Fast delivery - purchases well packed - I’m pleased with the products chosen. Just one unfortunate circumstance - the dragonfly brooch is much brighter than shown in the photo. I would have preferr... Mehr ansehen
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Fast delivery - purchases well packed - I’m pleased with the products chosen. Just one unfortunate circumstance - the dragonfly brooch is much brighter than shown in the photo. I would have preferr... Mehr ansehen
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Wanted to adopt, we have had 8 cats over the years all died between 17yrs and 19yrs, even the receptionist said could she live with us as everyone seems to live a long and happy life. Therefore being... Mehr ansehen
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While I understand the RSPCA probably get an overwhelming number of people calling to donate items, the attitude of staff who handle those calls need to be checked in on. We called to donate a number... Mehr ansehen
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Reached out to the RSPCA today and was surprised at the speed of response. The information supplied was passed on to the person I was asking about and well recieved. A wonderful organisation that I t... Mehr ansehen
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At the RSPCA, we’re proud to be there for every kind— from pets in need to wild animals who need urgent care. Every day, our dedicated teams work tirelessly to protect animals, prevent cruelty, and offer hope in situations that are often distressing and complex. As a charity, we face difficult decisions about how to use our limited resources, and we must prioritise the most urgent and serious cases of abuse or neglect. This sometimes means we can’t attend every call, no matter how much we wish we could. When we’re unable to be there in person, we’ll help in other ways—offering you support, directing you to organisations that can help fast, and, when it’s safe, empowering you to take an animal to a vet. These shared efforts truly make a difference. We’re incredibly grateful for the kindness, patience, and support shown by the public. Together, we can continue to speak up for animals, protect those in need, and build a better world for every kind.
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My experience trying to help an injured baby deer on the A47 was deeply distressing and traumatic for both the animal and myself.
I found a frightened and limp baby deer by the roadside and immediately tried to do the right thing. After being bounced between 101 and 999 with the police failing to ever show up, I finally reached the RSPCA. Instead of receiving help, the call handler was completely rude and even laughed at me.
Even though I had pulled over with my hazard lights on to shield the deer from passing traffic, she complained that they were an hour away and told me to find a vet on a Sunday. When I pointed out that my job was to report the emergency and that coordinating help was supposed to be theirs, she brushed me off.
She transferred me to a vet who claimed they could not help because it was wildlife, and then asked me to pick up the injured baby deer and bring it in myself. I could not even do that because I had my dog in the car. Her final response was cold and incredibly upsetting. She stated that the deer would just have to stay the way it is and callousley mentioned something about utilising it, which clearly meant putting it down or leaving it to die.
It is heartbreaking that an organisation supposedly dedicated to animal welfare left a suffering animal to its fate while treating a concerned member of the public with utter contempt. I will never donate a single penny to the RSPCA again and I strongly advise everyone else to do the same.

Antwort von RSPCA (England and Wales)
I would give them zero if the system would let me.
An organisation with over 152 million in donations each year, with extra from our taxes and a bit more from our taxes via Gift Aid, and they refused to go check on a 6 different reports about 2 people who eventually got prosecuted by the police for animal abuse and cruelty. Only took 3 rabbits, 6 dogs and god knows how many others to starve to death in the house before they bothered themselves, and only because the paper was present.
Two Old English Game Fowl bantams were abandoned, suffering pesticide poisoning and severe malnutrition, and the response was: "oh, we don't deal with abandoned animals". Even if they are severely at risk, and a possible risk to the public. They told me they always tell people to just ring the police for abandoned animals.
I'm sorting it myself, and making a local welfare charity called Cornforth Animal Welfare Society. Someone has to do something, as the RSPCA will not.
They show up when there's a camera, or if they think there's a rare breed or horse they could easily sell on.

Antwort von RSPCA (England and Wales)
I really can’t praise The West Hatch Wildlife Centre enough. They are absolutely worth every penny of the donations they receive, and after my experience last week, I have even more respect and appreciation for the incredible work they do for our local wildlife.
Last week, I called them after coming across a young roe deer that had been hit by a car. He was badly injured, but I genuinely thought he might have a chance of surviving if he could get the help he needed quickly. Within just 20 minutes of my call, three members of staff arrived to help, as I live locally.
From the moment I contacted them, they were kind, caring and reassuring. They handled the situation professionally while also showing genuine compassion for both the deer and for me, as it was an upsetting thing to witness. They carefully transported the deer back to the centre so that he could be assessed and given the best possible chance.
Sadly, despite their efforts, he unfortunately didn’t make it. It was heartbreaking, but I take some comfort in knowing that he was no longer suffering, frightened or lying injured and alone at the roadside. Thanks to the team, he was given care and dignity in his final moments.
Thank you once again to the RSPCA and everyone at West Hatch Wildlife Centre for everything you do for our local wildlife. I know that you cannot save every animal, and I know how incredibly difficult it must be to deal with so many cases while working with limited staff, resources and funding.
Personally, I believe you do everything you possibly can with what you have. The dedication, compassion and commitment of your staff really does make a difference, even when the outcome isn’t always the one we hope for.
Please continue to support this amazing centre if you can. They are there when our wildlife needs help the most, and they deserve every bit of support and recognition they receive.
Thank you to everyone at West Hatch for all that you do. ❤️ 🦌

