Een schandalige manier van geld aftroggelen. Niets deugt wat ze op de site zetten . Je wacht er een maand op. Via mail contact krijg je AI antwoorden en altijd heel netjes opgesteld maar nooit een ant... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I just received the gorgeous shirt but upon trying it on, realized I'd ordered the wrong size as it's much too large for me. I have now requested an "even exchange" for the same shirt but one size sm... Mehr ansehen
You should NOT make returns so difficult. It discourages customers from buying from you if they cannot return merchandise. If you want loyal customers, make it easier to return items not hard. Do n... Mehr ansehen
I've ONLY just ordered so can't speak to quality, service, or satisfaction with the garments, but they are lovely and exactly my style which is hard to find. The order process was way easy, and the... Mehr ansehen
3,2
Akzeptabel
1413 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Roselin Mode ?
Een schandalige manier van geld aftroggelen. Niets deugt wat ze op de site zetten . Je wacht er een maand op. Via mail contact krijg je AI antwoorden en altijd heel netjes opgesteld maar nooit een antwoord op jouw mails .Het is volledig list en bedrog . NIET KOPEN ! Hetzelfde als Marwadi , ze hebben precies dezelfde methodes . Ik heb het doorgegeven aan Radar .
23. August 2026
Bewertung ohne vorherige Einladung
Low quality and will not give you a return
I ordered a dress and the quality of the dress and material was extrememly bad and the fit was awful. I asked to return. They didn't answer for over a week after multiple emails. Finally they asked me to send a picture, which I did. Then they offered me 20% of the return after I paid to send back, which would be a loss to me. Then they said I bought during a sale which I did not. Still no return. I am having my credit card company get me the return now. Do yourself a favor and stay far away from this company.
2. Juni 2026
Bewertung ohne vorherige Einladung
I never got my order
I never got my order, and you took the MONEY!!you gave me a tracking # of 420983698261290400230016017, It will not wook.Other # you gave me are,HBQDBOO416247,
You can get me at telsarruny2@gmail
Thank you. Beth Burke
4. Mai 2026
Bewertung ohne vorherige Einladung
JUST WHAT I WAS LOOKING For
Beautiful selection of all styles - found Things to buy I wouldn’t normally but I plan to.
20. April 2026
Bewertung ohne vorherige Einladung
Country code
Country code? The clothes are fine - when I’ve been able to squeak by whatever the hell they mean by “country” code.
I was about to by 6 items … but gave up.
I have no idea why Roselinlin wants to lose sales over something this stupid.
16. März 2026
Bewertung ohne vorherige Einladung
This is my second purchase
This is my second purchase. Love the cute styles. Very satisfied.
25. Oktober 2025
Bewertung ohne vorherige Einladung
Stylish and affordable
Stylish, elegant clothes, available in cotton and linen at reasonable prices
8. Juli 2025
Bewertung ohne vorherige Einladung
Very easy to order
Very easy to order. Have been very happy quality of clothes. Prices are affordable. Just takes a while for delivery. Always anxious to receive.
17. Juni 2025
Bewertung ohne vorherige Einladung
honest
honest, helpful and constructive? How about not selling terrible quality clothing and not answering requests to return the item???? This should be reported
11. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Roselinlin
Dear Customer,
Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.
Please be assured that we take your concerns seriously and are committed to resolving this matter. While you may have lost confidence in our process, we want to make things right. We can assure you that we are a legitimate company and our business is completely legal and compliant.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We want to assure you that we do respond to every message we receive, and it is possible that our response may have been overlooked or gone to your spam or junk folder. Sometimes email operators identify our emails as advertising emails and automatically block our emails.
Upon checking, our colleague has previously replied to you before. Please check your mailbox, maybe it is in the spam folder.
We are committed to providing our customers with a hassle-free returns process.
If you need to return, you may check our return policy and how to return via https://roselinlin.com/information/return-policy
Regarding this issue, our representative have sent an email to you and discuss about a better solution, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
If you need assistance, please feel free to contact us by chat or by email at service@roselinlin.com. We will reply to you within 24 hours.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.
Best regard,
Timmy
ROSELINLIN
Love the clothes
Love the clothes. Have purchased other items previously and have been very happy.
1. Juni 2025
Bewertung ohne vorherige Einladung
I knew exactly what I wanted to order…
I knew exactly what I wanted to order and it took less than 2 minutes to complete
19. Mai 2025
Bewertung ohne vorherige Einladung
I am not able to return 2 pair of pants…
I am not able to return 2 pair of pants that are way to big for me and are not linen! Return is impossible
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Roselinlin
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We're very sorry to hear that the pants did not meet your expectations in size or fabric.
Please note that the materials vary by item, and the fabric details are listed on each product page. Upon checking, the pants you ordered are made of 100% cotton, not linen.
