Routine Wellness Bewertungen 

429
TrustScore 3.5 von 5

3,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I canceled my subscription 7/2024 and got a charge from them for a product I didn't order for $49.32. I asked for refund and an explanation. There response was vague and wanted shipping label and ord... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

As I have been getting older, my hair has been getting so thin and frail. I was finding pieces of my hair everywhere- on my clothes, pillow and everywhere throughout the house. I was desperate to fi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The fact that I could purchase the sample pack first.. I was then sold on the product itself plus the scents to choose from are delicious (customer service replied quick when I asked a question)

Bewertet mit 3 von 5 Sternen

I have normal hair but have always had a lot fall out during shampooing or brushing. As I get older, post menopause, I was concerned it was getting thinner and possibly wouldn't grow back. I got sucke... Mehr ansehen

Unternehmensdetails


Kontaktinformationen

3,6

Akzeptabel

TrustScore 3.5 von 5

429 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 26 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,6

Alle Bewertungen

(429)

266 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Coconut Vanilla fragrance smells awful

I have used the shampoo and conditioner for about 2 months and have not seen any difference in hair shedding. They tell you to use it for 3-4 months, or even up to 6 months as recommended by dermatologists, to see a difference but their return warranty is only 30 days so the warranty doesn't even cover that period. The smell of the Coconut Vanilla is horrible and I can't even describe it, but after shampooing the smell lingers and gets worse. I contacted them but they would not even offer to send me a different fragrance, just said sorry it's been over 30 days so no returns or exchanges. Not worth the money I wasted on these products. Beware!

27. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I purchased the Vanilla Coconut scent…

I purchased the Vanilla Coconut scent shampoo. When I opened the bottle of shampoo, it smelled like a chemistry experiment that went bad.I couldn’t use this product. The travel size samples of shampoo and conditioner smelled just as bad. When I contacted the company and asked what they changed I was told the scent was altered per customer requests. I find that hard to believe since I used this scent for over a year. The shampoo’s scent smelled like vanilla coconut back then. I will discard this product and will do no further business with this company. By the way, Routine Wellness can no longer claim that their products can grow hair per NAD (National Advertising Division).

8. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My order was never shipped to my…

My order was never shipped to my preferred shipping address since DAI Australia apparently does not leave parcels in Auspost parcel locker/post office (how would I even know this terms and conditions?!). My parcel was left in a depot that is very inconvenient for me for self collection since I work long shifts with basically very limited weekdays off. I Am going in circles communicating with DAI and Routine wellness support team and none of them is of help to my concern. I requested for a refund from Routine Wellness but the support person kept saying they can organise a replacement. I have explained that with replacement, my order will never be shipped to my preferred address and it will be the same pain I have to go through again! It has been very frustrating on my end..especially when there was also an error of putting incorrect shipping address for my order! I will never make any more purchase from this company again!!!!! My refund request has not been approved either!
Poor delivery service/communication

6. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't bother with this product

I've been using the shampoo and conditioner for over a year and I can honestly say there is absolutely no difference. I'm going to use up what is left as it is quite expensive, but I won't be buying any more.

11. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid these products! More hair loss than ever!

After experiencing hair loss I searched the internet for anything that could help. It’s soul destroying watching your hair fall out at any age but my daughter had also been experiencing this and she’s not even 18.

Facebook was full of ads and Routine Wellness was the one that came up regularly (in fact there isn’t one negative comment on any of their posts strangely 🤔 ) so I purchased the bundle with large shampoo and conditioner in orange blossom and the free travel size bottles in coconut.

Their terms state there is a 30 day money back guarantee if results were not as expected and you could get a full refund. As it’s quite an expense for the product, that was really appealing to me.

Saw that they also add automatic renewals which I cancelled as soon as I ordered as this in itself is a bit of con as people might not read the small print and then have unexpected amounts coming out of their bank account!

My self and my daughter gave the product a month and in that time found we were losing more hair in the shower and more in the hair brush! It left our hair flat (not soft or even stronger) and the scent of the coconut one was awful! It stripped my hair of its natural colour and shine. The hair felt really coated in the product but not in a good way.

My daughter has completely different hair to me (hers is straight and thick) mine is wavy and thick and prone to frizz and she was also experiencing more hair loss and felt her hair was just flat and greasy feeling.

I asked if I could return the bottles and they said I could but postage would be at my own cost. The only address to return them is in the US! The postage would be £35 in order to get £31.99 back! Routine have refused to offer free postage or a refund which is an absolute scam and goes against their money back guarantee.

