I liked that my order came swiftly how ever one bottle was broken and couple of them had their wrappers taken off, so I’m not sure if they were used or returned items.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
This company offers a great way of getting perfumes and toiletries at discount prices, simply because their boxes or packaging have been damaged. I really like this way of shopping, simply because it... Mehr ansehen
Checked out scent outlet after reading about it. Will never buy perfume from anywhere else again. Managed to buy all my Christmas presents for a fraction of price from the high street or other online... Mehr ansehen
Unternehmen hat geantwortet
Very happy with the purchase. Quick delivery and original quality. Will definitely buy more in the future.
Unternehmensdetails
Vom Unternehmen geschrieben
Scent Outlet is your backstage pass to the planet’s A-list fragrances at fabulous prices if you dont mind a bruised, torn cellophane, incorrect engraving, a dinged corner, a shelf tumbled box.... Retailers ditch ’em, we rescue ’em, the planet breathes easier this way, less waste, and more importantly. . .You bank the savings! This is Fresh-dated stock from the brands you love and brag about, usually damaged on transit and can't be sold at retail so it comes straight to us and we pass on the discount. We've had thousands of buyers over the years, 98.5 % of them positive, grinning ear-to-ear; if you’re the rare frowner and we've made a genuine mistake, we have a full-time customer service support squad to makes it right, fast. Free UK delivery over £40, absolutely no fakes full authenticity guarantee on every product.
Kontaktinformationen
Fragrance quarters, Trafford Park, Manchester, M17 1LE, Manchester, Vereinigtes Königreich
- 0161 541 8000
- CustomerService@scent-outlet.com
- www.scent-outlet.com
Your backstage pass to Fragrance
4,1
Gut
254 Bewertungen
Hat 27 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great prices
Great price only a tiny rip in cellophane will definitely be using scent outlet again
10. November 2025
Antwort von Scent Outlet
Hi Michelle,
Thanks so much for the lovely review, a tiny rip in the cellophane is exactly what helps us offer those brilliant prices, so we’re glad the product itself was spot on.
Really appreciate you shopping with us and look forward to seeing you again soon!
All the best,
Scent Outlet
Antwort von Scent Outlet
Hi Dorothy,
Thank you for the 5 stars, great to hear everything was easy from start to finish and that delivery hit the mark.
We really appreciate you choosing us!
Warm regards,
Scent Outlet
Great selection of perfumes and timekeeping
Great selection of perfumes. Speedy dispatch and good delivery times. Always kept up to date with eta.
10. November 2025
Antwort von Scent Outlet
Thanks so much for the wonderful review, we’re delighted you enjoyed the selection and that the dispatch and delivery updates kept everything smooth.
Really appreciate your support and hope to help you again soon.
Warmest wishes,
Scent Outlet
Good buys and variety helpful for…
Good buys and variety helpful for teenagers gifts
10. November 2025
Antwort von Scent Outlet
Hi there,
Thank you for the lovely feedback, really glad to hear you found some great buys and a good mix of fragrances for teen gifts.
Always happy to help you find the perfect present!
All the best,
Scent Outlet
Antwort von Scent Outlet
Hi Michael,
Thanks so much for the 5-star review, we’re really pleased to hear your orders always arrive on time and that you’re happy with everything.
Your support means a lot to us.
Warmest wishes,
Scent Outlet
This was my second purchase from them…
This was my second purchase from them and it looks alright after all that bad reviews I reed here.
17. November 2025
Antwort von Scent Outlet
Hi there,
Thank you for coming back for a second order, that really means a lot. We’re so glad everything arrived just as it should.
We know reviews can feel mixed at times, so we really appreciate you giving us a chance and sharing your own experience.
Hope to look after your next order soon!
Warm regards,
Scent Outlet
Wrong item sent and still waiting for…
Wrong item sent and still waiting for it yo be sorted
8. November 2025
Antwort von Scent Outlet
Hi Sharon,
We’re really sorry to hear you received the wrong item, that’s understandably frustrating, and we will help you get this sorted for you as quickly as possible.
