Quality items. Bought the Peace bracelet for a friends retirement. The Chakras multi colour for myself. Both posted efficiently and packed in small hessian bag Would recommend this Company
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Everything was great from ordering to receipt. Now five months later, my bracelet has fallen apart. Sehaya have offered a replacement for £9.99, instead of the full refund or replacement that I shou... Mehr ansehen
well made earrings,quick delivery ,came in a nice little bag,good price.i bought these earrings for my grandaughter to wear at her dad,s wedding.The reason i bought them was they appeared to be inten... Mehr ansehen
Totally awesome customer service! Bought an anniversary present for my partner which was delayed by delivery issues (Nothing to do with Seller) Kept going despite difficulties until we got the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are a UK based company of handmade jewellery with natural stones and gems
Kontaktinformationen
60 Windsor Avenue, SW19 2RR, London, Vereinigtes Königreich
- sales@sehaya.com
- www.sehaya.com
4,5
Hervorragend
527 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Item is exactly as description , shape and size perfect 👌
I’ve ordered a tiger eye bracelet, I’ve received my order in two days (in London), item was exactly as description, size and color also.
Thank you
26. November 2024
Antwort von Sehaya
Hi Alireza,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Dazzling in every way
Lovely items true to photo and descriptions excellent quality beautiful packaging great price fast delivery and kept up to date regarding delivery
25. November 2024
Antwort von Sehaya
Hi Vicky,
Thank you for taking the time to leave a detailed review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Arrived quickly as sold.
25. November 2024
Antwort von Sehaya
Hi Carl,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Antwort von Sehaya
Hi Miriam,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Nice Bracelet Shame about the Earings
Delivery was good, the bracelet I received was fine, the earing's unfortunately are of a poor quality, the circular bands/rings on which the stones are attached are flimsy and separate at the point where the stones are attached. The result of this is that stones can easily come away from rings. This was the case when I received the earing's. When I received the the package, on opening the draw bag that contained the earing's one of the rings stones had come away from ring. As a result I will only be giving the bracelet as a present to my niece for Christmas as the earing's are defective.
19/12/2024 - Response to Sehaya
Thanks for getting back to me.
I think that in the case of the earrings 1 star is a fair reflection of the product. As you said and apologised for, Sehaya has caused disappointment and inconvenience and alternatives had to be sought.
Yes it is the responsibility of the buyer to contact the seller if there is an issue with a product, but it is also the buyers prerogative not to contact the seller if they are unhappy. By not contacting the seller the buyer is not doing anything wrong which you seem to be implying.
It is the responsibility of the seller not the buyer to ensure that things don't go wrong and that a quality product and service is provided. Sadly Sehaya this time around have failed and perfection remains elusive.
25. November 2024
Antwort von Sehaya
Hi Brendon,
Thank you for taking the time to leave a review
We are sorry to hear that there has been an issue with the earrings... Unfortunately, no matter how hard we strive for perfection, things can go occasionally wrong. However, we do have a very attentive customer service and we resolve all issues promptly. We are quite disappointed to see that you rated our service with 1-star without even contacting us and giving us a chance to make things right...
In any case, since there is an issue with the earrings, you are eligible for a refund or for a replacement either for the same earrings or for a different product. Should you wish to take advantage of that, please reach out to our team. We will only need a photo of the earrings you received.
In any case, we do apologise for the disappointment and the inconvenience this has caused you
Best regards
chakra bracelet
purchased as a gift, looks really good and came in a nice little bag too!
Absolutely no problems with the purchase or the delivery by Royal Mail.
Happy to recommend Sehaya
25. November 2024
Antwort von Sehaya
Hi Adrian,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Antwort von Sehaya
Hi Kevin,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
The earrings were beautiful and were…
The earrings were beautiful and were delivered on time.
28. Oktober 2024
Antwort von Sehaya
Hi Mrs Margaret,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Not the same colours as shown on line
They are beautiful earrings, but colors were quite different to what was in the photograph on line. I did not feel they fit me
Thanks for your reply, I gave them as a present, and my friend loved them. So happy it worked out.
For future reference it would be great you put the exact photo :)
30. Oktober 2024
Antwort von Sehaya
Hi Aurora,
Thank you for taking the time to leave a review, we appreciate it
We are sorry to hear that you are not happy with the product... You can always return it for a refund or for an exchange.
We have a returns portal that you can find on our website or you can just email us
Best regards
Best regards
Antwort von Sehaya
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
The earrings are lovely and colourful
The earrings are lovely and colourful. My daughter-in-law loved them!
23. Oktober 2024
Antwort von Sehaya
Hi Maria,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that it was a success and that you are happy with your experience with us.
Best regards
Excellent quality product
Prompt delivery and excellent product. Nicely presented too.
29. Oktober 2024
Antwort von Sehaya
Hi Gazrock,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Antwort von Sehaya
Hi Mr Long,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
really cute jewellery!
8. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Sehaya
Hi Marion,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Antwort von Sehaya
Hi Duncan,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
excellent quality and value for money
26. September 2024
Antwort von Sehaya
Hi Jocelyn,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Antwort von Sehaya
Hi Robert,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Beautiful earrings that arrived quickly.
27. September 2024
Antwort von Sehaya
Hi Mrs Lesley,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Great quality product
Great quality product, arrived super fast. Can’t fault them. Thanks
24. September 2024
Antwort von Sehaya
Hi Robert,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Antwort von Sehaya
Hi Matt,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
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