I was informed that previous tenants had lost the Estate Parking Permits, new tenant moving in so I needed new permits Charlie Wildney sorted all my issues , new permits ordered & Parking Control Co... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Stacy Head has been managing my account for many years and is always helpful and super fast to respond, she helps to provide any documents I need and offers really good customer service. It’s nice to... Mehr ansehen
Excellent service by Jane Messenger & Ania Staniszewska from Red Rock Estate & Property Management, 2 day turn around from making payment for our sales management pack to receiving it. Prompt replies... Mehr ansehen
Absolutely shocking that some people have given 5 stars! I honestly doubt the genuineness. RRPM has been 'managers' for almost a year now. The building has not been cleaned for months now. The main e... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Red Rock Estate & Property Management is a market leader offering a comprehensive estate and property management service to both the residential and commercial leasehold and freehold sector across London and the South East since 2009
Kontaktinformationen
Red Rock House, CO16 0AT, Essex, Vereinigtes Königreich
- 03331235670
- enquiries@rrpm.co.uk
- www.rrpm.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Always a positive experience…
Stacy is always reliably helpful and friendly.
Quick resolution
Our dealing with Stacey have been really smooth. If she wasn’t able to call back, she was always responsive on emails and was able to resolve our situation quickly and efficiently. Thank you.
Stacey Head was very helpful and…
Stacey Head was very helpful and efficient. Very pleasant.
Beverley Barnard was very useful in…
Beverley Barnard was very useful in managing my affairs / account
Invoice query
I had a recent query regarding invoice payments and Stacy was very helpful and rectified my issue without delay. Thank you Stacy.
In my dealings with Stacy
In my dealings with Stacy, I can honestly say I found her to be very professional, willing to help, informed and approachable.
Jason
Stacy was extremely helpful and called…
Stacy was extremely helpful and called back when promised.
We sorted the issue and then followed up
Great services
Stacy from the accounting department was very helpful and friendly. Speedy reply via email and calls. Highly recommend!
Stacey head is very professionnel
Stacey head is very professionnel
She is help me with my query account
Thank you
Warm Response Counts
I emailed RedRock about payment of my service charge and did not actually expect a response. Stacy Head in Accounts Department responded to confirm receipt of my message, assuring me also that she would include a note on the payment in my account. Her response was prompt and the tone vary warm. This is much appreciated.
Helpfulness appreciated.
Stacy in accounts is always very efficient and helpful. Thank you! It makes a process stress free which is much appreciated.
The Best Company
It is the best company I have ever had contract with.
The company is really supportive, staff is helpful. Purchase Ledge Team-just BRILLIANT. It is really great pleasure to have business with them.
Helpful and Responsive Team
We have provided Grounds Maintenance services to Red Rock for many years and find the team to be very helpful and friendly. The Purchase Ledger team respond to and resolve any queries quickly and keep us in the loop at all times. Thanks Megan for your help yesterday 😊
You are always prompt on any queries…
You are always prompt on any queries and payments.
Thank you very much to Megan Parrish…
Thank you very much to Megan Parrish for her professionalism and always helping me with invoices.
She keeps me updated and send me an email for confirmation.
She is A*
Unexpected Bill Handled Well
I have an apartment in London and the previous managing agents were a nightmare. Out of the blue I received an unexpected invoice from Red Rock who I was unaware had taken over the service. I was hopping mad but I was delighted to find someone who was actually interested in helping me. Beverley was lovely, understood my problem, and set the wheels in motion to resolve the issue. Service as it should be, thx Beverley
Great service from Kaine
Great service from Kaine - fast, efficient and reliable. Another great experience with Red Rock. Thanks.
Water problem in Charlotte Court
Richard did exactly what he said he would do to fix the water problem. Very responsive and incredibly help.
Prompt and professional service
Stacy Head returned my call promptly and quickly and professionally resolved my account query.
Great communications from Stacy Head
Stacy Head was quick to respond to my email and assured me every thing had been taken care of and my account had been updated. It was very good to receive a reply and I thank her.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