We’ve checked our system and can’t see a message from you yet, so please get in touch with us at customerservice@scent-outlet.com
or reply to your order confirmation so we can look into this straight away.
It’s been an exceptionally busy period, but we always make sure every issue is resolved, we just need the details so we can put things right for you.
We’re here to help and will get this sorted as soon as we hear from you.
Kind regards,
Customer Care Team
Scent Outlet
Good quality
None of the products were damaged and opened. Came well sealed, pleasantly surprised by that.
8. November 2025
Antwort von Scent Outlet
Hi Chaitra!
Thanks so much for the lovely 5-star review, really glad to hear everything arrived sealed and in perfect condition.
We know people can sometimes worry when buying discounted fragrances, so it’s great to hear the quality and packaging exceeded your expectations.
Really appreciate your support, and for taking the time to tell others on your experience, and we hope to look after your next order soon!
All the best,
Customer Care Team
Scent Outlet
Excellent value - speedy delivery
Fast delivery service - products arrived as website description in excellent condition
15. November 2025
Antwort von Scent Outlet
Hi Oliver,
Thank you so much for the brilliant 5-star review, we’re really pleased to hear your order arrived quickly and exactly as described.
Excellent value and reliable delivery are exactly what we aim for, so it’s great to know that came through for you.
Really appreciate you taking the time to share your experience, and we hope to look after your next order soon!
Warmest wishes,
Customer Care Team
Loved this company
Loved this company - lovely products, fast delivery and the prices? Crazy cheap. I’ll be keeping an eye out for more amazing bargains!!
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Scent Outlet
Hi Barbara,
What a brilliant review...thank you! We’re so glad to hear you loved your order. Fast delivery, great products and crazy-good prices are exactly what we aim for, so it’s lovely to know that came through for you.
Really appreciate you keeping an eye out for our bargains too — we’ve always got new bits coming in, so we hope you find your next favourite with us soon.
Thanks again for the kind words and the 5 stars, it truly means a lot to the whole team.
Warmest wishes,
Customer Care Team
Scent Outlet
Amazing service and bargain prices
Amazing service and bargain prices, what else do you need!
12. November 2025
Antwort von Scent Outlet
Thank you so much for the fantastic 5-star review, a very kind message! We’re really glad to hear you were happy with the service and the bargain prices.
That’s exactly what we aim for, so it’s brilliant to know it hit the mark for you.
Thanks again for the support, we’d love to look after your next order soon!
Warmest wishes,
Customer Care Team
Scent Outlet
Great selection
Great selection. Excellent price range and delivery very prompt. This is my second order.
12. November 2025
Antwort von Scent Outlet
Hi Paula,
Thank you so much for the lovely 5-star review, and for coming back to us for your second order! We’re really pleased to hear you’re enjoying the selection, the prices, and the prompt delivery.
It genuinely means a lot to have your continued support. We look forward to helping you find even more favourites next time.
Warmest wishes,
Customer Care Team
Scent Outlet
Good prices,quick delivery and genuine…
Good prices,quick delivery and genuine fragrances.
11. November 2025
Antwort von Scent Outlet
Hi Cathleen,
Thanks so much for the lovely 5-star review, really glad to hear you’re happy with the prices, the quick delivery, and the high quality and authenticity of your fragrances received from us.
We really appreciate your support and hope to look after your next order soon.
Warmest wishes,
Customer Care Team
Scent Outlet
Amazing prices for real perfume.
I have used Scent Outlet for a couple of years now and I couldn't be happier. They have most of the popular perfumes and make up and more come in daily. The price is brilliant, sometimes half price. I've never received badly damaged products, maybe comes without a box or the box is slightly damaged but for the price it's well worth it.
