I wrote an email to BristolSkyPark, asking if my car would be left in a field, or parked in a secure compound. For some reason, they won't answer my question. For that reason, I will use the official... Mehr ansehen
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Das sagen Bewerter
Awful don't use this service the van was old and smelly the driver useless and hard to understand when he talked. Dropped us off and mumbled to pick us up at same place on return arrival. Our return f... Mehr ansehen
Transfer driver on arrival used mobile phone non hands free in early hours of the morning down country lanes. Found this very unprofessional and unsafe. Upon picking up it took 40 minutes and several... Mehr ansehen
Having used SP in the past we were more than happy with the service when going into booking this trip away I stupidly managed to book the wrong dates in the excitement of getting our upcoming hol... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We compare airport parking and lounges at all major UK airports.
Kontaktinformationen
Unit 9, St Georges Court, PR4 2EF, Kirkham, Vereinigtes Königreich
- 0330 1133 200
- info@skyparkingservices.co.uk
- www.skyparkingservices.co.uk
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Hat keine negativen Bewertungen beantwortet
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I inadvertently booked the incorrect…
I inadvertently booked the incorrect terminal lounge. Sky parking services sorted it with less than 24 hours to go - amazing service. Would recommend. Thanks 😊

Antwort von Sky Parking Services
Easy quick and I made a mistake that…
Easy quick and I made a mistake that they corrected within minutes. Thanks

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Great service
Great service. I made an error in my booking (completely my own mistake) and they responded to my email within an hour and amended the booking as requested. Very happy with the quick and efficient service

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Booking error
Made a booking but managed to book wrong one , they was so helpful even though it was a non refundable booking they helped me

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I made an error when booking to use the…
I made an error when booking to use the Aspire Lounge, customer services were great!
They rectified the problem and refunded me the difference with no hassle, super efficient thank you!

Antwort von Sky Parking Services
Very prompt and replied to my emails…
Very prompt and replied to my emails immediately. The initial booking was quick and easy

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5star Customer Service
I recently booked online and for some reason my booking was not confirmed via email. I emailed the team who quickly sorted my booking and sent the confirmation email. Fantastic customer service ⭐️⭐️⭐️⭐️⭐️

Antwort von Sky Parking Services
5 Star Customer Service
It was my first time using this company after they were recommended by family members and I will definitely use again in the future. Their Customer Service goes above expectations and they were very helpful and friendly.

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Excellent service
Excellent service. Very pleased to book our car park. Highly recommended to everyone.

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Customer service
I double booked and they were very fast in replying the email and refund one of the bookings

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Above and Beyond
Staff were extremely helpful in helping me book an airport lounge for a party of seven. There were several emails back and forth until it was sorted and I really appreciated the patience staff showed me because I wasn’t clear about exactly what I wanted to book initially! They persevered, went above and beyond and sorted it all out for me. Thank you so much.

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On short notice I booked for the lounge…
On short notice I booked for the lounge on terminal 1 with this company !!! I got first class service !!! Value for money and great staff definitely recommend and will definitely use them again .

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Customer Care at the forefront…
With all companies it not about making a mistake it's how you deal with it when it happens. I can't prise Sky Parking Services enough on how quickly and effectively they dealt with the issue. They ticked every box they listened, they reassured and they resolved the matter to the customers satisfaction. I definitely be using them again.

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Excellent speedy service will defiantly…
Excellent speedy service will defiantly use you again

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Fantastic correspondence
Fantastic correspondence, speedy pick up and drop off. Will use again and again

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100% satisfied
Update
Sky parking services contacted me and have dealt with the issue brilliantly. They have given me a full refund of the booking costs and are also going to reimburse me my fuel cost.
Just to clarify sky parking services are the booking agent and not the actual service provider.
After booking a meet and greet service at Leeds Bradford airport through this company. My daughters and I were left stranded at the airport on our return 3 hours on Sunday evening as the phone number we were given was going straight to voicemail. In the end my husband had to make the 120 round trip to pick us up at 11pm
I eventually got an answer from the number the following morning.
I ended up having to drive 160 mile round trip that day to collect the car. Was promised to be reimbursed for the fuel costs when I arrived but when I got there they said I had to email and ask for a refund.

Antwort von Sky Parking Services
Quick to reply to query and refunded…
Quick to reply to query and refunded straight away

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Super helpful staff
Super helpful staff, I made a huge error on my booking and they resolved it promptly and without any hassle. Really appreciate the great customer service 😊

Antwort von Sky Parking Services
Missing Car Key fob and scratches!!
Booked meet and greet when
picking up car:
claiming that the drivers are professionals but:
- there was no case on the key where you can unlock lock car - driver has no idea where and what it was, leading the parking costing £20.00 more than needed
- Scratches on car when delivered
- never had issues before but was told car had to be jump started when delivered?
when advised the delivery driver he was clueless on missing key but unsure why one would remove it?? had to drive back 57miles by being told someone will call you and that no missing case was able to be found.
Wouldn’t use again - plenty others around who will be more safer and reliable!
Awaiting for response from company…

Antwort von Sky Parking Services
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