Antwort von RSPCA (England and Wales)
I have been reporting neglected dogs left in cages for prolonged periods, dogs have currently spent 4 days caged and the rspca once again moved goalposts to not do anything, do not give these people a penny they are not here for animal protection there here for your money!

Antwort von RSPCA (England and Wales)
Im furious these absolute killers dont care about any animal . False advertising we had a pigeon. Which was in danger open wound flies where eating the flesh we called for them and they said they would arrive but they never did and the poor pigeon died Rscpa if your listening to this ... Shut up with your stupid ads doing nothing all the time while your making those stupid ads about we care about Evry single animal why dosent it take you 20 max to arrive they were in the same town as us and they never came the poor pigeon died and im outrageous don't trust these rescue their killers
WE CALLED FOR THE WILDLIFE RESCUE SERVICE BUT THERE MORE LIKE WILDLIFE KILLER SERVICE ABSOLUTE MELTS

Antwort von RSPCA (England and Wales)
Called to ask for some advice about mother and cub foxes that have been living in my garage and appear to have severe mange. Although they ultimately directed me to somewhere I could get help the person I spoke to was extremely rude. They were blunt and made me feel like an idiot for not being able to find the information out for myself. I only contacted the RSPCA after emailing elsewhere and receiving no response but I won’t be contacting them again.

Antwort von RSPCA (England and Wales)
After previous bad experiences with feeling my call wasn't taken seriously or acted upon in the past, I have had a wonderful expierece with a lovely young lady. She has been following up my concern in person for 3 days in a row now. Today also being a Sunday and she is still out here an hour later waiting for the animal. Its now 19:00. I think her ID was Sarah or something. In Telford area. What a human you are. Well Done.

Antwort von RSPCA (England and Wales)
I am absolutely FURIOUS.
I reported a cat that had clearly been neglected and abandoned by its owners to the RSPCA because I genuinely believed they would step in and help. I raised concerns and asked them to investigate, yet apparently it wasn’t enough for them to take action.
Now that poor cat has been left vulnerable and has been killed and eaten by foxes.
How is this acceptable? I reported the situation because I was trying to get this animal help. I did my part. The RSPCA had the opportunity to investigate and chose not to.
That poor cat deserved better. It deserved someone to care enough to step in before this happened.
Thanks for absolutely nothing, RSPCA. What was the point of reporting the neglect if nobody was going to do anything about it?
I am heartbroken, angry and disgusted that this could have been prevented. That cat should still be alive.

Antwort von RSPCA (England and Wales)
Their advert says no animal deserves to suffer yet when we reported a injured herring gull and another time, a injured fox, they just didn't want to know. In the gulls case, they said gulls nothing to do with them and thix is from a charity that will help geese and swans that people love.
Their adverts are false so breached ths false advertising laws( eg they will leave animals to die in pain and choose which creatures they rescue on a species to species basis, hiding behind the excuse of cost which the adverts don't state!!).
If this doesn't change then the trading standards executive and advertising standards agency should investigate rspca for deliberate false advertising

Antwort von RSPCA (England and Wales)
Called & took an injured bird found in my garden to them. They were very sensitive & let me know it couldn’t be saved.
I can’t fault them at all.
PS I called a local vet/animal rescue centre who had an emergency so couldn’t help.
We have to realise they are a charity & do their best. None of us can know what they’re dealing with or when.

Antwort von RSPCA (England and Wales)
I tried to call the Oxfordshire branch as a dog, on a daily basis, has been put in a garden in this extreme heat. Listening to it cry every day through the summer, crying until its cry becomes quieter is hard to listen to. 1st call was terminated as they ignore crying dogs so I called again. The person answering really wasn’t interested. He was obsessed about the post code. I gave everything, my details and the name of the street and house number, but he just wasn’t bothered. I wonder just how many people have called about that poor animal. Amber heat warning and it’s left in the garden. Crying. For hours. I’m disgusted and disappointed with RSPCA . 32 degrees in the shade in my garden! That poor dog.

