Een schandalige manier van geld aftroggelen. Niets deugt wat ze op de site zetten . Je wacht er een maand op. Via mail contact krijg je AI antwoorden en altijd heel netjes opgesteld maar nooit een ant... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I just received the gorgeous shirt but upon trying it on, realized I'd ordered the wrong size as it's much too large for me. I have now requested an "even exchange" for the same shirt but one size sm... Mehr ansehen
You should NOT make returns so difficult. It discourages customers from buying from you if they cannot return merchandise. If you want loyal customers, make it easier to return items not hard. Do n... Mehr ansehen
I've ONLY just ordered so can't speak to quality, service, or satisfaction with the garments, but they are lovely and exactly my style which is hard to find. The order process was way easy, and the... Mehr ansehen
3,2
Akzeptabel
1413 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I ordered a top from Roselinlin because…
I ordered a top from Roselinlin because I loved their styles. I was so disappointed in the quality of the fabric
that I gave the shirt to Goodwill. I love their styles but hate the low quality of their materials.
15. September 2023
Bewertung ohne vorherige Einladung
Antwort von Roselinlin
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by quality.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
We apologize that you did not have a good shopping experience with us. We will try our best to improve our products and services quanlity.
If you are not satisfied with the quality, please feel free to contact us by chat for quick response or by email at service@roselinlin.com. By email we will reply to you within 24 hours.
We will do our best to find the best solution for you.
Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding. We believe that our company will make better progress due to valuable customers like you.
Best regard,
Louisa
ROSELINLIN
Love the prices and linen at affordable prices!
The prices and quality of the linen looks amazing. I have not received my order yet as I just made the purchase. Hoping that it arrives soon, I'm excited!
30. März 2024
Bewertung ohne vorherige Einladung
Confusing using coupons
Confusing using coupons, New10, SAVE10 neither seemed to be available when I put the code in at checkout. Otherwise, you'll have to wait to see what my wife thinks, they are gifts. I hope your return policy is good.
28. März 2024
Bewertung ohne vorherige Einladung
Love the products
Love the products. Great price. Easy to contact. Pleasant manners.
Bit slow on delivery.
28. März 2024
Bewertung ohne vorherige Einladung
Easy and fun!…
It was very easy to select and order my items. I have purchased items from Roselini before and have never been disappointed. Can't wait to get my new spring clothes. Thanks Roselini!
26. März 2024
Bewertung ohne vorherige Einladung
Beautiful products that are affordable
Beautiful products that are affordable. A website that is easy to place an order and pay.
25. März 2024
Bewertung ohne vorherige Einladung
Check Out Experience
The checking out experience was quick and easy...It would be good to get an Invoice instead of the details of the purchase in the body of the purchase confirmation email.
24. März 2024
Bewertung ohne vorherige Einladung
It was soooo easy to navigate my order.
21. März 2024
Bewertung ohne vorherige Einladung
Easy to find what you are looking for!
The website makes it easy to find what you are looking for. Great prices and good quality.
29. Februar 2024
Bewertung ohne vorherige Einladung
I am still waiting for my order that…
I am still waiting for my order that has not even shipped yet that i ordered on the 11th of February
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Roselinlin
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any inconvenience caused by the delivery issue.
I’d love to confirm more details about the issue you mentioned. Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.
Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment. Due to the peak shopping season, the item may be delayed due to inventory constraints. You can check the shipping policy here: https://roselinlin.com/information/shipping-delivery.
We understand how important it is for our customers to receive their orders in a timely manner. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.
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Thank you for your reply. Regarding this issue, our representative have sent an email to you and discuss about a better solution, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
If you need additional assistance, please feel free to contact us by email at service@roselinlin.com. We will reply to you within 24 hours.
Best regard,
Ashley
ROSELINLIN
Love the clothes
Love the clothes and shoes. Will wait until I receive my 1st order.
Thx
20. Februar 2024
Bewertung ohne vorherige Einladung
Success
I received the correct size (XXL) and color (red) of shirt a kitten jumping out of a sweat shirt on Valentine's Day. She's so cute! She's very comfortable, too. Thanks!
14. Februar 2024
Bewertung ohne vorherige Einladung
Great products
Great products, but expensive shipping.
15. Februar 2024
Bewertung ohne vorherige Einladung
This is a weired company, do not buy anything from Roselinlin.
Last year I bought clothings more than $200 from Roselinlin. it took twenty days to receive these clothing. These clothes are wrong size and low quality. Some much like plastic clothes and do not look like the clothes in Roselinlin in FB photos. I wrote an email to them requesting a return, and they did not give me the return code until the 20th day. I calculated that the time had already exceeded the refun period given by Roselinlin, so I had no choice but to throw all the clothes in the trash can.
17. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Roselinlin
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We are deeply sorry that you are not satisfied with our product and service. What we have been trying to do is to make you have a good experience of shopping.
Please note that we are a legitimate company.
Unfortunately we are not able to find your order with the user name. It would be appreciated if you could send us your order number to check.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Please note we do not use standard size. Every item has its own size chart. Some of the items has smaller measurements than standard size, and some larger.
Items can be returned within 30 days from the final delivery date of the last parcel (except for final sale items, accessories, bags, underwears and swimwear).
For the return policy, you can check it here: https://roselinlin.com/information/return-policy
Customer only needs to CONTACT us for return authorisation within the return limit. As long as you get the return authorisation, it does not matter that much if you actually send back the order a little bit later.
If customer meet any issue during ordering, please feel free to contact us by chat for quick response or by email at service@roselinlin.com. By email we will reply to you within 24 hours.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or got to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding. We believe that our company will make better progress due to valuable customers like you.
Best regard,
Louisa
ROSELINLIN
Excellent quality
The quality of items I ordered from Roselinlin are excellent! The packaging is also excellent. Upon seeing the quality of my first order, I immediately placed my second order which I had queued up in "the cart".
9. Februar 2024
Bewertung ohne vorherige Einladung
Awesome website
Awesome website, easy to use, nice selection!
29. Jänner 2024
Bewertung ohne vorherige Einladung
Carolyn's review.
It was quick and easy. The sizing was detailed; you didn't have to guess about what size should fit you.
25. Jänner 2024
Bewertung ohne vorherige Einladung
The product I bought is not in another…
The product I bought is not in another store, so it's special.
18. Jänner 2024
Bewertung ohne vorherige Einladung
I had looked at this item before
I had looked at this item before, but what sold me on buying it was the discounted price.
16. Jänner 2024
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
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