I bought some French handsoap from this website. The same soap was selling on Amazon for 3 or 4 times the price. As I know I'm going to use this handsoap for the foreseeable future, and I have... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Awful company. Not sure if it’s a scam or just incompetence. I placed an order, no tracking or expected delivery date. After contacting customer services I received nothing but the same email coincide... Mehr ansehen
Ordered 2 seresto collars from this site. Advertised as seresto with a different language on the tin which wasn't a problem. Should of known better them being £25 instead of the usual price. Absolute... Mehr ansehen
Unternehmen hat geantwortet
Don't bother with this company. I placed an order for 12 orange toothbrushes (odd maybe) but based on their website photo and thought I'd double check with them that they were in stock. I got a nonc... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Please, visit Sanareva and discover the best of the French health, beauty and well-being products: Bioderma, Vichy, La Roche Posay, Avène, Ducray
Kontaktinformationen
Toulouse, Vereinigtes Königreich
- www.sanareva.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
Gracias a estos comentarios he podido…
Gracias a estos comentarios he podido evitar hacer mi compra en esta web! Que al menos mis 5 puntos sirvan para que sigáis el ejemplo los futuros próximos NO clientes. Un saludo muy amable a todos. Gracias.
Al recibir la respuesta indicada abajo se hace apología a la falsificación de los productos siendo erronea esta información ya que mi comentario se basa en el servicio que ofrecéis al cliente. Que es un servicio tardío y poco profesional. Mi compra NO se realizó por lo tanto no salgo reflejada como cliente ya que pude evitar comprar gracias a las quejas de vuestros SI clientes, no soy clienta gracias a ello. Un saludo y solucionen estos problemas para poder tener la categoría que merece una empresa con estos productos.

Antwort von Sanareva.co.uk
Very satisfied infact exceeded my…
Very satisfied infact exceeded my expectations. Arrived on time packaged well and will definitely order again.
Some of the products they sell I can't find anywhere else.
Very surprised at the bad reviews as I had no issues.
Thankyou for the good service.

Antwort von Sanareva.co.uk
Placed an order 2 weeks ago
Placed an order 2 weeks ago.
Received an automated email that my order was returned with no explanation.
No response from customer service, no refund either. I just want to receive my order or at least expect a reply from their customer service…

Antwort von Sanareva.co.uk
Satisfied customer
I’ve had 2 x orders from Sanreva with no problem. Arrived within timescales specified and order spot on. They do take about 7-10 days to arrive so I have to be organised to make sure I don’t run out of supplements, but it’s worth it because the price is so low. One thing I buy is almost 1/3 of the price of Amazon so it’s definitely worth it.

Antwort von Sanareva.co.uk
The worst business I have ever seen
The worst business I have ever seen. Instead of making customers' purchases easier, they will make it harder or worse.
I have ordered 2 different items. They informed me that one of them is out of stock, even though it was available on website. Instead of offering a substitution with different brand, they just send the other item and waiting me to pay for another item again. And the shipping is not usually low,

Antwort von Sanareva.co.uk
I just wanted to write a review as I…
I just wanted to write a review as I personally think Sanareva are very good. I placed my order on the 18th and products were despatched on 19th and tracking number for Royal Mail was provided. It did take a few days to reach Royal Mail but that’s understandable as products coming from Europe and people need to bear this in mind. All in all am very happy especially as much cheaper than here in the UK!! I will definitely use Sanareva again.

Antwort von Sanareva.co.uk
My advice is. Do not use Sanareva
In late February I ordered two bottles of PARAKITO anti mosquito spray. Sanareva replied asking for photographic evidence of my address and my identification. They wanted a photocopy of my passport and an electricity bill. My grown up children advised me strongly against sending this information. The company emailed me 3 times with this request and each time I replied saying I was not prepared to send these documents and requesting a refund.
All went quiet so I rang my credit card company and they advised me how I could retrieve my money. I wrote to Sanareva telling them that is what I planned to do. My next credit card statement showed they had taken the money. I received my anti mosquito spray on 21st May. This was 3 months after my order and 8 weeks after I had returned from the holiday I needed the spray for.
Do not use Saraeva.

Antwort von Sanareva.co.uk
Ordered 20th may!ORDER NUMBER 200345101
Ordered 20th may!ORDER NUMBER 200345101
HAVE raised it on their website via my messages twice… still says preparing and havent received any response!
23£ for melatonin tablets which would be great IF I KNOW WHATS GOING ON. DO NOT USE!

Antwort von Sanareva.co.uk
Bonjour !
Bonjour !
J’ai fais une commande sur leur site pour 48 euros de produits. Je commande de UK, apparement ma commandé à été expédier et « perdu » après 3 semaines j’ai du leurs envoyé un mails pour savoir où était ma commande.. je crois bien même que il expédie de Chine, c’est un site arnaqueur 100% et il répondent aux mails tout les 3 semaines avec chance et ils m’ont fait croirent qu’ils allait me rembourser mais m’ont fait aucun remboursement ni aucune réponse depuis que je leur est dit que oui ils peuvent me rembourser sur mon compte bancaire, ou me renvoyé un nouveau colis. J’aurais vraiment du aller checké les avis avant de m’aventurer c’est des scammers. 🤮

Antwort von Sanareva.co.uk
I ordered on the 14th of April 6 boxes…
I ordered on the 14th of April 6 boxes of pampers . I only received 2 . I have had no response when I have emailed..I am really disappointed with their service.

Antwort von Sanareva.co.uk
AVOID THIS COMPANY!!!
Placed an order earlier in April that NEVER ARRIVED After contacting 3x their customer service they asked me to wait 5days. Nothing happens - I've complained again after almost a month and they said they could send the products!! I had to file a dispute to get my money back and I AM STILL WAITING. AVOID THIS COMPANY

Antwort von Sanareva.co.uk
Expired Food Items and Bad Customer Service.
I used them for the first time as they sell French products. It took near two weeks for them to take action and send the order.
Part of my order were food items. They had sent me expired items that tasted horrible. I contacted them via the website and by email, to include photo attachments showing that the items had expired by at least one year. They replied asking the same questions again: order no and photos, which we sent for the 3rd time but they didn't bother to reply or to take action. Never again. Simply avoid and spare yourselves disappointments, frustrations and waste of money.
The reply from Sanareva is not truthful. On top of being inefficient, selling expired products, they are liars, too.
All information has been sent to them, to include the order no. What more do they want? they never bother to reply or check emails. NEVER AGAIN. Simply AVOID

Antwort von Sanareva.co.uk
I have contacted them 5 times about a…
I have contacted them 5 times about a missing order and nothing. I am furious that they have my money and I have nothing to show for it. I am taking legal action.

Antwort von Sanareva.co.uk
Good experience personally.

Antwort von Sanareva.co.uk
Do not order from this website
Do not order from this website. Placed an order on 23 March and still not received my order nor have i received a refund! Been told the parcel was lost in transit, i could reorder, get refund or credit on account. Emailed them asking if i reordered how long would it take, had no response whatsoever! So Sanereva... If you're reading this (as you're not responding to my emails) I want a full refund!

Antwort von Sanareva.co.uk
long shipping times but it's really worth it!
I’ve got my box about 10 days after purchase, and it’s fine because the products comes from outside UK. I was worry in the beginning because I read some reviews complaining about the shipping time. Don’t worry, Sanareva is a serious business and they have amazing products/offers. I already made another order!! Thank you so much!!!! Samuele

Antwort von Sanareva.co.uk
Product never arrived, the website definetly a scam
Awful. Order number 200333434
Disgusting, ordered one month ago and no order delivered. Chose to be delivered to my workplace, no delivery received. Please return my money right away. You keep sending me emails about a delivery i didn t receive. I am waiting for my refund right away. Better to order from somewhere else, please avoid this website. Is definetly a scam. 🤮🤮🤮🤮🤮

Antwort von Sanareva.co.uk
great experience
I’m sad that this company have such a low rate on trustpilot as I personally had a great experience my order arrived on time and complete.
I will order again :)

Antwort von Sanareva.co.uk
Wrong amount of product delivered.
My first time of using Sanareva i ordered and paid for 6 tubes of toothpaste. They delivered 5 in good time. I sent them an email informing them of the shortfall and they requested a signed letter and a copy of my driving licence , which i did. I then heard nothing from them. They still owe me for one tube of toothpaste and don't seem to be interested in settling up with me. Won't be using them again.

Antwort von Sanareva.co.uk
Very easy to order and cheaper than otherz
Very easy to order. Prices and promotions are really competitive. Definitely I would recommend. Some products are 50% cheaper than other websites.

Antwort von Sanareva.co.uk
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