we're always local and close by for our customers.
Kontaktinformationen
Vereinigtes Königreich
- 0808 208 1009
- customerservices@rightio.co.uk
- www.rightio.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 32 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very efficient
Very efficient booking the job in, good availability so didn’t have to wait long for the plumber. The chap was friendly, knowledgable and conscientious. A good standard of work and another job done. Thank you.
My first experience using Rightio
Excellent from making the appointment to the very end. Prompt call service, quick appt availability and all costs, plans fully explained throughly.
The engineer was very helpful and…
The engineer was very helpful and efficient would recommend your company
PHONED THIS COMPANY FOR A PIPE LEAK
PHONED THIS COMPANY FOR A PIPE LEAK, THEY CAME GIVE ME A PRICE, I PAID £1,000 DEPOSIT , THEY COME TO DO IT & SAID THEY COULD’NT DO IT AS FOUND ASBESTOS THEY WERE’NT REG TO REMOVE IT, SO GOUND ANOTHER COMPANY TO DO THE JOB , STILL FIGHTING TO GET MY £1,000 DEPOSIT BACK & STILL PHONING MY PARENT’S HARASSING THEM SAYING THEY STILL OWE ANOTHER £500…… FOR WORK THEY DID’NT EVEN CARRY OUT…..COWBOY’S STEAR CLEAR OF THIS COMPANY
Scamming overpriced bunch of Cowboys.
After phone call describing problem, leaking toilet cistern I asked foe quote to change and replace cistern. Quoted £178.00 plumber came round after 1 1/2 hrs looked & said will go and get replacement. Rightio phoned me 1 1/2 hrs later saying it would now be £408.00. !!! I said no way Pedro cancel all. They said debt collectors will be in touch. I bought new cistern plus flexi pipe £ 37.00 all in. Took me 1 hour to fit. This firm is to be avoided.
The communication and booking procedure…
The communication and booking procedure was clear and user friendly. Different options were available e.g. phone and email. Good time keeping and customer was kept up to date regarding arrival times. Plumber was professional and polite. He immediately identified the problem. Had a spare unit in his van and stopped the leaking systern. Everything was dealt with in a timely manner. An excellent service and would recommend this company.
Gas engineer dishonest and didn't…
Gas engineer dishonest and didn't service my boiler properly. I contacted the manufacturers of my boiler to enquire correct procedure which the engineer didn't do. He also lied. Stay clear of this company
The plumber himself was lovely but I…
The plumber himself was lovely but I didn’t realize this was a huge company as I called them via an ad in a local pamphlet. They also try to sell you boiler insurance which is most probably a scam. High price for what it is too.
Avoid this company if you can
Avoid this company if you can, in particular if you have elderly parents. Their business model seems to be to target elderly customers & exploit them. They took a £1K deposit off my 89 year old Dad a month ago and still haven’t refunded it despite me calling to cancel the order.
Great service from start to finish also…
Great service from start to finish also learnt a few things as well which always helps booking nice an easy process great technicain who was super helpful and quickly and efficiently fixed the issue would highly recommend
Never again
I called your company, I think on the 9/5, to arrange for a plumber to come and give me a quote, he arrived 14/5 and told me he would submit his assessment to the company, and they would get back to me. I called on the following Monday 18/5 to find out what was happening and I was told they would get back to me by lunch that day. Today is 26/5 and I still haven't had a quote. This means that I haven't been able to use my bathroom for over 2 weeks and have had to rely on my local gym.
Boiler
It was a struggle at first trying to find right item but they never gave up and kept me informed
Money for Nothing
I called them out because I had intermittent hot water and no pressure. Guy came and messed about with pressure for about 15 mins. An hour later no different and no hot water at all. Rang back but not interested. Just trying to sell me a new boiler. £200 down the drain- literally. Will not recommend.
Very quick and effective service
Very quick and effective service, honest and to their word
The service was efficient and speedy
The service was efficient and speedy. The engineer did the job with care and explained what he was doing. Really impressed.
Great engineer
Engineer was friendly, professional and fixed the issue promptly.
Really good service
The shower was broken and needed a new thermostat valve The engineer turned up on time very knowledgeable had the problem sorted quickly left no mess very happy
The engineer was very professional
The engineer was very professional and completed both jobs within the hour. Plumbed my dishwasher in and fixed a leak in my downstairs toilet. He was very knowledgeable and gave great advice.
He was dressed very professionally and left everything in an immaculate condition. Excellent service.
My experience with Rightio has been awful
My experience with Rightio has been extremely disappointing and distressing. Following works carried out at my property, multiple issues arose which have required independent inspections, remedial quotations, and ongoing attempts to rectify the situation. What should have been a straightforward job has turned into months of disruption, stress, and additional expense.
The matter has now been ongoing for several months, with very little meaningful resolution despite repeated communication and evidence being provided. I have had to involve my bank under Section 75 of the Consumer Credit Act and arrange further professional assessments due to concerns regarding the workmanship and resulting damage.
The ongoing delays and lack of resolution have had a serious impact on my wellbeing and home environment. I would strongly advise anyone considering using this company to thoroughly document all works, communications, and payments from the outset.
He let me know what he was doing every…
He let me know what he was doing every step of the way thanks for that
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