SportPesa Bewertungen 

56
TrustScore 2.5 von 5

2,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

They wouldn't let me open an account for some unknown reason. Just said that they had decided to end our "business relationship" lol. Very weird company!

Bewertet mit 2 von 5 Sternen

I'm changing my original 5 star review to 2 stars. I needed them to do a simple thing for me on my account and despite lots of support requests and backwards and forwards, It hasn't been resolved for... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Website looks like it's from 2006 Couldn't bet at Wolverhampton tonight for reason Played blackjack. Lost 7 hands dealer had either 20 or 21 Takes 2 days for your money to be looked at apparent... Mehr ansehen

Bewertet mit 5 von 5 Sternen

High odds, low deposit fees which makes it be one of my best betting site, plus the mega jackpot teams they are not so hard there are higher chances of getting it.

Unternehmensdetails

  1. Glücksspielanbieter

Informationen, die aus verschiedenen externen Quellen stammen

SportPesa Sports Betting & Online Casino · Award Winning In-Play Betting · Bet Live In-Play · Best Odds Guaranteed · Online Casino & Slots · Exclusive Promotions


Kontaktinformationen

Das sollten Sie wissen

2,3

Mangelhaft

TrustScore 2.5 von 5

56 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,3

Alle Bewertungen

(56)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

stay clear of these they chased me up…

stay clear of these they chased me up for all my sensitive i.d docs and then when its all passed i try and place a bet and my max allowed is 1 pound. traders decision apparently and did not have 1 bet. cowboys

13. Februar 2020
Bewertung ohne vorherige Einladung
SportPesa-Logo

Antwort von SportPesa

Hi Jason,

I am sorry to hear of your disappointment regarding your experience with SportPesa. If you would like to discuss this in further detail then please contact us when possible and we would be more than happy to review this with you.

Many Thanks
SportPesa

Bewertet mit 1 von 5 Sternen

Can't withdraw my money because i won…

Can't withdraw my money because i won some on their site. Giving me a bullish reasons to not verify my account. Report to Gambling Comission coming!
Let's get rid of that BLACK SCAM at least in UK!

4. Dezember 2019
Bewertung ohne vorherige Einladung
SportPesa-Logo

Antwort von SportPesa

Hi Damian,

Please contact our Customer Service Team and we can assist you further with your account and provide information on how to proceed if necessary. You can contact via email or Live Chat.
Many thanks,
SportPesa

Bewertet mit 1 von 5 Sternen

Terrible casino

Terrible casino. £50 at 0.20p a spin gone on their great "new" games in less than 10 minutes. No bonuses or features, just lots of teases to keep you playing. Absolutely disgusting. Should be laws against being able to steal money from people like that.

REPLY TO SPORTPESA - "All games are run from a RNG (Random Number Generator) system, in which the outcome of this is completely random" - No, random would mean me winning sometimes. Several deposits with your shoddy casino and I've yet to have a single win. How is random for the same result time and time again?

5. Oktober 2019
Bewertung ohne vorherige Einladung
SportPesa-Logo

Antwort von SportPesa

Hi David, I am sorry to hear that you are disappointed. All games are run from a RNG (Random Number Generator) system, in which the outcome of this is completely random. The RTP of any selected game can be explained as being the “percentage of wagers returned to an average number of players”.

What is certain is that at SportPesa UK’s casino, there is a high propensity for top-level slot games that hold competitive RTP percentages on offer to all players, and with that, an opportunity for top gaming too.

When it comes to the safety and fairness of game play online, you can be rest assured knowing that our products and services are fully approved by the Gambling Commission of Great Britain and undergo intensive testing throughout. We aim to ensure an optimised gaming experience for all players.

Quick steps to finding the RTP % for any game on offer at SportPesa UK:

1. Select the casino tab when on our website
2. Choose a game from the gaming categories list
3. Select >Game Rules< by using the ‘question mark’ icon. This is where the RTP percentages are housed.

We do have casino offer's available on-site too.

Feel free to get in touch with our customer support team for more info if needed.

Bewertet mit 2 von 5 Sternen

I'm changing my original 5 star review…

I'm changing my original 5 star review to 2 stars. I needed them to do a simple thing for me on my account and despite lots of support requests and backwards and forwards, It hasn't been resolved for me. New support staff have no idea what earlier support staff have promised etc etc etc. This company does pay fast which is a big plus but the recent odds are nothing more than average and support is lousy. I no longer recommend Sportpesa - if you encounter any issues it will take forever to get resolved

18. Mai 2019
Bewertung ohne vorherige Einladung
SportPesa-Logo

Antwort von SportPesa

Hi Mark, we really hope to change your mind back to your original 5 star review. Please get back in touch with our customer service team and we will happily take a further look. It’s brilliant to hear that you have received your payments quickly. Many thanks from SportPesa

Bewertet mit 2 von 5 Sternen

Poor - make it hard for you to take out your money.

