Customer service is brilliant, didn’t have to wait on hold for more than 10 seconds each time I spoke to someone new. Spoke to a kind lady named Danielle, she handled my situation brilliantly and ma... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a great experience with the customer service today. I spoke to Mark G I believe (around 1 p.m.), and he was incredibly friendly, patient and helpful throughout the call. He helped me set up... Mehr ansehen
Unternehmen hat geantwortet
Easy ,simple and very good finance company, process was simple straight forward and easy steps, and I got my dream car within few days less than a week,
Unternehmen hat geantwortet
Startline are a fantastic motor finance company. I telephoned to ask how I can register to keep track of my account/payments and the customer support team couldn’t have been more helpful. Very lovely... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Startline Motor Finance
Vom Unternehmen geschrieben
Startline is a leading provider of specialist finance solutions to the UK motor finance market, working with prominent franchised and independent dealers and specialist intermediaries.
We challenge the traditional approach taken in this sector by providing a uniquely flexible and agile offering that aims to meet the rapidly changing needs of used car buyers and retailers during the 2020s.
Kontaktinformationen
Vereinigtes Königreich
- 0141 406 6622
- customersupport@startlinemotorfinance.com
- www.startlinemotorfinance.com
4,7
Hervorragend
13 433 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Everything was so easy from signing…
Everything was so easy from signing the contract to pick the car thank you
5. Juli 2026
Antwort von Startline Motor Finance
You’re welcome Sandra and we’re glad you’re pleased with the service. Thanks for taking the time to leave us a review and for choosing Startline. John H @ Startline
Customer service is brilliant
Customer service is brilliant, didn’t have to wait on hold for more than 10 seconds each time I spoke to someone new. Spoke to a kind lady named Danielle, she handled my situation brilliantly and made me feel better about paying off some debt I accumulated.
Felt a bit nervous about what I was doing cause I’ve never been in this situation before but she made the whole process feel quick and easy. Real difference in experience compared to other companies.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Startline Motor Finance
Thank you so much for your kind words Joseph, that’s fantastic to read. Thanks for choosing Startline. John H @ Startline
Antwort von Startline Motor Finance
Thank you for the 5* review Maria! We hope you enjoy your new vehicle. Thanks for choosing Startline. John H @ Startline
Quick and easy
Quick and easy, sorted in a matter of hours and my new car is wonderful. Thank you
5. Juli 2026
Antwort von Startline Motor Finance
That’s great to hear Hayley. We’re pleased we could make it an easy process. Thank you for your review and for choosing Startline. John H @ Startline
Antwort von Startline Motor Finance
Thank you for your review David. We’re pleased we could assist you in purchasing your new car. Thanks for choosing Startline. John H @ Startline
Simple and straightforward every thing…
Simple and straightforward every thing was done online
28. Juni 2026
Antwort von Startline Motor Finance
Thanks for your review Susan, we’re pleased we could help. Thank you for choosing Startline. John H @ Startline
Great service
It was great and you were kept informed every syep of the way. There were no hidden charges or surprises at the end of the process.
4. Juni 2026
Antwort von Startline Motor Finance
Thank you for your review Joy. We’re pleased we could assist you in purchasing your new car. Thanks for choosing Startline. John H @ Startline
Antwort von Startline Motor Finance
Thanks for your review Donna, we’re pleased we could help. Thank you for choosing Startline. John H @ Startline
Antwort von Startline Motor Finance
Thank you for the 5* review Philip! We hope you enjoy your new vehicle. Thanks for choosing Startline. John H @ Startline
If I wasn’t for startline I would be…
If I wasn’t for startline I would be without my car which I needed it for work can’t thank them enough
4. Juli 2026
Antwort von Startline Motor Finance
Thanks for your review Cheryl, we’re pleased we could help. Thank you for choosing Startline. John H @ Startline
I need to reject the car but cannot for…
I need to reject the car but cannot for some reason !
