Ordered a Brush Brass shower door what arrived is a Gold one. Had to return it at my cost £70. Shower trays didn't acknowledge the return until POD was confirmed. I was then told refund would be 5-7 d... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Ordered a Brush Brass shower door what arrived is a Gold one. Had to return it at my cost £70. Shower trays didn't acknowledge the return until POD was confirmed. I was then told refund would be 5-7 d... Mehr ansehen
Unternehmen hat geantwortet
Swift service - items arrived well before anticipated day of delivery. Driver particularly helpful, lifted shower tray up and over the front door step and left it at the foot of the stairs. Guidance... Mehr ansehen
Unternehmen hat geantwortet
The web site enabled the fast identification of our preferred options for tray, enclosure, and shower control. The online chat answered my questions on delivery time quickly and accurately. Payment wa... Mehr ansehen
Unternehmen hat geantwortet
I’ll keep it brief.Ordered a shower tray from Kartell through Shower Trays online. Ordering and arranging delivery was seemless even allowing for me requiring a change of delivery day. Delivery a... Mehr ansehen
Unternehmen hat geantwortet
Shower Trays UK is a British company specialising in shower enclosures and shower trays. We have over 2000 showering products available at very competitive prices. Our partnerships which specialist delivery companies ensure your items are delivery on time and in good condition.
Unit 4, Blackheath Trading Estate, Cakemore Road, B65 0QN, Rowley Regis, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
After another company needed 7-10 days for delivery, this tray arrived 25 hours after ordering! Lovely quality and looks great
The product I ordered was no longer available. The company assisted with a replacement and discounted the product due to the inconvenience.
Absolutely superb, ignore the bad reviews, this is a quality tray and a top service, extremely pleased
Excellent quality shower cubicle. Easy to follow installation instructions. Delivered within 5 days of order. Definitely recommend Shower trays UK
Prompt delivery and great product. A1
On the website, shower tray was showing as “in stock” ( although it did say ‘low’ stock levels) Received an email a day later saying tray not in stock and would be at least 2 weeks - refund was dealt with promptly and did me a favour as I found a better tray, next day delivery and cheaper from another retailer
I had a very disappointing experience with my shower tray. I bought this in May and the delivery guy was unprofessional. After installation, I noticed the tray isn’t level—water drains to the corners instead of the middle. Static water just sits there. I wouldn’t recommend this product.

Antwort von Shower Trays UK
Great shower tray, customer service immediate response, pleasure doing business with you.
I recently purchased a shower tray and toilet from Shower Trays UK and found the experience totally satisfactory. The website is easy to navigate, the prices competitive and I also telephoned for advice which helped me with my decisions. The items were delivered on the days specified when ordering, with the toilet arriving next day as I needed it quickly. Excellent all round!
Had the product size I required and were very helpful in arranging delivery. delivery man also very helpful when only my partner was there to receive.
site is very easy to use. Really excellent communication and help from the sales team.
If I could give less than a 1 star then I would. Emails are never answered! Delivery was late, then refund was denied after awaiting a response. Multiple emails sent with no response. Shop elsewhere as this company is a disgrace

Antwort von Shower Trays UK
Haven’t received it yet… 14 days after ordering.
UPDATE: apparently the order did not go through, and it is now out of stock. The sales rep I rang was unfriendly and curt. Never once apologised for the inconvenience, just made excuses for not answering emails and justifying the failed order… ‘Well we played our part’…
DON’T BOTHER!
If I could give a 0 star rating I would

Antwort von Shower Trays UK
Superb.
Great products....great prices...hard to match.
Customer service is absolutely rpp drawer too. Will use again and have already referred!
The shower tray I ordered was exactly what I was looking for, non-slip and the same footprint as the bath it is replacing. It was also in the sale and at an excellent price. I placed my order, which took over 2 weeks to arrive as it was out of stock. Lee kept me fully informed of progress and it arrived when stated. It hasn’t been installed yet, but it looks perfect. I feel I should point out that it arrived on a big pallet so it could be stored upright, and was consequently very heavy. We left it in the garden until we could muster friends to help us get it off the pallet and in the house upstairs under the spare bed. It has to be stored flat when taken off the pallet. I’m very pleased with how easy the ordering process was, and would use this company again.
I do not recommend the order arrived late and damaged

Antwort von Shower Trays UK
Shower tray delivered without the trap nor upstand seal. Had to arrange delivery of these missing items.
The 850 x 1700 shower tray was not worth the money paid for it as I had to strengthen the underside upon installation. I requested some level of compensation for the inconvenience only to be offered a discount on future purchases. An offer I will not be taking up. You live & learn 🤔

Antwort von Shower Trays UK
Excellent comms before buying. Excellent product when delivered. I made a mistake in ordering, which was immediately sorted by Danny in Customer Service. Brilliant overall experience, would highly recommend.

Antwort von Shower Trays UK
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