Speedshift Logistics Bewertungen 

Many red flags with this company - beware and do not use unless you want the potential hastle and lack of professionalism detailed below.

My experience:
- Booked online, for them to call and say I needed to pay £50 extra. No clear mention of this on their site at the time. The site said surcharges for the Islands may apply, not the Highlands.
- They wanted £10 to cancel despite them cancelling due to not being able to fulfil for the original quoted price.
- A guy called John tried to tell me surcharges were mentioned on the booking page. As above, they weren't, and minutes later I see that they'd updated their site! Sneaky.
- John (and team) ignored me for 13 days, only replying to my emails after a bad Google review.
- 22 days to get a partial refund (despite saying in the Google review reply they'd refund fully, they are still trying to claim a £10 admin fee for doing absolutely nothing). Again, not replying when asked to refund.
- Trustpilot is flagging them as soliciting reviews (look on some of the other review sites).

I'd avoid at all costs and go with another like PalletOnline who were professional, delivered quickly at a better price (no unknown fees), with clear online tracking available, easy to get in touch with, and no petty staff arguing over a tenner/sneakily updating the website to try and justify it. 3 weeks to refund is also not acceptable.

Edit: Had to go through my credit card company to get the £10 "admin fee" back. Speedshift are parasites, avoid.

Laura was very pleasant to deal with and she gave me exactly what I wanted and explained everything to me. She gave me a good price. The whole operation went very well. The man who delivered the pallets couldn’t have been more helpful, I wanted to tip him for putting himself out for me but he wouldn’t take it.
I have dealt with Speedshift many times over the years and I can’t think of any time there was a problem. I like the simplicity of the instant quote setup.
Thank you, Graham

Delivery all fine, very helpful friendly driver. However no communication via either email or text after the order was placed, I had to phone twice to get an eta, the first time nobody called me back.

Excellent service couriered a engine for me from England recommend the company for engine and gearbox courier thanks

Don’t use this company
They led me to believe my shipping would take 40 days when it’s now 63. They also didn’t tell me a pick up date for weeks.
They take your money then leave you in limbo what a joke

Excellent service kept me updated start to end.
Emliy at customer service help me to update the tracking of pellet.
Emily provided excellent service from start to finish, the pellet was delivered dot on time.

Not only was Speedshift Logistics the most competitive quote, by a long way, to move a 130kg log burner from North Yorkshire to Devon, but their customer service support was first class from initial contact to delivery.
Incredibly professional and efficient, with a personal touch. Thanks especially to Laura, who treated us almost like a friend, rather than just a customer!
Fantastic service!

I’ve used speedshift for several years to move engines and have never had a single issue. Highly recommended!

Great service and prices. Easy to book online with helpful staff if you need assistance or have special requirements.

Used several times no problem.
recently asked for leisure batteries to be collected and delivered to me, they arranged paperwork that was needed.

Somewhat frustrated at being charged twice the price for a small pallet because my axel was over hanging by a few inches. When the truck arrived it was half empty at 5.0 clock.
Also it took nearly a week to deliver

Overall great service, one thing I wish the company give is updates on ETA on being delivered.

Part of my consignment went missing en route (possibly due to being insecure) but after a few emails the company owner rang me with a solution. The part was tracked down and sent on to me, I had to cover the cost but it was cheaper than sourcing a replacement.

Terrible service, can't track the delivery, still waiting for pallet to arrive nearly 2 weeks later

Very proactive, followed up straight after ordering online, very clear about packaging, followed collection and delivery instructions carefully. Excellent.

A star spoke Laura beautiful lady to speak to very respectful will be using you again

Very friendly and helpful staff, both on the phone and in person.
The Driver went to great lengths to pick up my pallet, which was difficult to collect because of narrow streets at the place of collection.
I really cannot praise him enough for what he did.
The prices for pallet shifting are very competitive too, and I would recommend Speedshift highly and without hesitation.

This was the most professional, friendly, and helpful company that I have dealt with. There are actual human beings on the other end of the phone, (if you are like me and prefer this) who totally put me at ease and inspired total confidence in my Car Engine being couriered across England.
Furthermore my delivery was quicker than originally expected.
Price was Very Competitive, in fact I subsequently found out this was the main courier company that many cheap online vendors use and just add a percentage.
I was very satisfied and will always be using them, and will refer them to everyone.
⭐️⭐️⭐️⭐️⭐️

You were truly amazing, I had a medical device to ship to Slovakia and we had not been made aware 99% of shippers need to ship from and to a business with an EORI number or charge 3 times the shipping cost.
Speedshift came to my assistance and shipped to a residential address for a fair price, thank you