Regarding sizing, we understand the importance of fit. We include a “Size Guide” with detailed measurements on each product page to help customers find the best match. Comparing these with your own measurements before purchase can help ensure a better fit.
As for your return, we do support returns. You submitted a return request, and we sent you the return label via email on May 1st. We see that the label was used and your return parcel is currently in transit. Once our return center receives and inspects the package, your refund will be processed within 3–7 days.
We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by email at service@roselinlin.com. We will reply to you within 24 hours.
Best regard,
Ashley
ROSELINLIN
Great assortment
22. März 2025
Bewertung ohne vorherige Einladung
Found a new item
Found a new item I wanted and was able to afford it.
19. Februar 2025
Bewertung ohne vorherige Einladung
STAY AWAY, SAVE YOUR MONEY
I got scammed, product nothing like what’s advertised, company will not refund or return the items. Only gave them one star so I could proceed filling this out. Save your money stay away.
12. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Roselinlin
Dear Customer,
Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.
Please be assured that we take your concerns seriously and are committed to resolving this matter. While you may have lost confidence in our process, we want to make things right. We can assure you that we are a legitimate company and our business is completely legal and compliant.
If the item you received is not the same as the product advertised, then could you send the photos to our customer service center? We'd like to offer you a satisfied solution after checking.
We are committed to providing our customers with a hassle-free returns process.
If you need to return, you may check our return policy and how to return via https://roselinlin.com/information/return-policy
If the return process does not work. You can contact our customer service team and explain the situation in detail, including the reason for requesting return and any relevant order.
We are sorry that we cannot find any orders under your name. Please confirm if you made a purchase with us. Could you please provide us with your order number or email so we can verify it?
If you need assistance, please feel free to contact us by chat or by email at service@roselinlin.com. We will reply to you within 24 hours.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Thank you again for your feedback on this issue. We always strive to provide prompt and efficient service to our customers.
Best regard,
Timmy
ROSELINLIN
Poor quality merchandise
Poor quality merchandise. nothing like written description or photo's. Three very disappointed granddaughters did not receive Christmas gifts
22. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Roselinlin
Dear Customer,
Thank you for purchase and for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items. But we have been paying attention to the quality issues and keep working on improvement.
If the items that you received are not the same as the description or photo's, could you please send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
We appreciate your cooperation and we'll do our best to make things right for you. Thank you for bringing this to our attention.
If you need assistance, please feel free to contact us by chat or by email at service@roselinlin.com. We will reply to you within 24 hours.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Thank you again for your feedback on this issue. We always strive to provide prompt and efficient service to our customers.
Best regard,
Timmy
ROSELINLIN
Don't go near this place
Don't go near this place. There is no way to track or correspond... pretty sure I got scammed. I will be contacting my credit card and canceling... and, oh yeah, they have my credit card number... scumbags.
20. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Roselinlin
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by order tracking.
Please note that we are a legitimate company. We will by no means get access to customer's credit card number. All the payment process is encrypted. Please don't worry.
It seems that we do not find any order under your user name. Could you provide us with your order number to check?
You can track your order by email address and order number at this website : https://roselinlin.com/order-query
Or please check the following advices:
1 Ensure there are no spaces before or after your email address or order number.
2 Double-check that the number 0 in your order number is not mistaken for the letter O, and vice versa.
3 Confirm that your email address is entered exactly as it was during order placement, including capitalization. Incorrect capitalization, especially for the first letter, may prevent us from recognizing your account.
4 Clear your browser's cookies and cache, then try logging in again.
If you can not track/view the order online, don't hesitate to contact us again.
If you need any assistance with the order, you can contact us by chat for quick response or by email at service@roselinlin.com. By email we will reply to you within 24 hours
Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
Best regard,
Louisa
ROSELINLIN
terrible service my order or i am contacting my bank for my money
i paid w/ my credit card and now i have nothing from this company. and to find out anything you get to pay for information with your card again. i want what i ordered and pd. for. or i want my money back not a phone # or anything without paying again, bad business!!!!!
26. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Roselinlin
Dear Customer,
Thank you for purchase and for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Please note that our customer service is totally for free. None of the chat or email channel will charge you for service fee. Any entity who charges you for service will not be our official service channel. Please check carefully and contact our official chat or email for help.
If possible, please send us a screenshot of the service agent who charged you for the service, we will check for you.
Upon checking, your order was shipped out in 28th Oct and it's in normal transit. The parcel has arrived at local post office in 8th Nov. It's likely to be delivered in the recent few days.
Regarding this issue, our representative have sent an email to you with detailed shipping information, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
If you need assistance, please feel free to contact us by chat or by email at service@roselinlin.com. We will reply to you within 24 hours.
Thank you again for your feedback on this issue. We always strive to provide prompt and efficient service to our customers.
Best regard,
Louisa
ROSELINLIN
It was easy to do an order online
It was easy to do an order online. I really like the clothes that are offered.
5. November 2024
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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