Poor. Signed up on a bonus deal, made a bit of cash - they then make it about as hard as humanly possible to withdraw your winnings. For starters you cannot enter your bank details to withdraw - it just won't let you. No guidance or assistance. So you contact the 'live chat' - after 20 minutes of being told that it was 'your browser' and using a number of different browsers and devices - you then get told "you need to verify your account and send in proof of address and proof of ID" - just to withdraw your winnings. Strangely, they're quite happy for you to deposit, and lose money without doing this - you just have to jump through these hoops if you want them to pay you....

24. April 2019
Bewertung ohne vorherige Einladung
SportPesa-Logo

Antwort von SportPesa

We are sorry to hear that you had issues trying to withdraw your funds John. If this hasn’t been resolved, please get in touch with us. We aim to make withdrawing your funds as smooth as possible, so we appreciate your feedback. Best wishes from SportPesa

Bewertet mit 1 von 5 Sternen

Avoid at all!!scammaz

Avoid. Scammaz casino hundreds of spin no bonus...inbox not working I cant see my messages..worst ever..I chose to self exclude,do not join here.

13. April 2019
Bewertung ohne vorherige Einladung
SportPesa-Logo

Antwort von SportPesa

Hi Alex. Thank you for your feedback, we are sorry that you have been disappointed with your SportPesa experience overall. We are always more than happy to look into any technical issues, should we be aware of these. Many thanks SportPesa

Bewertet mit 1 von 5 Sternen

Will ban any winners punters.

They will put a £1 maximum win restriction on your account when you start to win money and offer you no explanation at all. Avoid like the plague.

27. März 2019
Bewertung ohne vorherige Einladung
SportPesa-Logo

Antwort von SportPesa

Thank you for your feedback James. We are happy to review this in further detail, please get back in touch if you would like to discuss this further. Best wishes SportPesa

Bewertet mit 1 von 5 Sternen

Absolute Theiving Disgrace / AVOID

Absolute disgrace of a company. Ok bookies, casinos are renowned for bleeding you dry, gambling is without a doubt a mugs game.

But these guys take it one step further, full on theft.

Opened an account, tried to deposit via visa. Deposit was decline for no apparent reason. Funds went to pending transaction in bank.

Assumed after a while they’d go from pending back into the account as SportPesa “had not taken any funds”. Also nor had they credited that value to my account.

A week later funds have moved from pending to debit and contacted the bookie and they are still adamant no funds have been collected by them, no money credited into bookie account, they suggest I contact my bank.

Contacted bank, they confirm money sent. (Clearly this company have no control on banking transactions) should NOT be trusted.

They email a week later, we have your funds. (I’ve closed my account at this point as did not wish to deal with them). So I ask for the money, and they credit into my account knowing it’s closed.

We are talking 3 weeks now, they’ve stolen money, denied it, now admitted they have it and I have contacted their live support daily as they’ve refused to respond to my emails.

I am told they’ll refund in 7-10 days? I have had contact with slow withdrawal times but this is a new low.

I ask for confirmation of this by email TWICE, neither time have I received an email to confirm their plans. I’m disgusted and plead with you to NEVER let this company see a penny of your money.

I have escalated this massive undersight on the part of this company.

22. Jänner 2019
Bewertung ohne vorherige Einladung
SportPesa-Logo

Antwort von SportPesa

Hi Tom, we are sorry to hear of your experience and this does not sound like the standard of service we look to provide. We aim to fully resolve any issues efficiently for all customers. We will of course take your feedback on board and review this further. Kind Regards from SportPesa

Bewertet mit 1 von 5 Sternen

Absolute madness

Absolute madness. Opened an account, tried to deposit, was informed my account was closed due to a business decision! Account closed before a deposit was even made! Wouldn't say anymore than this. Who allows companies like this to obtain a license?! Although judging by the other reviews, it may well have been for the best.

Everton, you are a disgrace allowing this set of clowns to sponsor you.

5. Jänner 2019
Bewertung ohne vorherige Einladung
SportPesa-Logo

Antwort von SportPesa

We are very sorry to hear this Dave and would be happy to take a look into this. Please contact a member of our customer service team. Many thanks from SportPesa

Bewertet mit 1 von 5 Sternen

Still withholding my winning deposit…

Still withholding my winning deposit despite my sending in Identifiacation. Lying saying can't check Id for 24 hours. Interesting as I know they are lying. Criminals. Reported to gambling on comission. They owe me over 600 in winnings.