23. Juni 2026
Antwort von Startline Motor Finance
Miss Wheatley, we are sorry to read that you have experienced issues with your new vehicle. Our Complaints Resolution team can investigate this for you and provide support in rejecting the vehicle with the dealer. Please call them on 0141 220 2958 to discuss the matter in more detail. John H @ Startline
Antwort von Startline Motor Finance
That’s great to hear Theo. We’re pleased we could make it an easy process. Thank you for your review and for choosing Startline. John H @ Startline
Antwort von Startline Motor Finance
Thanks for your review Sadia, we’re pleased we could help. Thank you for choosing Startline. John H @ Startline
My experience with Startline was quite…
My experience with Startline was quite simple, not so much of paper works
4. Juli 2026
Antwort von Startline Motor Finance
Thank you for the 5* review Isaac! We hope you enjoy your new vehicle. Thanks for choosing Startline. John H @ Startline
Antwort von Startline Motor Finance
Thank you for your review Ian. We’re pleased we could assist you in purchasing your new car. Thanks for choosing Startline. John H @ Startline
An absolute pleasure to deal with the…
An absolute pleasure to deal with the guys in this company more so Oscar he was very professional and extremely helpful and made my experience very easy just after having an accident he could not have been more helpful many thanks Paul Reeve
27. Juni 2026
Antwort von Startline Motor Finance
Thanks for your review Paul, we’re pleased we could help. Thank you for choosing Startline. John H @ Startline
I would rate none if I could
I would rate none if I could. This is my second issue with them and it seems as appalling as my first.
First time, 2 year ago I was behind with 2 months and I have tried to make an arrangement with them which I did. However I was never told that while the arrangement were in place regardless if I PAY and I was paying well over my monthly direct debit they will report me as missed payment at experian. Surprise surprise when I applied for a work loan and been told that I am rejected due to Starline missed payments of 5 months. I have tried to debate it for months and they have done NOTHING. They basically returned to say that because the amount owing them was more than 1 month payment, that is the reason why they reported to Experian as MISSED PAYMENTS FOR 5 MONTHS. RIDICULOUS and APALLING. Never heard such thing up until this company.
Second issue this year : once again I remain behind with 1 month and a half. I am trying to set an arrangement with them telling them that I will pay them in 2 months. Half next month and half the following month, then I am being told they need to do an assessment and I have to connect all my banks to the link they send me. Ok done. Then she turns around as says that due to the fact that I have outstanding unsecured debts, she will not arrange a payment with me. I have told her that the debts are my business and I am dealing with them, not they. And that I want to pay my outstanding with them. She completely refused to make an arrangement, even though THEY REGISTERED ME WITH A DEFAULT for a month and a half and they also charged me more for my direct debit too was meant to be £287 and they took of me £320 last month. Absolutely ridiculous. Awful company to deal with. DO NOT GO AHEAD WITH THEM. I wish I didn't. Cannot wait to repay them and never have to deal with them again.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Startline Motor Finance
Bianca, we are sorry to read that your recent experience with us has not met the standards that you expect. If you would like to discuss this in more detail, we are available on 0141 483 2260. John H @ Startline
Exceptional service
Brilliant service, great communication and super fast approval. Couldn't have asked for a better experience. The team made the entire process smooth, transparent and stress free. Every step was clearly explained and I felt the communication was excellent, and I felt genuinely supported throughout. I wouldn't hesitate to recommend them to anyone looking for reliable, trustworthy motor finance I am thrilled with my new vehicle and grateful for the exceptional service Highly recommended - 5 stars.
18. Juni 2026
Antwort von Startline Motor Finance
Thanks for your review and recommendation Jacqueline. We really appreciate it. Thank you for choosing Startline. John H @ Startline
My experience as made great by good…
My experience as made great by good costumer service all members of staff are extremely helpful
27. Juni 2026
Antwort von Startline Motor Finance
Thank you for your review. We’re pleased we could assist you in purchasing your new car. Thanks for choosing Startline. John H @ Startline
Smooth Process from Start to Finish
I had a great experience with the purchase of my recent vehicle. The customer service team was exceptional! Very friendly, professional and responsive. They made the process smooth and straightforward, I am happy with the overall experience. I highly recommend them and would be using their services again in the future.
4. Juli 2026
Antwort von Startline Motor Finance
Thanks for your review and recommendation Angela. We really appreciate it. Thank you for choosing Startline. John H @ Startline
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