Antwort von RSPCA (England and Wales)
RSPCA are a disgrace. It's perfectly acceptable to leave three Parrots in a confined space. Unable to flap their wings. No stimuli. No perch. Depression does not affect birds apparently. They have to be visually sick / unwell. RSPCA you should be ashamed of yourself. It's not an excuse that you are charity and receive no government funding.

Antwort von RSPCA (England and Wales)
We adopted two kittens from West Hatch and the whole process, advise, support etc has been wonderful. They have gone above and beyond to ensure we and the kittens have everything we need. The advise was extremely helpful and they have been in regular contact since to check of we need anything at all. Its been a lovely experience and every staff member has been super helpful and engaging (especially to our young children)

Antwort von RSPCA (England and Wales)
The items were delivered within the promised time frame. They were well packed and were identical to some I had seen that were more expensive. I am impressed, especially considering all the bad reviews.

Antwort von RSPCA (England and Wales)
stupid useless waste of space company that don’t deserve ANY of the donations they receive. won’t help an injured, neglected and abandoned cat after being made aware of the situation. need to reevaluate your choices of being a rescue if you don’t help

Antwort von RSPCA (England and Wales)
Tried to report a wild seal entangled with a rope around its body. Noone taking calls, noone on their webchat and the Ai is worse than useless. The seal probably died. For ref. This was on The Twizzle leading to Titchmarsh Marina Essex. The RSPCA needs to lose their charity status.

Antwort von RSPCA (England and Wales)
Called them for an injured seagull on my property. Were super polite and nice, but... had no advice to give and not anyone to actually collect or look after the gull. Said they have limited resource and try to tackle abuse and neglect first... appreciate that, but you really are left on your own to tackle a bird you got no clue what to do about...

Antwort von RSPCA (England and Wales)
Absolutely disgusting service! Apparently animals only get abused from 8am-6pm! How dare they ask for money.,

Antwort von RSPCA (England and Wales)
Reported a dog who was tied up in a playing field in the extreme heat with no water who was obviously very distressed and trying desperately to free itself, I don't know how long the poor dog had been kept like this, the field is occupied by illegal travelers, the call handler I spoke to said as I could not give anymore information they would not do anything about it, I was quite shocked by this response now I can't get the dog off my mind, I thought the RSPCA were there to protect animals

Antwort von RSPCA (England and Wales)
I had an ongoing case with one of my neighbours who hoarded multiple cats and dogs and neglected and abused the animals, 2 cats mysteriously died. Onone occassion two cats were left in the flat without food or water. This is when I contacted RSPCA, they came out, helped me feed the cats through a window crack. And for the week I fed them and gave them water. It was during a heatvwave and bank holiday weekend. They would have died after 2 days without my care. The housing association gained access to the property and was shocked by the damage; the animals were all relieving themselves inside the flat and on the balcony. Even the curtains were soaked with it. The whole flat was carpeted, so you can imagine the smell! When the couple returned 8 days later, i got the call that oh well, the owners are back so we gonna close the case. I was shocked and pushed not to close it and provided more evidence including them kicking the dogs multiple times, a starving cat desperately trying to eat a rotten egg on the balcony. RSPCA came and I received an update again, stating the animals are okay.
To this day, the cats are trying to gain access to my balcony as they're locked on theirs for hours in this heatwave! NO WATER OR FOOD FOR THEM THERE! And my balcony is surrounded with a chew proof net, bird spikes and plastic chicken wire as my cat is FIV+ and can't be in contact with them. Yet, they're still injuring themselves to squeeze through caps, but I managed to fill in all of it so at this point they are just cutting themselves and hurting their paws. How desperate one animal could be? But yeah, the pets are okssy...
They also took in a kitten that's also been locked out often, the other morning the kitten was uncontrollably shaking and crying and her eyes were gunky. I promised myself I am not feeding them anymore and also don't care, but 2-3 weeks ago both dogs were locked on the balcony for hours in the heatwave, on the afternoon. It was over 30C, imagine the stone flooring there? After about an hour or so someone called the police on them, who told them to let the animals inside or make them comfortable.
Today I watched one of the cats desperately crying on the balcony for over 4 hours, so watched my camera back and indeed she was locked outside the whole night. Contacted RSPCA who told me the case was closed and they educated the owners. YOU CANNOT EDUCATE CRUELTY OUT OF PEOPLE!!!!!!!! Also was told if the mess and noise bothering me, contact environmental health department. LIKE IDGAF ABOUT THE MESS OR NOISE, I CARE ABOUT THE ANIMALS SO SHOULD YOU! No more donations to RSPCA!

Antwort von RSPCA (England and Wales)
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