30. Dezember 2018
Bewertung ohne vorherige Einladung
SportPesa-Logo

Antwort von SportPesa

Hi Steve, we are sorry to hear you have been disappointed with your SportPesa experience. We aim to review verification documents within 72 hours. If this is not resolved, please get in touch and we can look into this. We are fully compliant and we adhere to all regulations. Many thanks from SportPesa.

Bewertet mit 1 von 5 Sternen

A betting site with no interest in their customers

Avoid this site if your interested in making a simple quick bet!

First a message to all students and all people leaving in temporary accommodation, use your billing address when you sign up, the site and people behind it can't comprehend the idea of you staying somewhere temporarily.
Also if you want to resolve an issue, don't expect to do it in a hurry! It seems like the support email address gets checked perhaps once a day if your lucky.
Currently in a position where they are more than happy for me to deposit funds from my card to the site but when I attempt to withdraw the money onto the same card they need to do security checks which involve me visiting my bank! Once I eventually complete this task and withdrawing my winnings I will be terminating my account indefinitely. Stick to the big names like bet365, much more simpler and enjoyable!

17. Dezember 2018
Bewertung ohne vorherige Einladung
SportPesa-Logo

Antwort von SportPesa

Hi Joseph, we are grateful for any feedback and we are sorry that you have been deterred from using SportPesa. We have a dedicated live chat and email team to efficiently resolve any issues you may face. Regarding account verification, if we are able to positively identify a customer’s address there should be no issues. We hope that you let us attempt to create a positive experience for you. Best wishes from SportPesa

Bewertet mit 1 von 5 Sternen

STAY AWAY

Just another betting site who are keen to take your money and make it hard for you to withdraw any, also with poor customer service. I couldnt access live chat and I had to go through email.

STAY AWAY!

15. November 2018
Bewertung ohne vorherige Einladung
SportPesa-Logo

Antwort von SportPesa

We want to ensure that your SportPesa experience is as enjoyable and positive as possible. We are very sorry that you feel the service you have received has not been satisfactory Ashley. Our Live Chat service is available through our website, as well as emails. Best wishes from SportPesa

Bewertet mit 1 von 5 Sternen

If they dont like your bank you wont be verified

They say they cant accept my Monzo bank statement because: "is not a main high street bank." Are you serious ?
Then why did you let me deposit my money in the first place ?
And now i cannot withdraw my money.
Considering legal actions against the company.

Never trust a bookmaker from Kenya or Nigeria or Phillippines !

UPDATE: After my acc was closed I didnt receive my money back i deposited.
They literally stole it.
Will be fililng a law suit against the company.

SCAMMERS !

6. November 2018
Bewertung ohne vorherige Einladung
SportPesa-Logo

Antwort von SportPesa

We are very sorry to hear this. Please contact our customer service team who can review this further. Where possible, we would always attempt to withdraw funds back to the same payment method that is used to deposit. Many thanks from SportPesa

Bewertet mit 1 von 5 Sternen

Disgraceful

Disgraceful. Everton should be ashamed

This company doesn't have any system in the UK. No UK number for players, no address to write or to visit, no management details, nothing!

I asked to make a complaint and literally I was told there's no one to take it up with, no one to talk too, they said they don't care about my issue on livechat and the only way to address any issue is to do a livechat lol

This is supposed to be a premier league clubs shirt sponsor lol

12. August 2018
Bewertung ohne vorherige Einladung
SportPesa-Logo

Antwort von SportPesa

We have a dedicated Live Chat and Email Customer Service team based in the UK. Any complaints should be raised here and will be escalated appropriately. Please visit https://www.sportpesa.uk/contact-us/ for more information. Best wishes from SportPesa

Bewertet mit 1 von 5 Sternen

AVOID AT ALL COSTS.

I never really used SportPesa a whole lot. Only ever made a couple of bets since the two months I had the account open. Then, I tried to make a bet on the Europa League final recently. For some reason, my deposit kept getting declined. I got an email about the deposit that said:

"Insufficient funds in your funding account
"A minor detail mismatch"

I went on to live chat to see what the issue was. A chat agent, in very broken English said "Ok your account will be closed due to a business decision." after I asked him why I couldn't deposit.

Very strange, rude company. Never received an email or anything about this. I'd stay well away if I were you. Also, teach chat agent "Seamus" a bit of respect. The website is quite bad anyway. Stick to the big bookies, not little companies like this that are just.. suspicious and STRANGE!

16. Mai 2018
Bewertung ohne vorherige Einladung
SportPesa-Logo

Antwort von SportPesa

Hi Thomas, we are sorry to hear that you were unhappy with the service provided and that you felt this to be rude. We can assure you that we always look to provide the best possible service and all feedback is taken seriously. Thank you for sharing your feedback regarding your experience. Many thanks from SportPesa

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr