Quick, easy and good value Really straightforward process from start to finish. I took out rifle insurance with SportsCover and the whole thing was quick and easy to complete online. The price... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Having had golf insurance with SportsCover Direct for the last 12 months I believe they tick the boxes with regards to value for money. An issue with dealing with my payment was dealt with quickly and... Mehr ansehen
Unternehmen hat geantwortet
The online application process is very straightforward and the policy easy to understand. The medical declaration bit was clear and simple. Good value for a quality product. I had to telephone for a f... Mehr ansehen
Unternehmen hat geantwortet
It's easy to list everything you need and don't want. At each stage the instructions are clear. It's by far the best site to accommodate minor chronic health issues like controlled asthma and choleste... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
SportsCover Direct, firmly established in the sports sector, provides comprehensive cover for amateur sports and leisure activities. Born from a need for specialist activity cover, products now include sports travel insurance, specialist golf and shooting insurance as well as sports insurance for teams and individuals.
Kontaktinformationen
Dovetail House, Wycombe Road,, HP14 3RQ, Stokenchurch, Vereinigtes Königreich
- 01494 484800
- contact@sportscover.co.uk
- www.sportscoverdirect.com
4,6
Hervorragend
1453 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von SportsCover Direct
Thank you for your review. We’re pleased to hear that you found the renewal process easy and the premium acceptable. We appreciate your feedback and your continued support.
Easy process to renew on line
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thank you for your review. We're pleased to hear that you found the online renewal process quick and easy. We appreciate your support and look forward to continuing to provide you with great service.
Changed t & c
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thank you for your feedback. We understand your concerns regarding the changes to our Terms & Conditions.
We always aim to communicate any changes as clearly as possible and regret if this update caused any frustration. Your feedback is important to us, and we will take it into consideration as we continue to review how we communicate future changes.
Please contact us on 01494 484800 if you have any further queries.
Had to phone helpline felt not really…
Had to phone helpline felt not really listening
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thank you for your feedback. We’re sorry to hear that you felt like you weren't listened to during your experience with us.
We will pass your feedback to the relevant department.
Easy to deal with very competitive…
Easy to deal with very competitive pricing
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thanks for your feedback!
Antwort von SportsCover Direct
Thanks for taking the time to leave a review!
Slight increase on last year’s premiums…
Slight increase on last year’s premiums but happy to pay the extra if the service and cover are good.
Very good and clear renewal emails.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thank you for your review. We appreciate your continued support and are pleased that you found our renewal communications clear and easy to follow. We're glad you feel the cover and service provide good value, and we look forward to supporting you again in the future.
Last minute adventure sport, Straightforward and quick to set up
Straightforward and quick to set up. This was a last minute Paraglide, so getting insurance quick was essential for me.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thank you for your review. We're delighted to hear that the setup process was straightforward and that we could provide the cover you needed at short notice. We appreciate your support and wish you all the best with your paragliding adventures.
V simple to add top up insurance for…
BV simple to add top up insurance for our via ferrata adventures in Italy
12. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thank you for your review. We're delighted to hear that adding top-up insurance for your Via Ferrata adventure in Italy was quick and straightforward.
3 years in easy to do and answer any…
3 years in easy to do and answer any questions over the phone or email.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thank you for your review and for being with us for the past three years. We're pleased to hear that arranging your cover has been straightforward and that our team has been able to assist with any questions by phone or email.
Provides exactly what I need without…
Provides exactly what I need without fuss
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thanks for your feedback!
Easy to use site
Easy to use site, sped through the questions, unlike other travel insurance sites.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thank you for your review. We're pleased to hear that you found our website easy to use and the quotation process quick and straightforward.
Very thorough but a bit too long and…
Very thorough but a bit too long and detailed for a straightforward renewal of the previous year’s policy
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thank you for your feedback. We appreciate your comments and understand that the renewal process felt more detailed than you expected. While we do need to confirm certain information to ensure your policy remains accurate, we'll take your feedback on board as we continue looking for ways to make the renewal process as straightforward as possible.
Can’t give an honest opinion because I…
Can’t give an honest opinion because I only joined online a couple of days ago. I will say it was easy enough to do it online.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thank you for taking the time to leave a review. We're glad to hear the online joining process was quick and easy. We appreciate your feedback and hope you'll continue to enjoy your experience with us!
Professional and efficient
This was a recommendation from a fellow golfer. The service and communication I received from the provider was professional and efficient.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thank you for your review. We're delighted to hear that you were recommended to us by a fellow golfer and that you found our service and communication professional and efficient. We appreciate your feedback.
Good cover for golf
Good cover for golf, very helpfully with hole-in-one claim .
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thank you for your review. We're pleased to hear you found our golf cover suitable for your needs and that our team was able to help with your hole-in-one claim. We appreciate your feedback.
Great value and easy to renew annually.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thank you for your review. We're pleased to hear you found our cover to be great value and that the annual renewal process was quick and easy. We appreciate your feedback.
SCD has no customer focus.
You sent me reminders by SMS and email that my policy would auto renew. And that i could check the quote etc and make changes onlinr. But you do not provide any online means to check which payment card is registered via your website. ...e.g. card X1234 is registered. No help at all. I had to call your helpline and the agent pushed me to accept a new quotation which he emailed me and I could then set up a new card payment on line. He didn't offer for me to set up the card payment over the phone. All very cumbersome for the customer with no focus on the customer experience. The agent was reluctant to pass on my feedback. I was left feeling that my custom didn't matter.
The reply posted by SCD completely ignored the key issue that I raised regarding the lack of ability to confirm payment method and change it. Clearly a whitewash response.
I received a revised response from SCD 2 weeks after my review. This time they actually read my original review and their response included "We fully acknowledge your key point regarding the inability to view or manage the payment card registered against your policy online. We understand how important it is for customers to be able to confirm which card is set up for automatic renewal and to update those details easily without having to contact us."
If they change their website then I may improve my rating in addition to that in this review.
Standard cut and paste responses are never acceptable.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience was frustrating and that our previous response did not address the main concern you raised.
We fully acknowledge your key point regarding the inability to view or manage the payment card registered against your policy online. We understand how important it is for customers to be able to confirm which card is set up for automatic renewal and to update those details easily without having to contact us.
We're also sorry that the process you experienced felt cumbersome and that you were not offered a simpler way to update your payment details during your call.
Your feedback highlights an area where our online service and customer journey could be improved, and we appreciate you bringing this to our attention. We apologise that our initial response failed to address this specific issue and left you feeling that your concerns had been overlooked.
Thank you again for taking the time to share your experience. Feedback such as yours helps us identify opportunities to improve both our systems and the service we provide to our customers.
Able to find everything we came in for…
Able to find everything we came in for and quick service.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thank you for your review. We're pleased to hear you found everything you were looking for and received quick, efficient service. We appreciate your feedback.
Easy to find what I needed
Easy to find what I needed which was an added policy to my existing travel insurance
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SportsCover Direct
Thank you for your feedback. We are glad you found the process easy!
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