So I’m left with bottles I refuse to use due to them being just awful and I’ve lost £31.99!

I’ve switched shampoo and already see less in the shower! Using OGX and my hair feels lovely. Less hair loss too.

Anyone experiencing hair loss should avoid this company! There’s no quick fix and I know shed is natural and goes in phases but I think a month is a reasonable amount of time to trial a new routine and I felt these products aren’t it!

Also didn’t feel using this would be a quick fix as I know you need to sleep well, eat a really healthy diet and get blood work done (all of which I’ve done) and this didn’t provide any strength to my hair and actually made my scalp red at the parting.

Looking on trust pilot it seems lots of positive fake reviews have been removed and I’m sure if I posted my genuine feedback on Facebook on how these products create more hair loss they would also be removed.

Avoid buying at all costs!

27. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Didn’t work for me

Bought shampoo claiming to assist with shedding & thinning hair which the marketing claimed it did. No improvements for me after 7 months of use. Interestingly nothing on the bottle about it being for thinning hair, makes me wonder if they are selling the same product for all sorts of issues. Disappointing.

5. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor customer service

Poor customer service. Parcel never arrived said because of my address which routine had confirmed right address. 10% refund all of 3 10p. 3 weeks in no package.they have sent another. Won't use again. Said I'm to raise a compensation claim from courier when my first package is on way back to them. Poor poor service

1. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

The products are good, but...

The products are good, but I didn't receive an email prior to my subscription repeat and the first I knew of the repeat order was a PayPal email confirming payment. I wanted to delay my order as I don't need a refill yet and I would have liked the opportunity to try another scent, but wasnt given this opportunity. I have now cancelled my subscription.

2. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This shampoo smells awful doesn’t work

This shampoo smells awful. I gave it a shot for several months anyway and saw no improvement. It is really overpriced for the tiny bottles you get too. Also, watch out for their auto shipments. I couldn’t get back into my account to cancel and I was sent a second box. $80 for 4 tiny bottles and they will of course charge you to return it. It was a ripoff.

30. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The Shine Came Back First

The first thing I noticed was better hair shine. Then I realized shedding was decreasing and hair growth was becoming visible. Frizz has also softened, making my hair easier to manage.

20. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have color treated hair and finding a…

I have color treated hair and finding a shampoo that does not fade my color was nearly impossible. Routine Wellness shampoo is so gentle and the plant based formula keeps my color bright and my hair moisturized at the same time and i finally found my forever shampoo.

4. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Reduces shedding

Been using the shampoo for 6 months now and definitely noticing a big difference. My hair used to shed a lot and would frequently clog up the shower drain. That hasnt happened in months now. It doesnt make hair thicker, but its reducing shedding a lot, which is just what I needed.

So far tried a limited edition scent (i think it was Peony?) And coconut & vanilla. The latter in my opinion does not smell good. So sticking to the floral scents.

25. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Didn't work for me

I used the supplements and the shampoo and conditioner for about one year and didn't see any improvements in some areas of thinning hair...so disappointed and I stopped using it.

2. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My hair went frizzy

Hair went frizzy. Lack of lustre. Used two bottles of each. I hope my fair comes back to normal. Stopped using about month ago. There were good reviews but I did notice other peoples review were same as mine so decided to leave a review. My hair is curly and short now it’s frizzy and short very hard to do anything with.

21. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Stick it out!

I was hoping for quicker results based on some of the reviews, but I saw no improvement whatsoever for at least 6 months. I thought I might have seen less shedding around the 8 month mark so I decided to stick with it for a full year. Around 9 months I was certain things were improving and at 1yr I am so happy! I am losing what I would say is a "normal" or even less than normal amount. It was a frustrating course but glad I stuck with it!

17. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Awful product. Awful company

Had a severe reaction to these products. Spoke to the company who advised to keep using it I will get used to it. BIG NO terrible attitude of customer service.
Shampoo and conditioner. Make my hair lack lustre and was straw like texture. I would definitely not recommend this company or the products.

13. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Really didnt rate this shampoo

Really didnt rate this shampoo, didnt make my hair any thicker
Hair didnt feel great either, struggle witj greasy hair and it definitely didnt help unlike my old shampoo, so have gone back to use omg that again.

Subscription was sent out again which I didnt want and was asked to return the unwanted order, but obviously cant return it as there not a uk company!

14. Februar 2026
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr