It was my first time ordering from here and it was a seamless process. From ordering to receiving the item, I had no problems. I bought an LED brushed brass shower niche, which has just been ins... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The support service was really good. I had an issue with one of the products in the initial shipment and and the team was very responsive and provided a solution and a replacement in a short space o... Mehr ansehen
Clear and easy website to use, very good price point for the product I was after. I felt delivery was slow though, had to phone a couple of times. Luckily it worked out okay but that would be the on... Mehr ansehen
The ordering process, the delivery timescales were good and the look is just what I like . My only criticism is that the shower head feels very light and quite plastic. However, it works really well s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Sanctuary Bathrooms is not your normal Bathroom company. All of us here are passionate about providing our customers with the best service and prices we possibly can. Don't just take our word for it, why not have a read of just some of our testimonials from very satisfied customers. We are a family run, UK based, bathroom business with more than 25 years experience and many years as an established online bathrooms specialist, Sanctuary Bathrooms prides itself on offering a high standard of personalised customer service which is second to none. Sanctuary bathrooms specialise in the supply of high quality bathroom suites and quality items for your bathrooms. Our range includes freestanding baths, baths, bathroom furniture, shower enclosures, bathroom taps, basins, recess shower doors, shower trays, walk in showers and everything you need for the bathroom.
sanctuary-bathrooms.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Units 5, 6 & 7 Evans Business Centre, LS12 2EP, Leeds, Vereinigtes Königreich
- 0113 244 4400
- info@sanctuary-bathrooms.co.uk
- www.sanctuary-bathrooms.co.uk
4,4
Hervorragend
1579 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 24 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Kelle was very very helpful and the…
Kelle was very very helpful and the issue with the toilet seat is resolved. Great customer service.
20. April 2026
Has not been delivered
24. April 2026
Great seamless service
Great seamless service, from ordering to delivery, great product at a competitive price. Excellent delivery service, friendly, cheerful and on time.
14. April 2026
Great service
Great service, quick delivery, very helpful team, good choice of products & competitive price. Brilliant
19. April 2026
Sanctuary Bathrooms are just great
Sanctuary Bathrooms are just great - never let me down , great products and great services. Thank you
17. April 2026
Fast Responce great product great price
16. April 2026
Have used Sanctuary bathrooms many…
Have used Sanctuary bathrooms many times over the years, they deliver on time at a good price
14. April 2026
Efficient ordering and delivery and…
Efficient ordering and delivery and good customer service.
7. April 2026
Great quality bathroom accessories
Great quality bathroom accessories.
Competitive prices.
Order completed for pick up quickly.
Good communication.
11. April 2026
Great service
Extremely helpful, great communication regarding both our purchases and the delivery of the item, kept us informed throughout day regarding delivery which was greatly appreciated excellent service would definitely recommend
11. April 2026
Fast delivery and excellent price
Fast delivery and excellent price, what more could you ask for.
6. April 2026
Product ordered on 06/03/26 on a 5-7…
Product ordered on 06/03/26 on a 5-7 working day delivery date.
Product arrived on 21/04/26 - 29 working days, (46 days in total)
6. März 2026
Poor customer services
Failed to answer telephone calls (3 times), each time left on hold for a long term and then cut off. Failed to respond to messages left
30. März 2026
Do not use this company
Do not use this company. We waited months for a shower cubical and the company changed the expected date 4/5 times we were very patient and didn’t complain. When it arrived we realised we ordered the wrong size and needed to swap, paid the delivery charge for it to be swapped to the be told we needed to pay 15% due to the packaging, even though we spent thousands with this company. A swap in item cost us hundreds. Advertises as a classy company but poorly run with poor customer service. Each time delivery drivers arrived we were required to help them as they were clearly lifting over the legal limit. (The drivers were lovely!) again clearly cutting costs and run cheaply but happy to advertise as a established brand.
1. April 2026
Good products and price
Good products and price, dreadful communication about the delivery, as well as little notice and inept handling of the actual delivery on the day.
16. April 2026
Beautiful bath arrived on the expected…
Beautiful bath arrived on the expected date ! Delivery service good .
31. März 2026
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