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Scent Outlet
Hi Susan,
Thank you so much for the fantastic 5-star review, and for sticking with us over the years. It really means a lot to hear how happy you’ve been with the prices, the range, and the condition of your orders.
You’ve captured exactly what Scent Outlet is all about: genuine fragrances at brilliant prices, with only a bit of outer-box wear from time to time. We’re so glad you feel it’s worth it.
Thanks again for your continued trust and support — we love having customers like you, and we look forward to helping you find even more favourites.
Warmest wishes,
Customer Care Team
Scent Outlet
Absolutely brilliant fast and great…
Absolutely brilliant fast and great quality at a really good price . Will be my go to for fragrance purchases in future.
10. November 2025
Antwort von Scent Outlet
Hi John,
Thank you so much for the lovely 5-star review, and for considering us again in future. We really appreciate your trust and continued support.
Warmest wishes,
Customer Care Team
Scent Outlet
Very good
Genuine products,fast delivery,very good deals.
I buy from this website from nearly 2 years.
9. November 2025
Antwort von Scent Outlet
Hi Liliana,
Thank you so much for the lovely 5-star review, and for being with us for nearly two years! We really appreciate your trust and continued support.
Delighted to hear you’re consistently happy with the genuine products, quick delivery, and great deals. That’s exactly what we work hard to deliver.
Thanks again for sticking with us, it means a lot to the whole team.
Warmest wishes,
Customer Care Team
Scent Outlet
Great value is what it says delivered…
Great value is what it says delivered promptly well wrapped up
8. November 2025
Antwort von Scent Outlet
Hi Julie,
Thanks so much for the lovely 5-star review, we’re really pleased to hear you found great value and that everything arrived promptly and well wrapped.
Really appreciate your support and hope to see you again soon.
All the best,
Customer Care Team
Scent Outlet
I'm not sure on that just yet but will…not happy
I'm not sure on that just yet but will be getting my perfume authenticated for sure
27. Oktober 2025
Antwort von Scent Outlet
Hi Anne,
Thanks for your review and we’re sorry to hear you’re feeling unsure about your fragrance. We completely understand wanting to double-check, and we take these issues extremely seriously. We’re more than happy to help you with that.
All of our fragrances are 100% genuine and sourced from trusted UK suppliers and high-street retail partners. We’ve been in the fragrance business for over 25 years, and every item comes with a full money-back guarantee if it’s ever found to be faulty or not as described.
If you’d like, we can arrange a free independent authentication test for you.... just get in touch with us at customerservice@scent-outlet.com and we’ll guide you through the process.
We want you to feel completely confident in what you’ve bought, and we’re here to support you every step of the way.
Kind regards,
Customer Care Team
Scent Outlet
Fantastic price and fast delivery
Fantastic price and fast delivery. Exactly as described. Thank you
19. Oktober 2025
Antwort von Scent Outlet
Hi Richard,
Thank you for taking the time to write us such a positive review.
We're all really happy to hear you enjoyed the price of the products and how quickly they arrived. We hope to see you again in future, and please be sure to check back soon for our early black Friday and Christmas deals.
Warmest regards
Scent Outlet Customer Team
It was actually someone who stole my…
It was actually someone who stole my card and made the purchase. Gutted is an understatement. Obviously not your fault Scent Outlet but it actually wasn’t me who made the purchase
1. November 2025
Antwort von Scent Outlet
Hi Romana,
We’re really sorry to hear about the situation you’ve described, that must have been upsetting. From our side, the order was placed with your name, email address and delivery details, so it appeared genuine when processed.
We completely understand that you didn’t intend to make the purchase, and we hope your bank has been able to resolve it for you. If there’s any information we can provide to support their investigation, please let us know at customerservice@scent-outlet.com and we’ll be happy to assist.
Thank you for clarifying that this wasn’t an issue with our service. If you feel this is not a fair 1 star review we would be grateful for an update, however, we wish you all the best getting things sorted.
Take care,
Customer Care Team
Scent Outlet
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