Very helpful and informative when in the store. This kept us interested in the sofa we first took a liking to, but didn't want that material finish. Kept informed of progress and delivery with an ef... Mehr ansehen
Standort
Standort wechseln2 Gallagher Retail Park, Axletree Way, WS10 9QY Wednesbury, Staffordshire,, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Pleasent expreince from purchasing to delivery. Sales people were infomative and easy to deal with, answered all queries. Delivery team were caring and efficient. Only downside is they do not offer r... Mehr ansehen
Sofas arrived on the date provided but delivery time kept changing on the day, so ended up staying in all day as they arrived at 6.30 pm instead of the 3pm quoted at first, the delivery men were lovel... Mehr ansehen
Unternehmen hat geantwortet
I didn't like that i was not told about the insurance and follow up health check was charged for (£350) which is a large amount of money by anybodies standards. As it happens i would not have purcha... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über poltronesofà - Junction 9
Vom Unternehmen geschrieben
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Vom Unternehmen geschrieben

Kontaktinformationen
2 Gallagher Retail Park, Axletree Way, WS10 9QY, Wednesbury, Staffordshire,, Vereinigtes Königreich
- 0121 506 1760
Bittet Kunden um Bewertungen
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Excellent service and quality furniture…
Excellent service and quality furniture at a reasonable price. Found just what we wanted with the help of Julie. She was very kind and extremely helpful.
Jazz was amazing and recommended a sofa…
Jazz was amazing and recommended a sofa which suited our requirements. She had expert knowledge of the product and guided us through fabrics and colours. Thank you Jazz!
The staff were most helpful and…
The staff were most helpful and knowledgeable and the store layout is simple, tidy and very clean. Lee helped us with sizes, styles, fabrics, delivery and protection insurance which led us to choose Poltronesofa as our preferred furniture store. We will certainly visit again for future projects.
Very knowledgeable explained how you…
Very knowledgeable explained how you can pick your colour scheme doing all of that but not making you feel rushed or looking over your shoulders.
Great experience
Great experience. Very happy with the service and honest advice given by Slack (Suki) and Brendan when deciding on our sofas. Definitely recommend 10/10
Great experience choosing a sofa
Julie was very helpful and polite when helping choosing a new sofa. She was very knowledgeable and could answer all my questions. Julie made us feel like we was not pressured and gave us time to consider our optiins.
Verwendet eventuell KI als AntworthilfeMehr lesen
Delivery was good.
Delivery was good.
The 2 sofa’s are out of line due to the batch numbers not being matched to each other. I have sent enquiry to Customer Service with photo’s, but no response yet.

Antwort von poltronesofà - Junction 9
Fantastic Service
We were greeted at the door by the lovely welcoming Brendan, who asked us a few questions to establish what exactly we were looking for.
He gave us a guide of where to look checking back that we were okay and supplying us and our six year old Granddaughter with chilled water.
He was always available to answer any questions we had.
When we had made our decision he helped us select our fabric and we went to his desk to complete the order and his charming colleague supplied us with coffee and showed myself and our granddaughter to the toilet.
When we arrived home we realised that we could actually fit in a larger settee and as Brendan had explained that we has 48 hours to amend our orders we phoned the store and spoke to Jaz who was also lovely, she referred to Brendan and our order was quickly amended.
Sofa delivery
Staff crew ,Scott and Marvin were brilliant,they delivered in time stated,communicated throughout with email and text message an phoned to tell me they were on their way .They handled the sofas with care .They were really helpful and gave great advice and what to do best.They put the furniture together ,showed me how the single unit works if needed removing, brilliant,thanks so much .
The men were courteous
The men were courteous, fitted sofa and took all packing away there was no mess
The person who dealt with us was very…
The person who dealt with us was very helpful & professional
excellent communication informing me
excellent communication informing me what time to expect delivery...they worked very efficiently and were finished in no time..
A great experience in buying what I…
A great experience in buying what I want.
No pushy sales people, just leave you to look around.
An excellent service when you buy also.
Top quality service
Excellent service
Made to feel very welcome, given very good advise with no pressure.
Would definitely recommend
Well as soon as we walked in the sales…
Well as soon as we walked in the sales assistant did not leave us alone to browse we nearly went elsewhere

Antwort von poltronesofà - Junction 9
Lee was superb
Lee was superb! He went above and beyond to be helpful and find out additional information for me, very knowledgeable about the range on offer along with the many fabrics. Couldn't fault the service at all.
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